As usual, I received great service from Hilton the moment I stepped into the Lobby of DoubleTree, Agra.
The Lobby manager was fantastic in helping my wife to take a glimpse of the evening Taj Mahal and helped me to procure some urgent equipment.
At the restaurant, North 27, the service I received was sincere and very hospitable. The staffs were very helpful in explaining the Indian food and how to enjoy them fully. Lily and Biaki were both fantastic and loving and found myself amazed they were still trainees. You can hardly fault them and they were just like little bees flying around us to serve us and make our dining experience excellent. Have to give it to the restaurant management, they are doing a great job!
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This is one of the loveliest and most beautiful hotels I've stayed at in India 🙏. It's funny because I've paid more in other cities and ended up in very mediocre hotels.
Here, it was incredibly clean, modern, and cozy! They provided decent toiletries, clean bedding, and towels. The only thing is that the room was quite small, but for a few nights and an active travel schedule, it was perfectly adequate.
The staff at reception were incredibly kind, ready to explain everything, offer advice, and were generally very friendly and attentive. Mulayam Singh also helped me out – a truly excellent employee 😉.
The rooftop pool is the best way to start your day! And it's absolutely beautiful!
And, of course, being within walking distance of the Taj Mahal is the main highlight!
The service and amenities of The Hilton Garden inn Lucknow are totally worth it. Breakfast was great and so was the pool. The rooms were squeaky clean and the staff was quick to serve. Great experience.
The stay was very comfortable and enjoyable. Finally had a fun weekend at the hotel with amazing and delicious buffet.
Hospitality is also appreciated. It also has very great attractions nearby.
Excellent scenery-Lushy green forest view of Eucalyptus trees in the morning & lights like Stars on earth nearby pool area's amazing & beautiful view from my room's window made my stay meditative, memorable, peaceful.One must have this beautiful and a pleasant Experience once.Thanks to Team Radisson-Inroom dining for their nice food, traveller care and finest hospitality.
Our first room was noisy next door, and I couldn't sleep after being woken up early in the morning, so I asked to change rooms, and they immediately accommodated us. Thanks to that, we had a very relaxed stay.
This hotel is ideally located with a rooftop bar offering views of the Taj Mahal, and it's within walking distance.
However, it might not be suitable for those who prefer local restaurants.
Had a very comfortable stay with a perfect view to my vacation.I was travelling with my elderly mother and was worried about location and comfort.But visited gokul Govardhan vrindavan barsana and mathura covered all temples in a timely manner. View from my room was super relaxing which added to the experience
we had booked a half board package and the stay and the food were excellent.the reception staff was very attentive and always eager to see to the comforts of the guest. particularly the duty manager Ms Prachi was very helpful and supervised with keen interest and came forward to see that the guests were never inconvenienced. the restaurant staff were always on their toes and in spite of large number of diners , was seen serving with smile and there was no delay in executing the orders. the cooks were also eager to help and prepared dishes that were not placed in buffet. the dinner was good with lots of varieties and was very tasty.
The room and amenities were really great but I had a bad experience checking out. They didn’t have a proper process for billing with Trip.com, they held me 3 hours and the payment still couldn’t come through. Don’t know who’s fault it was but from what I saw, Radisson Blu seemed at fault. While they made me ask Trip.com reps to calk them, their operator wasn’t taking calls properly. I had to call on their number infront of them to show that their operator isn’t taking call thats why Trip.com isn’t able to get through. Their business emails were messed up and because of it Trip.com wasn’t able to send the payment, finally I paid physically. One expects Radisson Blu to have a better process to handle bookings from online platforms, but it seems this one is just for marriage parties and not tourists.
Amazing
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9.5/10
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8.8/10
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GGuest UserI request you to accept our profound and sincere apologies. With regards to your feedback, I have discussed it in detail with the concerned Department Heads for immediate corrective action.
Request you to please treat this issue in isolation and not our regular standards.
We value your business. Looking forward to another opportunity to serve you.
GGuest UserHotel is good but room services are so bad. Room landline was not working i complaint-ed about it twice but no response. Electricity fl-actuating whole night. Ac is not cooling properly
GGuest UserExcellent Stay with Great Service!
I had an amazing stay at this hotel! The rooms were spacious, clean, and well-maintained. The staff was incredibly friendly and always ready to assist with a smile. The food was delicious, offering a variety of options to suit different tastes. The location was perfect, with easy access to nearby attractions. The overall ambiance was peaceful and relaxing, making it a perfect getaway. The amenities, including the pool and gym, were well-kept and added to the experience. I highly recommend this hotel to anyone looking for comfort, quality, and top-notch service. Will definitely visit again!
GGuest UserThe place is good. The breakfast is wonderful. The quality is meeting the expectations. Location is also great, you have major metro station nearby and the hotel itself is in a market, so you won't feel the need of anything.
MMollyThe breakfast is exquisite and the taste is very good. The buffet at night is also very good and the price is cheap. The room was clean and would not feel dirty like other hotels. This is the best experience in the whole of India, even more than the service of many five-star hotels in Delhi. Because of the air, the eyes were swollen, just arrived at the store early, and asked the front desk if there was a hospital nearby. As a result, the hotel arranged for the handlebar to be sent to the eye clinic, and then sent someone to pick it up. Going to the station the next day, there is also a free delivery station, in short, thank you very much for the hotel staff, everyone is super nice!
GGuest UserHad a great experience at the hotel. Staffs are very helpful and polite and in terms of hospitality was also nice. Room was very comfortable with all the modern amenities. The location is also good. Food was delicious. Overall it was a great stay at the hotel, highly recommended.
GGuest UserGrand orion hotel offers a luxurious and comfortable stay, with modern amenities, spacious rooms, and excellent service. Guests often praise the hotel for its clean, well-maintained facilities, convenient location, and attentive staff. Whether for business or leisure, it provides a pleasant atmosphere with dining options and quality accommodations
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