Apartments in Perugia

It's the third time in six months that I and my wife stay in this hotel we find ourselves very well friendly welcoming staff and young clean spacious rooms, I remove one star because I have a problem with the spring mattress I just can't rest I hope they will come replaced, forgive me but I say what I think 😄

Just returned for 4 nights at this lovely hotel after its long renovation. I was traveling with my wife and adult daughter and we had two rooms. We booked our rooms through Amex fine hotel and resorts which included free breakfast and room upgrade. I had booked executive room for my daughter and her upgrade was to a slightly higher category room with a small viewing room up a flight of stairs. Our room was a deluxe suite and we were given a patio suite as an upgrade. The rooms were both very nice. Our suite was huge with small patio and very nice bedroom and living room. The decorations were lovely. The biggest issue of the room was the air conditioning. During our visit it was quite hot and the a/c in our suite room could not cool the room to a comfortable level. The manager of the hotel was very apologetic and brought us a fan to help and assured us they would address the issue after we left for future guests but the lowest we could get the room at night was 76 to 77 degrees which was too hot for us to sleep. My daughter’s room cooled to about 70 her room was better in that regard. Additionally I found the mattress to be too firm but my wife and daughter felt it to be comfortable. Other positives were the staff were all friendly and the manager really tried to help make our stay enjoyable. The grounds were lovely and the pool was the perfect temperature. We had breakfast every day which was nice but not quite to the level I expected given the cost of the rooms but still very good. Dinner by the pool was very good with excellent pizza and pasta. We also had dinner at Cedri which was a big disappointment. We did the chef tasting meal for 155 euros per person. The dinner service was quite slow with meal taking almost 3.5 hours. The food had a few good courses but several courses were not very good. They did have an excellent wine list at reasonable choices. For the price and service at Cedri I would not recommend eating there. Overall, the resort is lovely and a beautiful setting. Had the air conditioning worked I would have enjoyed our stay but 4 sleepless nights in the heat really put a damper on our experience. If you could be confident the air conditioning was fixed I would not hesitate to recommend this resort. Given the managers eagerness to make guests happy, I think he will get it working and maybe with more time and training Cedri will improve. The area of Umbria is quite lovely and the hotel is a good base to explore perugia, Assisi, Spello etc. Don’t miss having dinner at Lillo Tatini in Panicale. It is close by and a great experience.

The hotel is conveniently located in the city center. My room was small, but cosy. There is a decent pool with wet and finnish sauna. The breakfast service needs improvement, as well as cleaning.

Large comfortable bed and room with ensuite - great breakfast service and good gym and pool on lower floor. There was a lovely terrace downstairs you could have drinks on was just a bit too wet and cold when we were there. Situated not far from the escalators up to the town

First the positives......location. Now the negatives... Avoid Room 50 llike the plague. We had booked a superior double room and were pleasantly surprised to be allocated Room 50 with all it's grandeur, until that is one of us went to the shower. Only to find that the bathroom flooded to almost Biblical proportions !!! No amount of trying to mop up the water with spare towels worked. Response from the Front of House member of staff was to provide more towels, and an explanation of how a previous guest had accidentally broken one of the glass panes in the shower screen (which given it's appearance and condition had clearly been there for a good twenty years or more) which he claimed had been repaired,but that the problem persisted and that staff were aware of this.!!! His solution to the issue was to say ”I can't do anything now,we'll deal with it tomorrow” Our reply was that this situation was unacceptable and could we please be moved to another room. Reluctantly he agreed to our request and allocated us Room122. We had booked for three nights, for the remainder of our stay we had quite a frosty reception every time we encountered the said member of staff. On checking out and paying the bill with a credit card a most unusual thing happened. The Front of House staff member on duty that morning asked for payment of the City Tourist Tax in cash. In all our years of travelling in Europe and paying various city taxes we have never been asked for cash payment when using cards.Hmmm? La Rosetta did not live up to expectations, breakfast was average and the coffee from the machine was dreadful. Italian guests must be appalled with it. We wished we had stuck with our first initial choice and gone with La Fortuna around the corner.

The hotel is located on the promenade of Perugia (Corso Pietro Vannucci) with all sights and excellent restaurants in short walking distance. The hotel is in a very old buidling, but the rooms are top modern, with excellent beds. The breakfast room is spectacularly decorated with paintings, and the buffet one of the richest I have ever seen. Staff functions ok, but doesn't really seem to be interested in the guests. You can't drive to the hotel with the own car as it is in the traffic restricted zone, so leave the car on one of the public parkings or garages and use the mini-Metro or the moving staircases that connect to get close to the hotel and then walk for 3' (or take a taxi).

The bad room is very bad: hands-on, forced to be folded to not beat your head (also in the bathroom); old furniture, decent cleaning, small windows. Despite this, the hotel hides very beautiful and ancient parts (a wonderful reading room at the third floor, breakfast room, a common balcony with table and chairs, the outer face covered with hera) but as the name suggests, it needs much Fortune I am about the room. Good breakfast, not very good (including that it was paid separately). A friendly and very available staff, this is. Eventually beds or cuffs for small children for payment. Possibility to leave baggage after check-out. The location is certainly exceptional, almost in the centre, but it is also to be borne in mind that being close to the rooms and restaurants there will be a lot of noise at night and night. Attention to reach the hotel in car, because to get out the area you pass through very narrow streets. In the end, it was very comfortable to walk, but it was quite too expensive for the old and decrepit room they have turned us back (and they don't show any photos on the internet).

I stayed for Umbria jazz and was amazing all the staff..the room...faboulus breakfast...so clean so quiet!! There a plus ..the bus that tales you for free to Santa Giuliana Arena for concerts and back every hour from 5 p.m. and back every hour too..in the same plaza you take the elevator for center so this bus is a great great thing!! So nice!!!

We really loved this hotel. It has a traditional hotel feel to it, with very friendly helpful staff. We started mid July and it was very quiet, so this review may reflect that as we had the run of the pool and services due to low residency. It is situated outside of the main old town centre and of you arrive without a car as we were you will need to be of moderate fitness to walk in to the town centre as it’s a steep walk up, however there is an escalator for part of the way. I would recommend visiting the Marmore falls which you can get to from Perugia station direct via Terni. Once at terni it’s a short ride on the bus. This I would say is best to arrive early for, and spend the entire day there! Also Assisi and Solleto are two other Umbrian towns on the same train line we’ll worry a visit. Travel costs are very reasonable. Overall a great place to visit, and the Perugia hotel is a lovely place to stay. Bear in mind a bus is best to catch from the station to the hotel, as when you arrive with your luggage the pavements are in very poor condition to cart a suitcase along.