Hotels With Swimming Pools in Los Lagos, Chile

The hotel is perfectly well located in the South side of Castro (avoiding the high congestion of the city), and it has great views .... also the restaurant of the hotel is actually excellent ... the food we tried was spectacular. However, there some points that need attention: 1) Staff shortages ... we suffered it because we didn't get our room until 7pm on the day of arrival .. which was actually very late .... also, one day our room was not made until very late as well, after several conversations with Reception. 2) We have 2 rooms ... in one of them, there was no fridge to cool drinks ... in the second one we didn't get any complimentary bottle of water ... 3) not all rooms have air conditioning (something we learned the hard way in the first night) but luckily we were able to move to other room .... 4) the accessories in the room were missing or were broken ... the toilet paper hanger was loose, the sink was clogged and you needed to be careful no to wet all the room. Evidently there were small reparations that they have not done in several years ... and they are not expensive things, but it appears there is a lack of maintenance in the hotel 5) Staff looked ”bored” ... not all of them, but you can sense they were working not with a very big smile ... and definitely they need more people to cater for the guests !

The location, service and hygiene of the hotel are all in line with expectations, especially the breakfast, which can be given full marks. Ctrip's service is also very good and satisfactory. The fruit for breakfast is fresh and sweet, with rich varieties and good quality. It is worth recommending

The hotel itself was lovely and very warm and comfy. The restaurant isn't in the same building, but not a drama, but for our supper we got charged nearly 100 thousand pesos, ny partners had eaten his food before I got my steak, out potatoes and chips were cold, and by time my steak finally arrived my chips were totally cold. Breakfast was fine and plentiful.

I was hosted from Monday 18 to 22 July , (for work reasons) I made my dinner at the hotel , on the first day a sea and land lomo,(that was said in the letter) without any description any more come a hard lomo as soil with rice , champignon sauce and Filled with crude garlic, badly done, second day at dinner a luco bars .... dry as charki without any grace and salt, third day I asked a chicken pet with a tomato layer , I arrive a chicken breast (acceptable) with rice and yesterday night I asked a room service to give the second chance to a sandwich that I like so much luco bars .... but .... I arrive again a sandwich without any hard fun, Dry with cheese cheese and what is worse prices for what it is, it is more difficult to do more than do well , with things as simple as my orders , congratulations to the chef because I don't think anyone can do it worse , mention separately the unpleasant service , Without knowledge of the letter, the reception is unpleasant and even more when it is visible and the first impression when it arrives, the breakfast of the hotel meets. I wish they could see it as an opportunity for future users of their facilities because the restaurant every time I was there was full and I imagine it was for need not for good .

The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. Later I expressed my discomfort at the reception and they were surprised but uninterested about the subject I asked to talk to a manager but was not available. The next day before breakfast, ask the same and they pointed out that after breakfast would be . What was not happened we took breakfast within the scheduled time and there was no fruit , glasses or sweetening When returning to the tenia room The hotel was very comfortable and very comfortable.

Hotel was well very comfortable and located 400 metres uphill from the main street. Large room with King size bed large windows overlooking town. Hot and cold buffet was included for breakfast from 7 till 11 am bar and dining food service until 11 pm. Very friendly staff. No coffee/tea facilities in room but hot water or tea and coffe available from bar on ground floor.

With lowered expectations, one could stay here. This place may be under a change of management, so a future visit might be better. There were a few hightlights before the list of nyegatives. Their Pulp Fiction hamburger was excellent, as was their take on lemonade. The use of wood as the central theme in the hotel was a pleasant alternative to the usually sterile interiors of most big box hotels. Hard to identify hotel: The hotel had no sign outside. This is why I believe it is changing hands. In the parking lot, we found the remains of the sign. Parking lot: hard to find the entrance, poorly lit. The directions to the elevator were non-existant. We ended up using a service elevator which brought us to the service area on one of the floors. We finally located a door and ended up in a suite of the hotel's management offices. The offices were closed, but there was one person left chatting on the phone who saw us roaming around, but did nothing to assist us. Room: all the furniture and decor showed some wear and tear. The toilet seat was disintergrating underneath--yuck. The shower head was ancient and was also disintegrating which meant that the water sprayed in all directions, including the floor. Breakfast: cold room, cold eggs, non-working toaster.

