The hotel was very clean and staff were helpful and friendly. We struggled to find anywhere close to where we wanted to be which is the only reason I’ve marked down location, but would be ideal if you were visiting the uni. Breakfast was very nice.
Convenient if you are attending an hour event or conference in Birmingham ( it is way cheaper)
Very basic in every way but it did for me .
Birmingham is only 15 mins approx away.
The hotel is being refurbished and repainted so the place does look a bit disheveled.
Very basic food- evening meal and breakfast but was ok for a one night stay.
I would book again because so close to Birmingham but much cheaper.
I’ve lost count of how many times I’ve stayed at this hotel. Whenever there’s a room available, it’s always my first choice in Coventry. The location is perfect — right inside the University of Warwick, just a 10-minute drive from the city centre. It offers free parking
It was a very nice and modern hotel with a large room and comfortable bed. The use of the spa was complimentary with the room and we were very impressed. There is a bar and restaurant onsite and although service at times was slow (but it was busy) the food was delicious and reasonably priced. My only downside was that there was no hairdryer but other than that all that was provided was very good.
I stayed here at the end of May 2025 as a solo traveller. Quiet location with buildings in very nice landscaped grounds. All areas of the hotel I experienced were spotlessly clean. Staff were friendly, helpful and attentive in all areas at all times. Bed was comfy and room facilities all I needed. Would happily stay here again.
Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe.
Pros:
Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too.
Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful.
Rooms are spacious and bed are comfy.
Cons:
Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked.
A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre!
My friends was stucked to the same room till the end of her stay w a FAN!
Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.
Lovely staffs, It felt warm when a staff greeted me in the morning with a bright smile, the room was tidy in the morning when I got back. Room very clean, toilet and bath was clean as well. Had no concerns felt very safe. I would definitely recommend to use. Rooms are big and convenient.
The room was pretty quiet. I stayed on the basement level, so there was no window, but since I was only there for one night to sleep, it didn't bother me. The bedding and bathroom were very clean, and there was a door curtain. The bed was quite soft. Having the toilet and shower right in the room was very convenient. There was also a full-length mirror and a vanity table in the room. The front desk offered free, very fresh lemonade! However, my bedside lamp was broken and hadn't been repaired; it squeaked all night, which really affected my sleep. I've told them and hope it gets fixed soon.
186 reviews
7.3/10
Price from
€21
per night
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8,6/10
Very Good
GGuest UserAll staff were excellent always very helpful, facilities need refreshing hotel needs sprucing up, gym equipment tired and ripped Pool small.
Chairs in the bar area either dirty or broken, very busy hotel trying to be too many things to too many people. Tried to book Spa on Saturday or Sunday both full.
Breakfast basic to say the least.
It was a shame, as once again the staff made our stay.
GGuest UserThe location was perfect within walking distance from New Street Station, Sea life centre, Lego Discovery centre, Art gallery and museum. The check-in staff was super nice and friendly, we arrived earlier but they were happy for us to check in as our room was ready. The room was clean.
KK2_travel_aroundThe hotel room is spacious and comfortable, the facilities are a bit dated but there is no difficulty in using them properly.
From my 4th floor room I can see part of the Coventry Transport Museum building, which is nice.
It may take a while for the TV to be switched on, though.
The bed is large and comfortable and the room is quiet at night, so I have a good night sleep.
Tips:
Prepare your own toothbrush, toothpaste and shower wash when you spend the night here.
The hotel is very close to the Pool Meadow Bus Station, the main street and other tourist attractions so it's very convenient.
GGongbugeishizhongThe location is excellent, right next to Birmingham New Street Station, and Chinatown is just a 500-meter walk away. This is my second stay here, and the hotel's amenities and services have definitely improved. The Starbucks bar in the lobby (which sells more than just coffee) and the parking garage in the back are both incredibly convenient.
Hotel near Birmingham Shopping District, Birmingham
Price per night from:€61
9,0/10
Great
GGuest UserThe hotel was exceptionally clean and well-maintained, with a modern and stylish feel throughout. The staff were warm, welcoming, and very helpful, which made the stay even more enjoyable. Its location right in the city centre was perfect, everything was easily accessible, making it a great choice for convenience and comfort. I would definitely stay here again.
GGuest UserThis hotal was lovely we had to do a late check in after 9 clock as we got hear late but the staff service was fantastic very helpful and very polite would definitely stay hear again breakfast was a buffet breakfast help your self the only thing they didt have was fried eggs but they had scrambled egg thy had tea coffee hot chocolate machine and also help your self to apple juice orange juice lots of staff around clear area were people had been ready for other people to sit as have breakfast area was nice clear room was clear and tidy nice shower and toilet room beds comfortable had a family room with a double bed and a sofa bed .
GGuest UserFirstly, the staff we encountered were lovely, very accommodating and helpful. The reception entrance was promising, being bright and modern with a very pleasant receptionist and smooth check in. However, our room lacked appeal, comfort or anything that made one wish to stay in it for longer than a night.
To be fair, we were asked twice on check in, if we would like to move to a different floor. I jokingly asked if there was a problem with the room we'd been allocated but was told no. We were allocated Room 7. Whilst it appeared clean to the best the facilities allowed, it was unpleasant. The bottom of the bathroom door appeared water damaged and rotten. The sink was cracked. The radiator was rusted by urine splashes as situated beside the toilet and the shower was situated in a recess with no curtain or screen, so quickly spilled on to the floor making the bath mat soaked. The lock on the bathroom door didn't work. There was no hair dryer. Only one USB point within the very small TV which only charged if it was on. Being on the ground floor, our window opened out on to the narrow walk way and one poor man walked into it on his way to reception. SatNav instructions take you to a dead end further down the road and several attempts at finding our way around the God awful roundabout eventually led us to a very small parking area at the front of the hotel. Breakfast at 9.00 pm was initially disappointing. One plate was available, no bread for the toaster, no milk for the cereals. One sausage, no beans, no bacon. More food did eventually appear, as did plates, and it was very nice. The croissants and pastries were lovely too. The coffee machine was good. As mentioned, the staff were very good and we requested an iron which was bought to us quickly with a board by a lovely young man. The bed was awful. Rock hard and not much comfort from a meagre duvet that was so thin that initially we thought it had been forgotten. Anyway, one night, cheap and basic. Served its purpose but would look elsewhere and pay more. Think we were just unlucky.
GGuest UserGood location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm.
self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.
GGayatri GallowayEstablished in 1879, this hotel is indeed the Grand Birmingham Hotel! It oozes classiness throughout.
Our room was spacious but looking at the floor plan, that seems to be the standard! Bathrobes provided though not slippers. The shower has a door instead of the useless walk in panels that never work! No useless espresso cups but proper world map mugs for our coffees and tea in-room. Two comfortable arm chairs and the bed… The bed was a dream and I’m hoping to source the exact mattress topper and duvet!
Perfect for me as a smoker, the hotel has an exclusive courtyard terrace on the first floor offering complimentary self service coffee.
There are two adjacent restaurants to the hotel that uphold a dress code ensuring the premises is classy throughout. Beyond the hotel doors there’s plenty other eateries as the hotel is bang in the centre right by the Birmingham Cathedral: again perfect for our following Palm Sunday.
The only thing I don’t understand is why the hotel entrance is not bigger and grander than it deserves.
GGuest User5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.
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