Romantic Hotels in Hainan, China

Driving to Riyue Bay, staying at this hotel was super hassle-free. They have a parking lot and a shuttle service that takes you right to your room's building. It's only a few hundred meters from all the major surf clubs, which is really convenient after a surf session. Plus, there's a water park and a horse riding stable nearby, so there are plenty of options for activities and entertainment.

Great Location & Service Saved the Day Our stay was very good but be prepared for one thing. We knew about construction noise but not that it was government-approved for 24 hours. It was tough. I contacted Wendy on WeChat about my headache from the noise. She promptly showed us a new room and moved us in. The new room was excellent – two bedrooms two bathrooms clean and well-equipped. The breakfast was also very tasty. The location was ideal for exploring the city. A long waterfront park and the Sanya One mall are right there for meals and shopping. Don't miss the morning/evening walks on the promenade. Joining the local elders singing and exercising was a unique and wonderful experience.

This stay was absolutely perfect! From the moment I stepped into the lobby, KK at the front desk greeted me with such warmth and enthusiasm. She not only patiently answered all my questions but also proactively introduced the hotel's high-tech amenities, like the smart robot that effortlessly handles food orders, deliveries, and information inquiries – truly impressive technology! Even more surprising, there's a self-service washer and dryer right next to the room, with complimentary detergent provided. The entire wash and dry cycle only takes two hours, which is incredibly thoughtful for guests staying longer or needing frequent laundry. KK provided service with a constant smile throughout my stay, helping with my luggage upon check-in and even presenting a local specialty gift upon check-out. These small details really highlight their attentiveness. The hotel environment was clean and bright, and the drinks and meals delivered by the robot felt incredibly considerate. From the facilities to the service, every aspect showcased the hotel's professionalism and sincerity. I will definitely choose this hotel again next time I'm in Shenzhen! Highly recommend it to anyone looking for efficiency combined with a personal touch!

Stayed here for three nights, and overall it was decent. It was super crowded, which made for a lively atmosphere, but we had to queue just to get into breakfast, though the wait wasn't too long. The prices here are really high. A bottle of Coke Zero at the water park was 28, and a serving of Oden (6 skewers) was 48 (68 downstairs at the hotel). A single squid skewer was 48! At the Japanese restaurant downstairs, a bowl of Udon was 138 and a beef rice bowl was 168. We really should have taken a taxi to eat out, but we were just too lazy 😭. On the other hand, the room service food was delicious, and by comparison, it didn't seem so expensive. A set menu with four dishes (pictured in Figure 4) was 378. The worst experience here was the travel photography service (Fuyou Pai). The hotel offered five complimentary digital raw photos. First off, the photographer was probably in their forties or fifties, and had us pose in those old-fashioned studio styles from my childhood – and I couldn't refuse! 😭 The raw photos weren't even as good as what I could take with my phone, so I had no choice but to pay 100 for retouched versions. Then I ended up spending another 680 to buy 15 more retouched photos. That money was totally wasted. I've got a new goal for 2026: learn photography 📷. I thought the C Show performance was just okay, but the kids loved it and wanted to see it again 😓. Definitely get seats in the middle.

Our butler, Lulu, messaged us on WeChat beforehand to ask what we needed, and her replies were always super prompt – excellent service! 👍🏻👍🏻👍🏻 The hotel pool water wasn't very clean; hope they can pay more attention to that in the future. Parking was quite tight, and breakfast wasn't really worth the price. At checkout, the doorman didn't help with our luggage, making the elderly guests carry their own bags to the car. This was the first time I've ever seen such service.

This guesthouse is absolutely beautiful with a gorgeous environment, probably the best in town. The room directly faces the azure sea, making it the closest I've ever stayed to the ocean. It's clean, with modern and complete facilities, and the service is warm and attentive. It's located in a very quiet part of Tianya Town, close to the hustle and bustle but still offering a private, tranquil escape – both convenient and relaxing. There are many charming coffee shops nearby where you could easily spend an entire day. It's also very close to the beach, which is incredibly convenient when traveling with kids. Plus, the guesthouse has its own beautiful pool that perfectly complements the blue sky and sea – so incredibly comfortable!