Clean and hygienic, the waiters are very good, the breakfast is delicious, and the restaurant is also good. The heated swimming pool is not afraid of cold weather. Walk to the town in a few minutes. The surrounding landscape is very beautiful. It's worth coming again.

We booked Enjoy Puerto Varas because of its location, but I would recommend it not only for it's location, but its beautiful grounds, spacious gathering areas, best breakfast we had in Chile, friendliest and most helpful staff. We arrived by taxi because every rental car place at the airport said there were no cars left in Puerto Montt or Puerto Varas. At the hotel Alejandra Gallardo- greeted us at the front desk. She spoke wonderful English, helped us get a rental car, had it brought to our hotel and organized for us to return it in Temuco 5 days later. She suggested a restaurant that had the best salmon we have ever had. She upgraded our rooms. The whole experience was five star. The hotel has great style, comfortable chic with beautiful flower arrangements throughout the hotel. The hotel you can tell needs some freshening up in terms of the flooring, some refinishing and maybe a fresh coat of paint on the outside, but the style was like you found a treasure and their service and the grounds were 5 star. Because of the service, we began an incredible week in the Lakes Region.

Nuestra reserva fue hecha por escrito por email. De partida, comprobamos que el sistema de reserva nacional ”central” no es de lo mejor, ya que al hotel de destino, desde la central, le enviaron solo el titular superior de mi email de reserva, por tanto, mi reserva, estaba hecha no a mi nombre, si no al nombre de mi esposa (?) a quién la nombré solo, porque viajé con ella. El recepcionista de ese turno, del mediodía sábado 5 de noviembre 2.022, no sabía mi nombre y tampoco que yo era quién había hecho la reserva. Osea, mi reserva por escrito y en forma anticipada, no estaba recepcionada completamente y de buena forma, en el hotel Diego de Almagro de Osorno (?) Luego, cuando llegamos, cerca de las 13 pm, el recepcionista, como que se molestó porque llegamos a esa hora, ya que mi mujer iba a un almuerzo, casi al frente del Hotel, en el ””club de campo de Osorno, para reunirse con sus compañeras de curso, del colegio Alemám de Osorno... Nos dijo que la habitación aún no estaba hecha y que debíamos regresar a las 14 pm. Todo esto, en un tono, reitero, como un guardia enojado... Creemos que este joven, de ese turno, en la recepción de ese hotel, merece que se le haga urgente, un curso de atención clientes, escuchar clientes, visualizar sus preocupaciones, modales, empatía, experiencia en servicio hotelero, coaching ontológico, etc, etc etc. Queremos consignar aquí ,que nosotros, normalmente, en todos nuestros viajes por todo Chile, En Arica, Iquique, Coyhaique, Puerto Montt, etc, usamos este hotel, por tanto, nunca nos había pasado algo parecido. Es un caso puntual, aunque muy desagradable, ya que el recepcionista, es la cara y ”recibida oficial” del hotel. Es el inaugurador de la ”experiencia”que viviremos en toda nuestra estadía... y fue muy básico y desagradable su tono y sus palabras escogidas. Mi mujer, al llegar al hotel, quería descansar un poco, cambi**** de chaqueta, para su almuerzo, que era a las 13 pm, retoc****, etc... Nunca el recepcionista le consultó si tenía algún pedido. Solo se limitó a imponer las reglas del hotel... Pensamos con mi mujer, por experiencia profesional propia, relacionada con el turismo, la hotelería, el servicio, la salud, la docencia y la comunicación, que la recepción dada a nosotros, por ese recepcionista, marcó negativamente la experiencia nuestra, en todo ese día sábado en Osorno, hasta el otro día domingo que pagamos y nos retiramos... Para finalizar, queremos dejar en claro que el servicio de alimentación, me atendió muy bien durante mi almuerzo de ese día sábado 5 de nov a las 14:15 aprox, cuando mi mujer compartía con sus compañeras de curso... Como compensación: Sinceramente, esperamos una respuesta de la gerencia general a nivel nacional y de la gerencia de reservas del hotel Diego de Almagro Chile, para modificar nuestra opinión y decisión Atte.,

The location, service and hygiene of the hotel are all in line with expectations, especially the breakfast, which can be given full marks. Ctrip's service is also very good and satisfactory. The fruit for breakfast is fresh and sweet, with rich varieties and good quality. It is worth recommending

The hotel itself was lovely and very warm and comfy. The restaurant isn't in the same building, but not a drama, but for our supper we got charged nearly 100 thousand pesos, ny partners had eaten his food before I got my steak, out potatoes and chips were cold, and by time my steak finally arrived my chips were totally cold. Breakfast was fine and plentiful.

