Kuala Lumpur Villas

Thank u to Linda the resep & the manager who’s to attend my issue on the 6th of Sept. let’s me change my previous room to a new room, It’s was 23rd floor & now is at 17th floor🤩 nice view as I can see slightly of the twin towers behind Shangri-La hotel✌🏽well after this I will take a little nap coz they allowed me to check out by 1pm💖Thank u @prhgroup 🙏🏽🥰

The room is nice...design like an apartment haha..the room is spacious..toilet clean but in my toilet there was a leak from the lamp and the staff took action immediately... Staff are friendly... KLCC is walking distance...sooo close..saloma bridge too... My view is Malay cemetery...hotel that people ”check in” but never check out... I don't mind with the view.. but if it gives you a chills,just ask hotel to not give you a cemetery view... I highly recommended this hotel...

Don't expect much from this hotel because it's just a 3-star level. There are still many things that need to be improved. When we arrived at the hotel, the receptionist did not any said “welcome to us” and did not smile at us. We were quite lucky to get a room with a nice view but it was quite small ago and It is a room that has been used heavily. The sink has cracks and the shower room cannot keep water inside. Water comes out of the bathroom into the bedroom every time you shower. There were only two towels in the room and they were quite old. There were only 2 pillows. The phone in the room cannot call reception. Every time a request is made, you must walk downstairs. We requested 2 more towels and 2 more pillows but the hotel charged us an additional RM20. which we understand and are happy to pay. before leaving the hotel We always told the front desk that our room must have 4 pillows and 4 towels, but when we got back to the hotel we were always disappointed by the cleaning staff. Not provided as we informed reception and as we paid. We have to go down and tell the receptionist every time. Don't expect breakfast at this hotel, the fried rice is so hard it's almost inedible. There was no salad and the food was not diverse. We can’t eat breakfast here because low quality but I understand about cost. There are a lot of homeless people in the area around the hotel. The advantage of this hotel is that it is convenient to travel near the LRT station - Masjid Jamek 280 meters, Pasar Seni 470 meters and Central Market just a few steps away. The bed is quite soft and very comfortable to rest. The view from the sky level is very beautiful. The swimming pool look like good to play in.

The room is very spacious. High ceiling, aircond very cold even though set temperature for 27 degree. Very comfortable and cosy. Things to improve: 1. Inadequate kitchen utilities in example no bowl / plate /spoon / fork provided. 2. Need to change television to at least android / smart tv.