It's hard to put into words, I went to experience the beautiful Ocean Flower Island with endless imagination, but only after I arrived did I realize it was far from satisfactory. Dining: If you don't want to eat at the hotel, you have to walk more than ten minutes to the food court. But when you're exhausted from a day of playing and arrive at the hotel at 7 PM, you just want to go straight to a restaurant to eat your fill and recharge. However, as soon as you reach the hotel entrance, the sea breeze was so strong it blew us, who are sensitive to cold, back to the hotel. Taking a taxi to Island 2 didn't help either, as there was no large shopping complex that could provide shelter from the wind and rain. We just made do. Even more frustrating, if you don't use the hotel breakfast, the earliest external delivery the hotel allows is 9 AM, and you receive it at 9:15 AM. So many inconveniences. It was a loss for someone like me who only stayed one night to check it out. I didn't enjoy any perks and left the island. Not even a complimentary electric cart tour. Even if they didn't offer other things, a free electric cart from the hotel entrance to the food court would have been great. Alas, I shouldn't be so impulsive next time.

Facilities: This five-star hotel boasts comprehensive and luxurious facilities. The large balcony with a bathtub, lounge chair, and table is a thoughtful touch. The linens are of excellent quality and very comfortable. However, the toiletries could use an upgrade. The breakfast buffet is rich, varied, and delicious, featuring Hainanese specialties. Dishes and drinks are replenished promptly, which is a big plus! 👍 Cleanliness: Very clean and tidy! 👍 Environment: Both the interior and exterior environments are excellent! It really has a holiday vibe. The hotel offers very convenient and close access to the beach and seawall, and it's clean and not crowded. Service: The front desk and housekeeping staff are well-trained. They actively greet guests and respond to guest requests promptly and proactively. A huge thumbs up! 👍

I've stayed here twice, and both times the front desk service during check-in was very poor. The executive lounge service was a hit or miss, and there was one female staff member whose attitude was exceptionally bad (I forgot her name, but everyone should avoid her). However, I must commend the housekeeping staff. They were incredibly meticulous, even helping me hang my freshly washed clothes on the balcony, carefully laying them out one by one with towels underneath. I was deeply touched. A special shout-out to Chen Shanghong; with such dedication, you're bound to succeed wherever you go! 👍

We stayed in a panoramic room, and the space was both clean and generously sized. You definitely pay for the view, and in this case it’s worth it—the scenery from the room is truly marvellous. Most essentials were provided, and the hotel grounds include several conveniences such as on‑site restaurants, a Starbucks, and a small tuck shop. There were, however, a few areas where the experience could be improved. The swimming facilities were disappointing. Although two pools were technically operational, neither felt inviting or photo‑worthy. One had been converted into a sand pit, and temporary barriers were set up everywhere to block day visitors, which created an eye sore. Construction further took away from the atmosphere. Breakfast offered a decent selection and was sufficient overall, though friends who had visited before mentioned that the spread used to be better. After a few days, you’ll likely find yourself eating more or less the same items. Communication could also be smoother. Having at least one staff member who speaks English—or an alternative text‑based communication option—would make the stay easier for international guests. The Sky Lounge, however, was comfortable and a pleasant place to relax. Dining inside the hotel isn’t particularly affordable, but not too bad for a hotel, and I would have appreciated a stronger seafood selection. Many guests seemed to opt for food delivery instead. Small in‑room additions like earbuds, toothpicks, and a notepad would also elevate the experience. Overall, Phoenix Hotel Sanya offers beautiful views and convenient on‑site amenities, but there’s room for improvement in facilities, dining, and guest communication.