I was hosted from Monday 18 to 22 July , (for work reasons) I made my dinner at the hotel , on the first day a sea and land lomo,(that was said in the letter) without any description any more come a hard lomo as soil with rice , champignon sauce and Filled with crude garlic, badly done, second day at dinner a luco bars .... dry as charki without any grace and salt, third day I asked a chicken pet with a tomato layer , I arrive a chicken breast (acceptable) with rice and yesterday night I asked a room service to give the second chance to a sandwich that I like so much luco bars .... but .... I arrive again a sandwich without any hard fun, Dry with cheese cheese and what is worse prices for what it is, it is more difficult to do more than do well , with things as simple as my orders , congratulations to the chef because I don't think anyone can do it worse , mention separately the unpleasant service , Without knowledge of the letter, the reception is unpleasant and even more when it is visible and the first impression when it arrives, the breakfast of the hotel meets. I wish they could see it as an opportunity for future users of their facilities because the restaurant every time I was there was full and I imagine it was for need not for good .

Hotel was well very comfortable and located 400 metres uphill from the main street. Large room with King size bed large windows overlooking town. Hot and cold buffet was included for breakfast from 7 till 11 am bar and dining food service until 11 pm. Very friendly staff. No coffee/tea facilities in room but hot water or tea and coffe available from bar on ground floor.

With lowered expectations, one could stay here. This place may be under a change of management, so a future visit might be better. There were a few hightlights before the list of nyegatives. Their Pulp Fiction hamburger was excellent, as was their take on lemonade. The use of wood as the central theme in the hotel was a pleasant alternative to the usually sterile interiors of most big box hotels. Hard to identify hotel: The hotel had no sign outside. This is why I believe it is changing hands. In the parking lot, we found the remains of the sign. Parking lot: hard to find the entrance, poorly lit. The directions to the elevator were non-existant. We ended up using a service elevator which brought us to the service area on one of the floors. We finally located a door and ended up in a suite of the hotel's management offices. The offices were closed, but there was one person left chatting on the phone who saw us roaming around, but did nothing to assist us. Room: all the furniture and decor showed some wear and tear. The toilet seat was disintergrating underneath--yuck. The shower head was ancient and was also disintegrating which meant that the water sprayed in all directions, including the floor. Breakfast: cold room, cold eggs, non-working toaster.

Clean and hygienic, the waiters are very good, the breakfast is delicious, and the restaurant is also good. The heated swimming pool is not afraid of cold weather. Walk to the town in a few minutes. The surrounding landscape is very beautiful. It's worth coming again.

We booked Enjoy Puerto Varas because of its location, but I would recommend it not only for it's location, but its beautiful grounds, spacious gathering areas, best breakfast we had in Chile, friendliest and most helpful staff. We arrived by taxi because every rental car place at the airport said there were no cars left in Puerto Montt or Puerto Varas. At the hotel Alejandra Gallardo- greeted us at the front desk. She spoke wonderful English, helped us get a rental car, had it brought to our hotel and organized for us to return it in Temuco 5 days later. She suggested a restaurant that had the best salmon we have ever had. She upgraded our rooms. The whole experience was five star. The hotel has great style, comfortable chic with beautiful flower arrangements throughout the hotel. The hotel you can tell needs some freshening up in terms of the flooring, some refinishing and maybe a fresh coat of paint on the outside, but the style was like you found a treasure and their service and the grounds were 5 star. Because of the service, we began an incredible week in the Lakes Region.

I'm going to be a little bit more than a kitchen. It is like a apartment inside the hotel. The hotel is classic, it is not a modern hotel. - All excellent services. - Very strict with health measures. - Adjusted parking but available. - Very friendly attention, especially Mrs Lilian and Hugo, who work in the restaurant. - Fruit buffet very good. The view of the restaurant is best. - Pool working well. You must book 1 hour but it's OK. Water is mildly tempered. - Excellent location

入住順利，服務到位，態度熱情禮貌，房間景觀很好，早餐分時段，酒店管理得不錯，泳池有滑滑梯，推薦入住。

The location, service and hygiene of the hotel are all in line with expectations, especially the breakfast, which can be given full marks. Ctrip's service is also very good and satisfactory. The fruit for breakfast is fresh and sweet, with rich varieties and good quality. It is worth recommending

The hotel itself was lovely and very warm and comfy. The restaurant isn't in the same building, but not a drama, but for our supper we got charged nearly 100 thousand pesos, ny partners had eaten his food before I got my steak, out potatoes and chips were cold, and by time my steak finally arrived my chips were totally cold. Breakfast was fine and plentiful.

