Family Hotels in Macau, China

Had an incredibly rejuvenating trip to Macau staying at The Londoner Macao. The hotel's design is exquisite and grand, with complete facilities, and it's located right above a shopping complex – the location is simply unbeatable. I have to give a special shout-out to Hayley and Michelle who assisted us. Hayley was incredibly attentive and thorough during check-in, and her gentle demeanor and beauty left a strong impression. She proactively shared local tips for exploring. Michelle was attentive throughout our stay, responding to our needs promptly and gently. The genuine and caring service from both staff members truly eased our travel fatigue and gave us a strong sense of belonging, making me feel so good about Macau 🇲🇴. Overall, everything was impeccable. It's definitely worth returning to and I highly recommend it to anyone visiting Macau!

Facilities: The hotel lobby and elevators all have a pleasant, high-end fragrance. The hotel's transportation is convenient with a shuttle bus service, and it's about a 15-minute ride from the airport. Cleanliness: Meets the standards for the hotel's price; it is indeed very clean. Environment: The Broadway style is noticeable as soon as you enter the hotel. StarWorld and Broadway Macau are connected, making the hotel a one-stop destination for shopping, a water park, a Ferris wheel, dining, and even a concert venue. It's perfect for families with children who want to stay and play within the hotel for a few days. Service: Housekeeping is prompt every day, and the service is very timely and enthusiastic.

This time, I chose the Andaz, part of the Galaxy Macau series, for my birthday trip to Macau. I picked it because it's a new opening and not an old hotel. I remembered passing by before and thinking the air conditioning was very strong and comfortable. I also wanted to visit the Grand Resort Deck at Galaxy, and happily, all guests staying at Galaxy series hotels get free access to the facilities, which is truly great value for money. My flight was delayed, so I arrived quite late. The check-in lobby is on the sixth floor. A few days prior, the hotel had sent an email asking for my estimated arrival time and preferred time for the birthday cake. Ms. Ophelia and Ms. Sophia at the front desk warmly greeted us. They were very sweet and detailed in explaining the check-in process, asked about our needs, offered itinerary suggestions, and even wrote down the facility operating hours for us. They also thoughtfully gave my child a gift of juice and biscuits, fearing they might be hungry, and gave us each a waterproof phone pouch to use while swimming. If you're traveling with children, you can request a kids' tent. Upon entering the room, there really was a kids' tent with pillows and blankets featuring the Galaxy mascot peacock. However, I didn't see the stuffed animals that some netizens shared in their reviews; I'm not sure if they were out of stock. The room felt a bit small compared to other hotels, but the children's amenities were very complete: a bottle warmer, a bathtub, and cute, high-quality cups and toiletries. Every evening, during turndown service, the housekeeping staff left small gifts like eye cream and lip balm, and on the last night, they gave steam eye masks, which was a special touch. There's a one-time mini-bar refill, which is a bit hard to understand for a four-night stay – regardless of the number of nights, it's only once. They provided two pairs of slippers and a gift box from Yeng Kee Bakery. Access to the Galaxy Kids Club and the Marriott Kids' Zone is free for two hours daily. The Grand Resort Deck is also free, but entering from the Marriott or walking there, or taking a shuttle to the 2nd floor of Galaxy, is a bit inconvenient. There are also too few changing rooms and no spin dryers, so it's a hassle to have to put on your swimsuit in the room before going. There's a welcome drink at noon, and from 5:00-7:00 PM, there's an alcoholic afternoon tea, but there are too few seats and too many people, with limited food choices. We opted to pay for breakfast at the Andaz Kitchen one day; you can just queue up to buy and enter. It was quite exquisite and delicious, but the dining tables were a bit small, and there seemed to be a shortage of staff, making table clearing slower. You can order coffee, tea, or juice at the table... Overall, the experience was good.

People always compare Macau to Las Vegas, but let me tell you right now: Macau and the hotels on the Cotai Strip are in a league of their own. Having been to Vegas a few dozen times, I’m used to hotels feeling smoky and chaotic. This was the exact opposite. We took the free, direct Parisian shuttle bus straight from the Macau Port, and from the moment we arrived to the time we checked in, everything was incredibly smooth and organized. I can't even imagine what a seamless experience like this would cost in Vegas. To top it off, they gave us a complimentary upgrade to an Eiffel Tower view room absolutely stunning! We were already loving the service. Plus, as a fantastic perk, hotel guests get free access to the Eiffel Tower deck, which was an awesome bonus. The room was immaculate; my wife immediately noticed how spotless the all-Italian marble bathroom was. From the registration hall to the lobby, the fine paintings and decor feel ultra-premium. The main reason I picked this hotel was for the kids' pool and water slides. Vegas isn't exactly built for kids, but The Parisian makes families feel so welcome. The pool area was amazingly fun, and with lifeguards stationed everywhere, it was clear that safety is their number one priority. Another huge perk is that it's connected to the other Sands hotels like The Venetian and The Londoner. You can walk from hotel to hotel without ever stepping outside, giving you access to endless high-end luxury shops and incredible restaurants. On top of that, the hotel offers free shuttle services to all the popular tourist destinations around the city, like Senado Square, making sightseeing incredibly easy and budget-friendly. Given how amazing the experience was, you'd think it would cost an arm and a leg. But visiting in July, it was incredibly affordable roughly the same price as staying at a decent hotel off the strip in Vegas. We will definitely be coming back!

