Clean and spacious room, looks like partially renovated. Food was delicious. Near to De Sands (Santorini of Batam) and pink sands at Blue Fire Beach Club. About 20-min drive from the city.
A little hassle on the 'paper work' - filling in the breakfast menu form to select dining options the night before, and signing off acknowledgement form for the massage service.
Take note if thinking to enjoy spa service in the hotel. The massage service starts from 10am to 7pm. Not so ideal to have it before checking out by 12pm, can be quite rush especially if wish to bathe in the room (instead of at the spa villa). Check-out time quite stringent, limited extension time given.
Also can't have our massage after dinner for relaxation before sleep since the service ends at 7pm. No massage places nearby. Would have to book a cab to the city area.
Hotel near Lagoi,Bintan66.7% of visitors choose this area
GGuest User2026.02.14
The hotel was okay, good value for money. However, Bintan Island as a whole isn't very well-developed, and the amenities are lacking. You're pretty much confined to the hotel, and you have to eat all your meals there too. On the bright side, the hotel restaurant prices weren't too high, and the breakfast was fantastic, very Southeast Asian in style.
Hotel near Lagoi,Bintan66.7% of visitors choose this area
LLlamayap2025.12.31
Excellent stay at the Holiday Inn Resort Bintan. Free shuttle from the ferry terminal and check in was smooth and fuss free. Late checkout provided to match departure ferry timing. Resort still looks relatively new. The mangrove house for kids was a plus point in the hotel. Room was spacious and clean - would be great if there were in room slippers for toddlers too. Buffet Breakfast had a delectable spread and there was ample sitting. Fish feeding pond was a nice touch to keep the kids occupied. Free hourly shuttle to Plaza Lagoi was welcomed - would be even better if it runs more frequently. Short stroll to the private beach that is shared with Hotel Indigo. Swimming pools were spacious but could get crowded during peak periods. Room service were very generous in terms of portion size and worth the wait. Overall an excellent stay at the Holiday Inn Resort for a family weekend getaway.
This is a first time I’m staying here, perfect location as for family can walk to the one Batam mall and opp there’s a lotus supermarket.
Pool and gym just nearby, convenient for parents to workout while kids having good time in the pool. Last day after breakfast we spent time playing pool just outside the breakfast area. Children enjoyed it.
Staff is helpful and polite.
Overall we’re
Strengths:
The hospitality was excellent, with genuinely warm and attentive service from the staff. Special recognition goes to Aditia, whose helpfulness and professionalism significantly enhanced the experience. The room was spacious, well-maintained, and clean, offering a comfortable environment complemented by a pleasant view. In addition, the hotel’s location is highly convenient, with shopping malls and a wide range of eateries within short distance.
Areas for Improvement:
One operational limitation was the hot water system. The water heater requires approximately a 30-minute interval before it can be used again, which may be inconvenient for multiple guests sharing a room. Furthermore, the hot water supply runs out relatively quickly, making it necessary to complete showers promptly or switch to cold water toward the end.
A perfect stay! The hotel's location is excellent, with all sorts of authentic local eateries and high-quality massage parlors within walking distance – super convenient. The room itself is tastefully decorated and well-equipped, and the bed size and comfort exceeded my expectations. The staff provided exceptional service; they were very polite and made me feel very welcome. Even though it's in a bustling area, the environment is quiet and peaceful, so you don't have to worry about noise at all. Highly recommend it to anyone looking for a quality experience.
Hotel near Lagoi,Bintan66.7% of visitors choose this area
FFelicius Chang2025.12.10
Everything at the resort was incredibly systematic and well-organized, resulting in a completely frustration-free stay. We arrived at 12 PM and were pleasantly surprised to receive our room for an early check-in at 1 PM after a minimal wait! We opted for the 6-activity package—a great value according to my husband—which included a fantastic 2-hour karaoke session and access to the kids' indoor playground. We highly recommend the 6-activity package; it kept us thoroughly engaged throughout our 3-day, 2-night stay. The resort's punctuality was excellent: our in-room couple's massage therapists arrived exactly on time, and the fire for our 6:30 PM outdoor BBQ was already set up by 6 PM.
The sound proof is not so good especially when the kids sleep at the teepee materials but when they are tired they still can fall asleep fast just that the next door kids wake up so early. Have to expect sound as it is glamping.
I recently stayed at Harris Hotel Batam and was thoroughly impressed by my experience. The hotel's location is simply outstanding—situated right next to the Batam Center Ferry Terminal, it’s incredibly convenient for travelers, especially those arriving from Singapore. I appreciated how easy it was to check in and head directly to my room without any hassle.