Hotel was well very comfortable and located 400 metres uphill from the main street. Large room with King size bed large windows overlooking town. Hot and cold buffet was included for breakfast from 7 till 11 am bar and dining food service until 11 pm. Very friendly staff. No coffee/tea facilities in room but hot water or tea and coffe available from bar on ground floor.

Clean and hygienic, the waiters are very good, the breakfast is delicious, and the restaurant is also good. The heated swimming pool is not afraid of cold weather. Walk to the town in a few minutes. The surrounding landscape is very beautiful. It's worth coming again.

We booked Enjoy Puerto Varas because of its location, but I would recommend it not only for it's location, but its beautiful grounds, spacious gathering areas, best breakfast we had in Chile, friendliest and most helpful staff. We arrived by taxi because every rental car place at the airport said there were no cars left in Puerto Montt or Puerto Varas. At the hotel Alejandra Gallardo- greeted us at the front desk. She spoke wonderful English, helped us get a rental car, had it brought to our hotel and organized for us to return it in Temuco 5 days later. She suggested a restaurant that had the best salmon we have ever had. She upgraded our rooms. The whole experience was five star. The hotel has great style, comfortable chic with beautiful flower arrangements throughout the hotel. The hotel you can tell needs some freshening up in terms of the flooring, some refinishing and maybe a fresh coat of paint on the outside, but the style was like you found a treasure and their service and the grounds were 5 star. Because of the service, we began an incredible week in the Lakes Region.

入住順利，服務到位，態度熱情禮貌，房間景觀很好，早餐分時段，酒店管理得不錯，泳池有滑滑梯，推薦入住。

This hotel was a downer! The location was fine, that was the only positive. Despite the listing on Radisson and RocketMiles saying so, there was no restaurant. No bar. No room service. No business center. The pictures clearly don’t show that this is an old hotel. Stained carpets and smoky hallways abound. The staff at the front desk seemed way too interested in their mobile phones than in guest service! Check in was 3:00pm, which was fine, but there was clearly no early check in. We had lunch, came back at 2:50 and were again told NO. Then 10 minutes later, our room was ready. We asked the housekeeper when we saw her and she said the room was ready a few hours ago! We were assigned room 412. We went to the fourth floor and the rooms were 400-411. No such room after searching and searching. When we went back downstairs to inquire, he matter-of-factly said: “Oh, 412 is on the third floor and up the stairs in the back”. Wow! Intuitive and would have been nice to know. We had to “book” our breakfast time even though it was a buffet. We arrived at 7:30 and the tables were not even set. It is unclear why we had to schedule. Overall a disappointing stay.

The hotel is perfectly well located in the South side of Castro (avoiding the high congestion of the city), and it has great views .... also the restaurant of the hotel is actually excellent ... the food we tried was spectacular. However, there some points that need attention: 1) Staff shortages ... we suffered it because we didn't get our room until 7pm on the day of arrival .. which was actually very late .... also, one day our room was not made until very late as well, after several conversations with Reception. 2) We have 2 rooms ... in one of them, there was no fridge to cool drinks ... in the second one we didn't get any complimentary bottle of water ... 3) not all rooms have air conditioning (something we learned the hard way in the first night) but luckily we were able to move to other room .... 4) the accessories in the room were missing or were broken ... the toilet paper hanger was loose, the sink was clogged and you needed to be careful no to wet all the room. Evidently there were small reparations that they have not done in several years ... and they are not expensive things, but it appears there is a lack of maintenance in the hotel 5) Staff looked ”bored” ... not all of them, but you can sense they were working not with a very big smile ... and definitely they need more people to cater for the guests !

The hotel was very comfortable and very comfortable. The hotel was very comfortable and very comfortable. Later I expressed my discomfort at the reception and they were surprised but uninterested about the subject I asked to talk to a manager but was not available. The next day before breakfast, ask the same and they pointed out that after breakfast would be . What was not happened we took breakfast within the scheduled time and there was no fruit , glasses or sweetening When returning to the tenia room The hotel was very comfortable and very comfortable.