Marseille Villas

Excellent four star hotel with good amenities in the rooms - shampoo, conditioner, soap, shower gel, body lotion plus nail file, shower cap, cotton buds, cotton wool pads and water in the mini fridge, safe in the room. Dressing gown and slippers provided. I paid extra for a slightly larger room with a view of the Old Port and it was well worth it. The Port is noisy but the double glazing is very good. The A/C in the room was good. The room and bathroom were clean and serviced daily. I thought the shower could do with an upgrade - no hotels have a hand held shower these days but it was sufficient. Also the room carpet and the main stair carpet are tired and could do with replacing but they were clean and vacuumed. The reception staff were fantastic - friendly, helpful, always pleased to see me when I came back in and interested in knowing what I’d been up to. Milolo was especially good, getting my room ready a bit earlier when I arrived on an early flight, helping with information and printing out my boarding card when I left, but they were all lovely. As a single woman traveller I felt safe and comfortable/at home in the hotel and would highly recommend it. I would definitely go back.

M****ille was the first stop we went in our trip. Hotel has a great location as it is just opposite to the train station. However, our room had a very sticky smell and we found out the smell came from our toilet. Also the air-conditioner wasn’t really functional so we opened our window to get fresh and cooler air circulation. The free breakfast was good.

Went for a long weekend to see the city and it’s history, really enjoyed our time, 3 days was plenty to see everything. The hotel was in a fantastic location, right near the Metro. Everyone was friendly in the hotel, and spoke English very well which was useful as our French isn’t great. Couldn’t have asked for anything more, also the deposit was paid back straight away on the same day in full. Highly recommend.

The InterContinental Marseille is undoubtedly the best luxury hotel in Marseille. Housed in a converted historical hospital, it offers a unique and charming ambiance. The breakfast served at the Terrace boasts breathtaking views and includes delicious freshly made waffles and refreshing orange juice. The rooms are impeccably clean, and the beds are luxuriously comfortable. However, upon our late arrival at 11pm, we were disappointed to find only cold sandwiches available for room service.

The environment of the facility is tidy and OK, that is, there are too few supporting travel services in the store, and little information can be obtained from the clerk's mouth ......... It is not necessary to be careful about a map.

Although our stay was fine, we had a very bad experience. My brother-in-law forgot his tablet in his room. He had left it on the floor near the wall and in the morning upon drawing the curtains open the tablet was hidden behind so he didn't see it. Arriving in our next hotel destination (Villeneuve-Loubet) he realized the tablet was left in Toyoko-Inn. He immediately called the hotel and the security guy told him no tablet was found. He went to personally check the room that happened to be empty as no guest was in that room that night. He then told my brother-in-law he didn't find anything. We called the hotel again the following day and we got the same answer. We sent an e-mail to the hotel manager only to get the same answer. Since there was no other guest in that room it seems that only people from the hotel entered it. We can not believe a tablet can vanish without a human intervention so we suspect that somebody from the hotel found it but didn't deliver it to the reception. This matter ruined the remaining days of our vacation and left a bitter taste in our mouths. I sent a complaint to the Tourism Office in M****illes but they couldn't answer me as they are on public holidays! So, if you stay in that hotel double and triple check your room before you leave because if something valuable is forgotten it's more than certain it won't be recovered or compensated.

It is with immense satisfaction and tremendous felicitation to all the managing staff at Goldentulip Euromed-M****ille. I would wish to extend my very special heartfelt thanks to Ms Celine, Ms Taina, and Mr. Saintiago. The tremendously competent lady: Ms. Celine. She is really a GTS: Géniale, Top, et Super. Ms. Taina is an always helpful lady with a special welcoming smile that makes feel more than at home. Mr. Saintiago is a man of solutions. He never tells you about the difficulties. For him, there is always a solution for the customers when a whatsoever problem happens. Thanks to you three, and to all the staff working with you, Goldentulip Euromed-M****ille has become a place for everything and everything in place. In a word: You are the best. 👍. I wrote this review after more than ten stays in this exceptional hotel to say that buildings become alive with the working staff that are managing them. I have tried three other nearby hotels, and it is a mistake to even think of comparing Goldentulip Euromed-M****ille to them. You cannot compare the incomparable!!

The street where the hotel is located is not so elegant, but not bad, but the environment near the Arc de Triomphe is really terrible. The receptionist was a gentle black gentleman. He said that there was a room on the first floor. We gave a room with a balcony on the second floor under our request, but the room could not be opened to the balcony. This rule is very strange. I have not encountered this rule in other places in France. Fortunately, the room facilities are good.

This is a really friendly hotel with great service and attitude. Cleanliness is spotless. Very well located close to the old port and plenty of restaurants and bars nearby. Comfortable rooms. My only point would be that they need more electrical sockets in the bedrooms nowadays but that is a minor omission.