One of the highlights of my stay was the excellent sea view from my room. Waking up to the sight of the water was refreshing and set a lovely tone for each day. Additionally, being directly opposite Mega Mall was a delightful bonus. With a plethora of dining and shopping options just a short walk away, I had plenty to explore, from local eateries to international food chains.
The international breakfast spread at the hotel was impressive, featuring a wide array of dishes including delicious local Indonesian options as well as familiar Western choices. Whether it was the mouthwatering nasi goreng or the variety of fresh fruits available, I loved starting my day with such a hearty meal.
I also want to commend the hotel staff for their friendliness and attentiveness. I requested a non-smoking, quiet room upon check-in, and they went out of their way to accommodate my needs, ensuring that my stay was as comfortable as possible. Their warm service certainly enhanced the experience.
While my room was slightly dated, it was generally clean, and the comfortable bed made for restful nights. The slight age of the furnishings didn’t detract from my overall satisfaction with the stay.
In summary, Harris Hotel Batam strikes a perfect balance between convenience, comfort, and hospitality. The strategic location, scenic views, excellent breakfast, and responsive staff make it a solid choice for anyone visiting Batam. I would not hesitate to recommend it and look forward to returning in the future!
Hotel near Lagoi,Bintan66.7% of visitors choose this area
GGuest User2026.01.04
Was a relaxing and great stay overall! There are convenience stores and some F&B options just nearby as well. There are some ants and bugs in the open areas (obviously) as well but that didn’t bother us! Service was great as the staffs were friendly and super responsive.
Great staff, location and excellent spread of breakfast! The hotel is currently undergoing renovation to add an additional 152 rooms but there were no noise or disruption!
The rooms looked exactly as advertised and the staff prepared something special for us. Initially, the aircon in our room was quite hot, but Tesa was fast in arranging technician to rectify the issue, special thanks!
Overall we had a lovely stay!
Great
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CCheeWH79Had a wonderful relaxing stay at Montigo. The villas are spacious and well kept. Privte pool is clean with water jet nozzles enhancing swimming experience. The highlight would be the scenic seaview. There are sufficient amenities and activities to enjoy like ATV, jet ski and various water sports. There are 5 restaurants to choose for daily meals. The Nasi Ayam Berrmpah I had for dinner at Warung was excellent. Tiiigo is a nice poolside bar to chill and chat the night away. Breakfast was average. I like the freshly made pratas. The staffs are courteous and helpful. Only downside is there no actual beach here. Only a jetty waterfront.
RRachel Liew823Location is ok, not too far from malls. 2 lifts and 1 is down, and the working one has faulty door sensor. Hotel room is rather spacious but not very well maintained. Shower temperature goes hot and cold, user sitting on the toilet bowl risk being hit by the door from the outside as it has no door stopper. Hotel remote is barely visible. Room door does not shut tight and needs extra pull or push. Room also has rather poor sound proofing.
Staff are helpful and friendly.
GGuest UserWe had a great time spending 3D2N at the Natra Resort. We will definitely go back again.. The rooms are spacious and comfortable. Other than flapping sound of the tent when it’s windy, everything was good. We had spend our time doing lots of activities and truly enjoy ourselves. The service at the hotel and restaurant (Patio) is excellent too!! Thank you
AAnonymous UserSaw some negative review from Google or Trip.com, but I still decided to choose for this resort because of the locations. Also, that after spoke with the driver and I know that the view of the beach of this resort is actually the best one in bintan. It’s quite expensive to eat inside the resort, especially the Indian food at night. I went to the Chinese restaurant, but we didn’t order the seafood. The waiter is very helpful and very nice and polite. We order for the medium person, but he advised us not to choose that because the portion is really big.
GGuest UserThe hotel itself was clean and superb, but the staff (well, atleast the ones i interacted with) and/or policy (?) could have been better.
We travelled as a big family. I booked 4 rooms. Upon entering our rooms we noticed we were in the Smoking rooms. I clarified on the front desk that I booked NON-smoking rooms for all. Shella the receptionist told us that on their record we booked Smoking rooms. I was able to contest it with proof from my records, but it was hard to convince her. She even initially told me they would re arrange the rooms because the hotel was ”full”. But when i further insisted on the mechanics of transferring the next day, she finallly said ”ok i will just transfer you now”. So that made me wonder, if she could have fixed it right away that time, why not offer it right away?
