The location of the hotel is quite close to the city center if you know the path, and it is easy to call a Dart from the hotel to anywhere. The hotel provides good quality disposable slippers and amenities, and the hotel free airport pick up service was reliable and great. The breakfast included has a good variety of offerings. However, the cleanliness of the room can be improved and the vicinity to the highway and hospital means some noise from outside such as car driving noise and ambulance noise. Overall, I think this hotel is value for money
The room was excellent, very clean, bright, and tidy. The staff were very nice, and there are plenty of dining options nearby. Getting a taxi to tourist attractions was also very easy. You can even walk to the mosque across the street. Highly recommended!
Excellent. My kids love the pool and the playground. My husband enjoyed the gym. The room is spacious. We picked the grand deluxe and love it. Two toilets, how convenient. I heard there are connecting rooms between deluxe and grand deluxe. We are going to pick those when we come back. The staff is friendly. When i accidentally left my stuff after checked out, they helped me look for it and i easily could get it back without any hassle.
The Centrepoint is a historical hotel. Its very old and still operating. I had a huge room, everything was ok. Bed super comfy, bedding ok. Breakfast is incredible ! So many options!!! Staff are super Friendly and always helped me booking my taxi with Dart 🤗🙏🏽 the only thing didn't like is the old style. I prefer modern hotels. All the room and hotel is very old, and the AC is so cold. Even I put it in ”fan modus only” at 30°c and it was cold.... Otherwise nice stay.
We enjoyed our one-night stay with my friends. We stayed there for our hiking trip. They granted us a late check-out until 1:00 PM.
Breakfast was alright. I wish they had soup options like corn or mushroom, and more fruit selections—there was only watermelon (not sweet) However, the main courses were delicious.
Wi-Fi on Level 5 was not stable. The swimming pool was closed for some reason. We called the reception 3x, but no one picked up.
Other than that, we were happy with our stay and would recommend it.
Overall it was a decent, comfortable stay but nothing particularly memorable or outstanding. The rooms are reasonably spacious as the location is convenient enough for getting around as we had a car.
The staff were polite throughout the stay and check-in was smooth. While we didn’t try the buffet breakfast, we did order from the à la carte menu instead. The food was decent, though fairly standard and not particularly memorable.
Not a bad stay overall.
The hotel is located quite far from the city center, but it does provide a free shuttle service to and from the airport. It is also not very close to the sea; however, this is not a major issue since swimming is prohibited at the nearby beaches anyway. Additionally, there are no cafes or shops within walking distance of the hotel, which makes the location even less convenient. The prices at the hotel’s cafe are overpriced.
The hotel’s design feels somewhat outdated, but nothing critical. What was truly disappointing, however, was the service. The hotel presents itself as a 4-star property, yet it is surprisingly strict about a very basic necessity — drinking water. Guests are provided with only one bottle of water per person per day.
There is coffee and tea available in the room, but to boil the kettle you need additional drinking water, which the staff refused to provide. They insisted that water had already been supplied during housekeeping and that no more was allowed. We had to keep asking for it as if they were personally paying for it themselves. That was extremely unpleasant.
The tap water is yellow, and there were also issues with the hot water.
Only one person works at the reception desk, which is clearly insufficient for a hotel with this many rooms, resulting in long waiting times. The reception staff are not knowledgeable about nearby attractions and do not assist with arranging tours, suggesting that guests find everything out on their own.
Unfortunately, the overall service was extremely disappointing.
The hotel views are absolutely stunning, and the rooms are spacious and very comfortable. The staff are all incredibly friendly and helpful. It's really convenient that you can arrange for a shuttle service to go anywhere you want within the hotel grounds. It was a wonderful stay overall.
It was my mistake for not realizing it was Ramadan, so I ended up with a cold breakfast. Better than nothing, but I think there's room for improvement. My colleagues, a couple who came with me, clearly had a reservation (Choi & Yu), but it wasn't registered, leading them to pay for the room again. This is likely an error by Trip.com or the hotel, but the manager wasn't available due to Ramadan, and the issue remained unresolved. As the person who recommended this hotel, I was incredibly embarrassed. They really need to thoroughly investigate the cause and fully compensate them for their inconvenience.
It is a spacious room & provided all the amenities. The WiFi connection is on and off. The room is very far from the lift. Cleanliness & breakfast ok. There are some restaurants in the hotel. Fair price. They can send to your room.
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24 reviews
7.7/10
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GGuest UserThe hotel views are absolutely stunning, and the rooms are spacious and very comfortable. The staff are all incredibly friendly and helpful. It's really convenient that you can arrange for a shuttle service to go anywhere you want within the hotel grounds. It was a wonderful stay overall.
