Apartments in Uxbridge

I booked last minute for a work reason from the moment i rung the bell i was greeted by the most friendly lady who could not do enough for me and straight away I noticed how spotless clean and a fresh smell straight away she explained everything to me and took my details showed me around and went over and beyond to make me feel welcome my room was fresh and bedding smelt of comfort which told me how clean it was i would stay again and have recommended to other staff thank you bindi see you again

The room was plenty big with two double beds and these were very comfortable. The room was warm and we needed to keep the window open, maybe they should reduce the temperature in the rooms. The staff were absolutely brilliant and polite without doubt no faults there. The spa was ok. We stayed 3 night in the hotel and the beds were never made since we first arrived, no fresh towels any day arrived at the room and room or bin in the room never cleaned. The food in the bar was only ok it’s would be ok if you just wanted a snack after getting back to the hotel or before leaving. We arrived on the sat and sat and sun nights we slept great but then when the students arrived back to collage the Monday night we couldn’t sleep with all the shouting, noise, and music so loud across the road in that accommodation or wherever they were. To make it worse we had to close the window due to the noise and then as a result the room was very hot. 100% to the staff they were fantastic and any hotel would be glad to have them. Usually in some cases the staff let the hotel down but in this case this hotel let their staff down by bad management.

The place is being run by such a minimal number of staff, you have a nightmare trying to phone this hotel. The onsite restaurant is only open for breakfast and evening meals and closed during the day. Surprising as it is on a business estate. The restaurant felt dirty with sticky tables and sticky floors! Our booked accessible room had 2 extractor fans going when we entered. The receptionist then came and took them away, that's when we realised that some inconsiderate person before us had been smoking in the room. By that time we were in our night clothes and were in bed, so felt that we couldn't go and ask for a room change, so thought that it may be ok ... Well it wasn't!! We could smell the cigarette smoke in our sleep, which was really uncomfortable. The next morning we found that our clothes, bedding and coats all smelt terrible. The smell obviously had got into the soft furnishings, so the curtains, and armchair stank! Only a steam clean of the curtains, carpets and soft furnishing can eradicate the smell. We didn't have breakfast as the state of the restaurant put us off! We used to stay in Premier Inn quite a lot for business and leisure. However, have noticed in the last few years that no maintenance is being carried out and the interiors are just being left to fall apart. Sorry, another loyal customer lost!

I arrived here late after 23/00 but check in was still flawless. The roles warm. Well lit and comfortable. There was a microwave and fridge as well but this was the family room. Will gladly stay again. There is also a free car park which is very handy.

Room was warm and cosy. Positioned in an ideal place just outside London but without all the hustle and bustle. Fridge in room was handy. Kindly catered for us and our 3 dogs. Large Tesco just a few minutes drive away which was handy and not too far from the A40/M40.

This excellent hotel is a good value. The room was spacious, clean and comfortable. The staff were friendly and helpful. There were nice extra touches like delicious chocolates provided for free. It was perfect for attending a conference at Brunel University. The hotel is attached to a good pub. It is just a short, convenient bus ride to Heathrow or to the pleasant shopping area in Uxbridge and the tube. This is a much better value than staying in London.

Had a wonderful stay here as a short get away with my partner. the team were friendly and accommodating to all the questions we had. the breakfast was fantastic, chef Yissel makes some of the best breakfasts I've had in any hotel, you could see how much the team on the floor work well together, laughing, interacting but still making sure the breakfast ran smoothly, I believe they're names are Hamza and Ameena. Will defiantly be back when we're in the area.