Nonetheless, when I told my family to go down (which was only 15mins interval) the receptionist privately messaged me in Whatsapp that there would be extra charges because the rooms we left (Smoking rooms) were ”used” according to housekeeping. Good thing i checked each and every room before transferring and I was 100% sure all bedsheets/towels were intact and room was untouched. When I clarified with her what they charging for she claimed housekeeping said we flushed the toilet and used a bit of toilet paper. Like ***.
If they put us in the correct room in the 1st place then this would not have happened.
I contested and she was bargaining that 1 room will be charged. But i did not budge. Until she said no more charges will be made.
This was a horrible and stubborn exchange. Not to mention the difficulty in language barrier.
While the hotel itself was clean and pleasant, this encounter with the unpleasant staff gave it a bad taste.
FFarhan HVery nice resort, especially if you traveling with family.
The hotel made arrangements to pick and drop us from Nongsa Ferry Terminal.
Lots of activities at the resort, including parasailing, jet skiing, ATV etc. These are very nicely managed by the incharge , Mr. Alam.
Very nice swimming pool and a restaurant at the resort.
There is also a gift shop at restaurant and a prayer room too.
There is a Mosque nearby resort , and the hotel provides pick and drop facility to the Mosque, if you want to pray at the Mosque.
Very clean rooms and well air conditioned. Toiletries are also good quality.
I would definitely recommend this resort to travelers…!!!
GGuest UserHotel was newly built and hence facilities and room is spacious and clean. There was coffee machine in room which was a nice touch.Hotel is quite near Batam centre ferry terminal. However they only provide one bathrobe and one hand Should have provided 2 for 2 guests in room. no other amenities like shower cap or toothbrush is provided.I would stay here again if price is reasonable
GGuest UserThe resort arranged free shuttle for pick up from Bintan Ferry Terminal for a nearly 80 minutes drive with bottled waters and cookies served. Quite thoughtful!
We stayed at two Garden terrace inter-connected rooms with a family of four. The rooms were quite spacious and well maintained. The resort provides 2 bicycles per room for mobility within the resort, which is a well landscaped expanse. Thoroughly enjoyed our bicycle rides. We also used the buggy rides for getting around the resort, which was quicker and more easier.
The staff were courteous and warm. Few to name are
1. Kiki from the Earth Basket who engaged enthusiastically with us to show us around the fish ponds, rabbits and the various plants.
2. Kay and Ganjar from the The Dining Room (main restaurant which serves diverse cuisine) are warm and welcoming.
3. Intan from Rika Rika (Indonesian cuisine) is full of smiles and agile to serve customised order.
Weather was just perfect and overall we had a pleasant, refreshing stay.
Few areas the resort should focus on - the staff at The Dining Room were understaffed and found to be tired/ sweating. We found the Food variety and quality at the Christmas Eve Dinner disappointing for the price charged. The Indonesian cuisine at Rica Rica was more tastier though less in variety.
We enjoyed the Stargazing, leisurely walks at the beach, bicycling, though we missed the water sports due to monsoons.
Overall, we do plan to visit this resort sometime again for sure.
YYanziLThe experience of staying at Sanchaya is so fabulous, impressed me deeply. The Ratree is very comfortable and lovely. The service and support from the whole team are very nice and promptly. I really love the smile of them, very sincerely and warmly. And aslo the foods in the dining room are very delicious, I really like the Indonesian foods, high quality. The hotel has beautiful lake and many lush trees, walking in the garden is so enjoyable. I am enjoying the moment at the library, peaceful and joyful. The time to circle around the lake is unforgettable to us, the best time to circle is the late of afternoon, the sunset above the lake is shocked me. Thank you guys, looking forward to staying here again.
LLlamayapExcellent stay at the Holiday Inn Resort Bintan. Free shuttle from the ferry terminal and check in was smooth and fuss free. Late checkout provided to match departure ferry timing. Resort still looks relatively new. The mangrove house for kids was a plus point in the hotel. Room was spacious and clean - would be great if there were in room slippers for toddlers too. Buffet Breakfast had a delectable spread and there was ample sitting. Fish feeding pond was a nice touch to keep the kids occupied. Free hourly shuttle to Plaza Lagoi was welcomed - would be even better if it runs more frequently. Short stroll to the private beach that is shared with Hotel Indigo. Swimming pools were spacious but could get crowded during peak periods. Room service were very generous in terms of portion size and worth the wait. Overall an excellent stay at the Holiday Inn Resort for a family weekend getaway.
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