Hotels With Spa in Hertfordshire, United Kingdom

Really nice and clean. Great beds. Plenty of room. Good shower. Perfect location. Polite staff. Value for money. Close to Warner Brothers and shopping centre. We only stayed a night and hardly touched down but it was great. I will always wonder why every hotel puts out just two teabags though 🤣

Family rooms and accessible rooms were brilliant. Beds were starting to show signs of needing to be changed but linen was crisp. Bathrooms were clean and showers were the best I've used in a hotel I some time. Customer service was second to none. Nothing was too much hassle. Definitely will use again if staying in the area again

Didn't realise pool for kids is from 3pm weekdays. Got charged again after prepaid my room. Other than that it's a comfortable stay with spacious room and bed. Free parking. Perfect temperature of the whirlpool and swimming pool.

This review is about Holiday Inn Express Stevenage, an IHG Hotel located @ Danestrete, Stevenage SG1 1XB, United Kingdom. It was a long stay for us as family combined with business and pleasure at the same time. Did the booking online as member and tried to reach out to the hotel by email and phone for over 3 weeks with no hope to hold to anyone at the hotel. On arrival the reception staff changed my existing booking and preferences to his own liking, further was very disappointed with Sofie after addressing the booking, emails, calls and follow up maters to her with no action, the reason I decided to gave up being platinum member to IHG for years. Its better to go random and practice our rights for the money well spent at other hotels. The hotel was a mess on our arrival with dirty stained colidoor walls with huge rolled old carpets around for the whole stay. maintenance could be improved to reflect with the members & gusts are paying. The bathroom was small, with broken door & damaged lock, broken toilet seat & cleanliness was big concern with the staff as they are not attentive to our instructions and they do not perform the cleaning the way it should, looks like no one cares at all. Smelly pillows, no towels till the next day, even the room phone & TV did not work for 3 days, was horrible standing at the careless reception staff just to ask them for room service. The shower in the hotel is terrible covered in limescale and was clogged, there is no option for those with dietary or allergy issues for breakfast not to mention no good options for kids. IHG head office & management needs to take more and serious actions about the staff and the managers @ Holiday Inn Express Stevenage if they want happy customers and if they do care about members, because I am 1 unhappy & very disappointed member with this property starting with Sofie and all the staff.

The hotel has complete facilities and a quiet environment. It can be reached in 5 minutes, and the main street where restaurants are located. It only takes 2 minutes longer to go to a large modern shopping mall, and the hotel staff are polite.

Perfect for a quick stay over. Clean and great value for the price. Sara was super helpful and friendly with a warm welcome after a long long drive. I’d recommend for those in need of somewhere fairly basic and affordable. Handy with the services next door for a various food too.

This was a perfect hotel for a weekend getaway, close to London in beautiful surroundings. The Superior King room was modern, spacious and comfortable, and the hotel retains some charming historic features. We loved the outside grounds with plenty of areas to sit in the sun or shade and watch the roaming peacocks. Staff were quite attentive and the food and drinks were good. Definitely thinking of coming back again in the future.

Not the same as before. There used to be a swimming pool. The hotel carpets are very dirty. Looks like vomit. Otherwise, everything else is fine.

Excellent breakfast but I was charged for 2 @ £18.95 each (as I had a single room) so very expensive. On querying this I was told it was standard practice Large room although was surprised to have a disabled room when I hadn't requested one - meant that sink was low and shower was in the bath Room was cold. I was told the air conditioning had been put on for the summer and the room temperature couldn't be adjusted. Temperature control in room didn't work apart from blowing more cold air through the vents. Bathroom radiator didn't heat when turned on. Shower was lukewarm. Volume on TV control didn't work so sound very low Green light on ceiling for smoke detector kept me awake.

Nice hotel. Environment PUB services are good. And very close to Alstree train station

Really nice and clean. Great beds. Plenty of room. Good shower. Perfect location. Polite staff. Value for money. Close to Warner Brothers and shopping centre. We only stayed a night and hardly touched down but it was great. I will always wonder why every hotel puts out just two teabags though 🤣

The hotel has complete facilities and a quiet environment. It can be reached in 5 minutes, and the main street where restaurants are located. It only takes 2 minutes longer to go to a large modern shopping mall, and the hotel staff are polite.

Family rooms and accessible rooms were brilliant. Beds were starting to show signs of needing to be changed but linen was crisp. Bathrooms were clean and showers were the best I've used in a hotel I some time. Customer service was second to none. Nothing was too much hassle. Definitely will use again if staying in the area again

My wife and I had an amazing night away with some friends. Lovely warm welcome at reception and everything about the hotel was clearly explained. Our room was very comfortable and spotlessly clean with high ceilings a large bathroom. The whole place has a lovely chilled vibe and the downstairs area has recently had a refurbishment and is stunning and even though they were very busy as they had a wedding on the service we received from all the staff was excellent they were all so friendly. We all had a lovely afternoon on the outside terrace sipping cocktails, we also ordered a few small plates of food from the menu which were also very tasty. We had dinner in the Garden room restaurant and it was absolutely amazing, really well presented and cooked to perfection and most importantly tasted delicious. Special thanks to Ilayja our waitress who was so lovely and was so attentive and friendly a real asset to the hotel. We must also mention Erhan the general manager who was running the restaurant who from the minute we sat down was an absolute gentleman. Thank you for making our evening special. After dinner we went and had a drink in the lovely bar before retreating to our room where we had a great nights sleep. Breakfast is buffet style and was also delicious with plenty of choice. So overall we would highly recommend Down Hall and will definitely be returning.

Family rooms and accessible rooms were brilliant. Beds were starting to show signs of needing to be changed but linen was crisp. Bathrooms were clean and showers were the best I've used in a hotel I some time. Customer service was second to none. Nothing was too much hassle. Definitely will use again if staying in the area again