Got my forgotten charger back last month, thank you! It's good to know that lost and found items are handled, and it would have been even better if I had received a call. Even though it's not valuable, it reflects a hotel's management level, and I definitely give it a thumbs up! 👍🏿 This time, I came with my family again and overall, we were quite satisfied. Just a suggestion: please check the air conditioner in room 17948. There's a resonant echo that you can only feel when you lie in bed, so I didn't sleep that well. But my family was happy, so it doesn't really matter.

The room was spacious, and the amenities were complete and brand new. Since I was here for my daughter's graduation, the hotel even specially prepared a graduation bouquet and a cake. The most pleasant surprise was the customized room cards, engraved with the university's logo – a truly delightful and memorable touch. I'd like to extend a special thanks to Angela from the reservations department, who meticulously inquired about our room preferences and travel arrangements before our arrival; her service was incredibly thoughtful. Overall, the staff at the front desk, room service, and housekeeping were all very enthusiastic and attentive. It was an extraordinary experience!

I had a very pleasant stay at the YOHO Hollywood Roosevelt Hotel. The room was spacious, modern, and very clean, with a nice view. The staff was friendly, professional, and always willing to help. The facilities, like the pool, were well-maintained and made the stay even more enjoyable. The location is a bit quieter and a little further from the busiest tourist areas, but the main attractions are easily accessible by taxi or public transport. For the price, this hotel offers excellent value for money. I would definitely stay here again and recommend it to others.

Booked this hotel nearby for my sister's TF Sports Meet! Everything exceeded our expectations in the best way possible! From check-in, we were already so impressed with the hotel's service. The bed was incredibly comfortable – a real lifesaver for someone like me who struggles with severe insomnia! I was drifting off to sleep within half an hour. Housekeeping was also impeccable, and breakfast was delicious! It was an amazing experience, and this will definitely be our top choice for our next trip to Macau!

I booked the Grand Coloane Resort for my parents in Macau, and it completely showed me a different side of Macau, distinct from the bustling Cotai and Macau Peninsula. This area isn't close to busy commercial districts, but it boasts exclusive panoramic views of Hac Sa Beach in Coloane. Our room had an open-air balcony where we could directly enjoy the beach. The hotel itself features a classic Portuguese resort style, with spacious and grand architecture, lush gardens, and a strong tropical ambiance. While the hotel has been around for a while, the room's cleanliness was just so-so. There was actually a bunch of hair on the bed, making me question the thoroughness of the cleaning and even whether the bedding was changed after the last guest. The hotel's biggest highlight is its unique location. It's right next to Hac Sa Beach, just a few minutes' walk to the sea. Watching the sea in the morning and enjoying a stroll in the evening breeze were both very pleasant. Compared to the hustle and bustle of downtown Macau, this place is less crowded, quiet, and very private, making it ideal for family trips, relaxation, and a slow-paced vacation. The hotel's service was pretty good. There's a shuttle bus to the city, and the facilities are comprehensive and well-equipped, including garden relaxation areas, leisure trails, and sports fields, suitable for adults to relax and children to play. Overall, the Grand Coloane Resort is one of the most suitable hotels in Macau for a relaxing getaway. There are no crowds or commercial noise, just the sea, evening breezes, greenery, and a peaceful living environment. If I'm looking for a pure relaxation trip, despite the distance, I would consider staying here again, but only if the room's cleanliness is guaranteed!

I've always wanted to stay at Hotel Okura, but it's so hard to get a reservation. I finally managed to book a two-night, three-day stay last week, and I was so impressed by the meticulous and thoughtful service. I have to give it a big thumbs up: 1. Before checking in, I emailed the hotel to let them know it was my husband's birthday in June and asked for some birthday decorations. They replied quickly, and to my surprise, they even sent a delicious matcha cake! [Strong] 2. The hotel lobby is open and airy with a simple, understated design. The bamboo garden courtyard is serene and luxurious, creating a wonderful ambiance. The front desk staff are all attractive and friendly. When we checked in, Johnny thoughtfully extended our check-out time to 1 PM. When we checked out, Alsen proactively asked about our stay and even gave us a hotel fridge magnet. The service from both gentlemen was truly exceptional. 3. The guest room layout is well-designed, comfortable, and practical. The Japanese design details are perfectly executed. The tea set is very practical, and there were also candies and fruit, with complimentary beverages. The housekeeping staff did a fantastic job cleaning and thoughtfully organized all my jewelry and cosmetics. It's been years since I've seen such a comprehensive turndown service – water, slippers, and a bathmat were all meticulously placed, and they even provided a sleep spray and paper cranes. Coming back to a tidy room every day after enjoying the Grand Resort Deck was incredibly comforting. 4. I've already decided to bring my mom to Hotel Okura next time, and I hope it will be easier to book then. I do wish the trash can in the bathroom was a bit bigger. All in all, my stay at Hotel Okura was very pleasant and excellent.