Honolulu Villas

This resort is excellent with three swimming pool and a large Lagoom and only walking distance to the beach. You can find everything you need in this resort and there are ABC stores inside and we can buy all our souvenirs very easy. I will strongly recommend this hotel to my friend. Just one things that there is no bottle water provided and no boiling machine and you need to buy your bottle water on your own.

It is a relatively newly renovated hotel in Waikiki area, but the price/performance ratio is not particularly high. The room is nearly 4,000 yuan a night with twin beds and ocean view. The room is not very big and water is not provided for free. Only two bottles are provided for 5 knives a bottle. Most of the front desk staff are Japanese. The service attitude is okay and the sea view is of course great!

Don’t book a room cheaply! *Environmental location, next to Wakiki Beach and on the main road, it is very convenient to be connected in all directions. Convenience stores and restaurants, trolly stations, public beaches, and zoos are all very close and within walking distance. *Room facilities, the hotel has a history of a hundred years, so it is very stylish, but the city view room in the Diamond Building is so bad! ! ! ! Not as good as the new 3 star hotel rooms. (Pictured below are the benefits of room upgrade with the Marriott Platinum Card. I booked the cheapest room, but it turned out that booking through a third party did not provide any membership benefits. In the Maui fire, the hotel was full, and I wanted to upgrade temporarily but there was no room). The room is old, with an area of ​​less than 20 square meters. Morning and night, I am woken up either by cars on the road or by the phone in the next room. A very bad experience! * Service, remind the guests to check the bill carefully. After staying for 5 nights, the wrong bill was charged on 4 days. They checked it out one by one when they checked out, and the wrong money was refunded after 4 days. In short, don't try to be cheap when booking a room. The small and shabby room type is not as good as staying in Hyatt or Marriott. The price/performance ratio is too low!

There was an issue that could have happened at any hotel, no matter how well kept or clean so I won’t write about that nor is it the reason for the poor score. It was how they addressed the situation or better said, how they failed to. I notified them of the issue and they couldn’t move me they said but they would call me the next day to try to move me. They didn’t call, I had to. They couldn’t move me still. I had to leave the hotel. A week into my two week stay. The front desk apologized but offered me no assistance in moving hotels. They said a manager would call to apologize. No manager called me. I called them and talked to a front desk supervisor, Mike. He said he would look into it and would call me back. He didn’t. I sent Mike a message. He didn’t return the call. I called again about couple weeks later as to talk to the hotel manager. Left a message on a voice mail. And guess what? They didn’t call me back. I called again and left a message on the general managers voice. The manager had a staffer, who was a former manager, call me. Nice enough, heard me out. He agreed with me that being ignored never feels good and they shouldn’t have done it. He offered me 25k points which I took to get off the phone. Hilton Diamond Desk wrote me and asked how I felt about the resolution. I told them I still feel bad because well, no one wants to be made to feel like a chump and ignored. They wrote back and literally only wrote back they they were sorry I was I unhappy. I’m a lifetime diamond and the first time ever complaining. I feel like when I needed assistance, this hotel really let me down. Don’t stay here not because the hotel isn’t ok enough. It because if something goes wrong they won’t help you. And if the hotel isn’t reading this, please don’t even respond with something like you are sorry because I don’t think you really are. Else it wouldn’t have come to this.

Fun for the kids and family. Great infinity pool. They should have more pool side service than going to the restaurant ordering. Service could be a bit friendlier but overall great. Rooms are a little outdated. Lobby is nice and location is great!

The room is okay, not small, and the bathroom is spacious. The way the quilt is covered is a bit unfamiliar, and I couldn't find the edge in the morning. The small terrace is very nice, but my side has air conditioning, so it's a bit noisy when sitting outside. If you order breakfast, you will get a 30 yuan deduction, and you can pay for the excess. Bread and drinks are self-service. There is a supermarket in the lobby and a mall opposite, which is very convenient for eating and shopping. The beach is right across the mall 🏖️, the location is very convenient

A long-established hotel, very close to Waikiki beach, less than 100 meters away. It is relatively quiet. I saw Korean stewardesses and pilots several times. The facilities are a bit old and the bath towels are a bit old, but they are neat and clean.

Uhhhhh..... We stayed in this hotel because our flight got in late and we needed a place close to the airport to crash for one night. This hotel fits that purpose well. That said, I wouldn't recommend this hotel for any other situation other than the one I just described. They were pumping sewage right outside of our door the morning we woke up. Also, our room key didn't work the morning we were checking out. The only other positive of this hotel is that it is within walking distance of THE BEST little food place we came across on our whole trip: Joe's Grill Express. We cannot wait to come back so we can visit Joe's again.

The hotel is an affordable price with simple and clean environment. The room looks new and tidy which make me pick for my four nights stay. More importantly they offer cheap parking charge compared to other hotels in Waikiki. There are two bottle of water to be provided each day and you can redeem for free in front desk which is appreciated, you can also take the refilling water in lobby. Microwave is provided in each room too.