Morgantown Villas

We’re one block from the Metropolitan Theatre and dozens of downtown Morgantown restaurants. West Virginia University is a five-minute walk from our hotel, and Mountaineer Field and WVU Coliseum are less than two miles away. Walk to PRT Walnut Station and Caperton Trail, just a couple minutes away.

I recently stayed at the SpringHill Suites and had a fantastic experience. The hotel staff was friendly and welcoming, and the rooms were clean and comfortable. However, what really stood out to me was the complimentary breakfast. The breakfast selection was impressive, with a variety of hot and cold items available. The food was fresh and delicious, and there was something for everyone. It was a great way to start the day and made my stay even more enjoyable. I highly recommend the SpringHill Suites for anyone looking for a comfortable and convenient hotel with a nice breakfast included.

This was a great hotel. Close to everything, easy check in and out, clean, and most of all - the staff was incredible. Very kind throughout the stay.

Hello. I am a frequent customer with Wyndham because I am a travel nurse. I recently started a contract in Morgantown so I stayed at the super8 this week hoping for it to be the place I stay during the weeks coming up. I made my reservation online and put it the comments I needed a late checkout because I work nights and I sleep during the day. When I checked in Monday night I talked with the worker behind the desk and asked about the late checkout again to make sure it would not be an issue because I was staying there til Wednesday at 6pm and she said it wouldn’t be a problem and made a note of it. So when I did go to checkout on Wednesday I walked up to the counter and talked to a different employee that I was going to check out. She then proceeded to say that i should’ve been out of there at 1pm and that it was ridiculous for me to trying to check out at 530pm. I told her about how when I made my reservation online I made not that I would be checking out at 6pm is and I verified it when I checked in. She then said I didn’t and it wasn’t marked and no one told her. Then proceeded to tell me I should be charged another day because I missed checkout and their house keeping leaves at two. I would have been totally okay with this is she did not express her frustrations in a condescending attitude. The whole conversation she was shaking her head in disgust like I was a problem. All in all I have never experienced customer that was so poor and was so inappropriate. There is a way to approach issues and this was not it. Also it was an awkward situation in that the employee was sitting in her street clothes with cat ears in like she was going to some sort of costume party. So I had this employee arguing with me with cat ears on and trying not to laugh and be upset at the same time. Also there was no breakfast available and there was constant noise because most of the hotel was being renovated. I would have been totally okay with my stay had I not had this experience with an employee and I would never recommend to anyone to stay there and deal with that type of service. Thank you for your time

The service was excellent.

This is a mid/high rise Marriott located at the foot of the hills in downtown Morgantown. If you are familiar with the Marriott brand, it follows the blueprint of some of the more recent renovations for their full service properties--carpet is out, hardwood floors are in. Personally, I like that approach. The rooms on each end of the main corridor appear to be larger than the rest; we had one of those and it was quite spacious. It was well equipped with some seating areas and a desk. If you are looking for lots of freebies like breakfast, don't stay in a full service hotel. There are plenty of mid-tier and budget hotels in Morgantown. This is a nicer property with higher quality materials, and if you want food, you're paying for it; just like every other full service Marriott, Hilton, etc. There is an adjacent parking garage; be warned it is a bit of a haul through the convention center corridor to get to it. (By the way, the convention center isn't renovated, and you can tell what the decor must have been for this Marriott not long ago too). The WVU Downtown Visitor's Center is across the courtyard, and some of the downtown campus buildings are nearby. I didn't try the restaurant, but there is a ”real” full service Starbucks in the lobby that we did use. Overall this is a nice property. For my night, the cost was a bit higher than some of the other options, but it was still a fair price for the quality of the hotel.

Everyone was very nice. The hotel was clean. Check in was easy. The location was right off the highway and near many chain stores (Target, TJ Maxx, Old Navy, Bed, Bath, and Beyond), restaurants, and a grocery store. There was a free grab-and-go breakfast (muffins, oatmeal, yogurt, juice, coffee). I only had one problem. I am allergic to feather pillows. There were 6 pillows in our room, all were feather pillows. I called down to the front desk and asked for a different pillow. They said they would have to check to see if they had other pillows. Minutes later a very nice person from housekeeping was at my door giving me another pillow....which was also a feather pillow. We ended up having to buy new pillows for our stay.

一般，能住

I admittedly glanced through my Hilton app and reserved this room for my daughter's travel ball tournament to be held at WVU this weekend without checking reviews. I did so, because I use the app frequently and have never had a bad experience at Hampton/Hilton without it being quickly resolved in a professional manner. This was the closest Hampton to the Rec Center @ WVU so I booked it. From the time I walked in, I noticed the cleanliness of the hotel was lacking. There was sticky stuff on the floor along with when I got out of the elevator and I kept going to our room because we had been driving several hours and I figured that our room would have the Hilton Cleanstay. Boy, was I wrong! The room smelled bad as soon as I opened the door. The beds were made. I sat our things down and began to unpack. I immediately noticed the bathroom floor was dirty and the bathtub was also dirty. There is a broken nut in the toilet. Later I learned that my bedspread had several stains on it and I found myself unable to sleep. I am not one to cause a fuss and try very hard to make do with what I have. I unsucessfully tried sleeping through the night and finally went down to the front desk at 5 am to ask if I could please have a new room. The lady at the front desk was immediately dismissive, confrontational, and said I should have said something last night. While, yes, I of course should have looking back, I don't think it was my fault the room was not cleaned. I will skip the other details here, which ended up in her telling me she would tell her manager when she came in and they would have the room cleaned for me by 9. I came back to my room at 3 pm after our matches and my bedspread was changed but the floor and tub were still nasty. I went back downstairs. A new receptionist was there. I asked for a new room, she said they're all dirty and said she would send housekeeping up when they could. We waited in our room and a gentleman came up, granted the nicest person I have encountered while here, and he said the dirty bathroom was from wood glue and he cleaned and disinfected the best he could. I am stuck here until tomorrow because this reservation cost me over $300. I wish I had seen the other recent reviews. Please do not waste your money coming here. Not to mention some sort of sediment is in the sinks, toilet, and tub, so I definitely would not eat or drink the water/coffee here. If I am able to leave my photos on the review later, I will attach them. In the meantime, please listen to the other reviews + my own because you will undoubtedly regret it due to the lacking customer service + basic empathy for another human + lack of housekeeping in this building. I never leave reviews, but this establishment blew my mind.