GGuest UserThe location of the hotel is quite close to the city center if you know the path, and it is easy to call a Dart from the hotel to anywhere. The hotel provides good quality disposable slippers and amenities, and the hotel free airport pick up service was reliable and great. The breakfast included has a good variety of offerings. However, the cleanliness of the room can be improved and the vicinity to the highway and hospital means some noise from outside such as car driving noise and ambulance noise. Overall, I think this hotel is value for money
GGuest UserThe hotel is located quite far from the city center, but it does provide a free shuttle service to and from the airport. It is also not very close to the sea; however, this is not a major issue since swimming is prohibited at the nearby beaches anyway. Additionally, there are no cafes or shops within walking distance of the hotel, which makes the location even less convenient. The prices at the hotel’s cafe are overpriced.
The hotel’s design feels somewhat outdated, but nothing critical. What was truly disappointing, however, was the service. The hotel presents itself as a 4-star property, yet it is surprisingly strict about a very basic necessity — drinking water. Guests are provided with only one bottle of water per person per day.
There is coffee and tea available in the room, but to boil the kettle you need additional drinking water, which the staff refused to provide. They insisted that water had already been supplied during housekeeping and that no more was allowed. We had to keep asking for it as if they were personally paying for it themselves. That was extremely unpleasant.
The tap water is yellow, and there were also issues with the hot water.
Only one person works at the reception desk, which is clearly insufficient for a hotel with this many rooms, resulting in long waiting times. The reception staff are not knowledgeable about nearby attractions and do not assist with arranging tours, suggesting that guests find everything out on their own.
Unfortunately, the overall service was extremely disappointing.
GGuest UserThe room was excellent, very clean, bright, and tidy. The staff were very nice, and there are plenty of dining options nearby. Getting a taxi to tourist attractions was also very easy. You can even walk to the mosque across the street. Highly recommended!
AAnonymouse2026Overall it was a decent, comfortable stay but nothing particularly memorable or outstanding. The rooms are reasonably spacious as the location is convenient enough for getting around as we had a car.
The staff were polite throughout the stay and check-in was smooth. While we didn’t try the buffet breakfast, we did order from the à la carte menu instead. The food was decent, though fairly standard and not particularly memorable.
Not a bad stay overall.
CCayinitaThe Centrepoint is a historical hotel. Its very old and still operating. I had a huge room, everything was ok. Bed super comfy, bedding ok. Breakfast is incredible ! So many options!!! Staff are super Friendly and always helped me booking my taxi with Dart 🤗🙏🏽 the only thing didn't like is the old style. I prefer modern hotels. All the room and hotel is very old, and the AC is so cold. Even I put it in ”fan modus only” at 30°c and it was cold.... Otherwise nice stay.
LLeon KhwarIt is a spacious room & provided all the amenities. The WiFi connection is on and off. The room is very far from the lift. Cleanliness & breakfast ok. There are some restaurants in the hotel. Fair price. They can send to your room.
GGuest UserWe enjoyed our one-night stay with my friends. We stayed there for our hiking trip. They granted us a late check-out until 1:00 PM.
Breakfast was alright. I wish they had soup options like corn or mushroom, and more fruit selections—there was only watermelon (not sweet) However, the main courses were delicious.
Wi-Fi on Level 5 was not stable. The swimming pool was closed for some reason. We called the reception 3x, but no one picked up.
Other than that, we were happy with our stay and would recommend it.
JjoshuaelaineThe two rooms are actually three rooms, the middle one is an open kitchen and living room. The location is not good, except for the supporting commercial area downstairs, you must have a car when you go out. The staff is very nice, the only hotel where there is nothing wrong with the front desk to the room service. There is a free airport shuttle. Later, I heard that I needed to buy medicine, and I specially arranged for someone to drive us out without any cost. There are service points of large car rental companies, and travel services can also be booked with hotels. The commercial facilities are quite complete, and there will be locals eating a work meal at noon.
AAnonymous UserIt was my mistake for not realizing it was Ramadan, so I ended up with a cold breakfast. Better than nothing, but I think there's room for improvement. My colleagues, a couple who came with me, clearly had a reservation (Choi & Yu), but it wasn't registered, leading them to pay for the room again. This is likely an error by Trip.com or the hotel, but the manager wasn't available due to Ramadan, and the issue remained unresolved. As the person who recommended this hotel, I was incredibly embarrassed. They really need to thoroughly investigate the cause and fully compensate them for their inconvenience.
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