Family Hotels in West Java, Indonesia

I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money. My ratings: Executive Suite Design & Location: 2/10 Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently) Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis) Pricing (Value for Money): 5/10 (Overpriced) View & Hotel Location: 5/10 I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.

This is my first time actively wanting to leave a review. I stayed for a two-night, three-day business trip. **Facilities:** Absolutely five-star standard. The hotel's design is unique, featuring two restaurants (Asian and European dining styles, two breakfast options) + 1 club. It boasts a waterfall pool, a three-room gym, a park, a lawn, a stage, and independent succulent and fruit/vegetable greenhouses and planting areas. **Service:** The staff are enthusiastic, and the service is top-notch – truly impeccable. **Location:** Situated on the north side of the city, about a 30-minute drive from Padang Station. You can easily visit Farmhouse Susu and Orchid Forest nearby. **Suggestion:** Provide a first-aid kit for emergencies like scrapes and minor injuries. **Additional suggestions for highlights:** 1. Utilize the fish pond for parent-child feeding activities. 2. Leverage the greenhouses for parent-child succulent planting and fruit/vegetable cultivation activities. 3. During peak season, make use of the lawn stage for live music or starlit lawn movies, accompanied by beer and BBQ. 4. Based on these additions, invest in marketing on Chinese social media platforms like Douyin and Xiaohongshu. Within six months, this place will be fully booked with Chinese guests.

Nice experience to have staycation during lebaean holiday. The facilities are well maintained, all the facilities and programs are dedicated for good quality guest experience. The breakfast is delicious and may variety. The room is comfortable. The pool is also great especially the long one.

It was pretty decent, but because it's new, the service isn't quite up to par yet. I got a room at the very end of the hall, and there was still construction going on, so it was noisy with the workers. Also, the bathroom door in my room was hard to close, so I had to call maintenance and waited 1.5 hours for them to fix the door. There was no offer to move me to another room, so a lot of our time was wasted. Other than that, it was okay. The staff was so-so, not very proactive. The bellboy wouldn't grab our luggage unless we asked. Maybe it's because it's new, hopefully, they can improve.

This was my third time staying at this hotel. It's good to stay in the executive room. Unfortunately, it's hard to say that it's great for the price. The facilities and services are poor for a four-star hotel. But there's no better place to stay than here in cirebon. Breakfast is a local meal. It is not enough for foreigners to eat. There is a swimming pool, but I cannot swim because I cannot wear a swimsuit because it is an Islamic country. So there are no people in the large swimming pool. The staff always smiles and feels kind.

One of the best hotels in Cirebon with excellent facilities. They have a swimming pool, kids playground area, and fitness area. They also have cafe and bar and lounge area with life music performance. The room is really spacy especially the king bed. Thank you for providing such a wonderful services making a good memory for my family.

We had a truly outstanding experience at this hotel, and it exceeded our expectations in every way. From the moment we arrived, the staff were warm, professional, and genuinely eager to help. Check-in was smooth and efficient, and we were made to feel welcome right away. The room was immaculate, spacious, and thoughtfully designed, with a very comfortable bed. Everything was spotlessly clean, and the attention to detail—from the lighting to the amenities—made the stay feel both luxurious and relaxing. The hotel facilities were equally impressive. The common areas were beautifully maintained, and the atmosphere throughout the property was calm and inviting. Breakfast was a highlight: fresh, varied, and delicious, with plenty of options to suit different tastes and dietary. Overall, this hotel delivers exceptional service, comfort, and value. We wouldn’t hesitate to stay here again and would highly recommend it to anyone looking for a high-quality, stress-free experience.

If you need a place just to relax and do nothing, its the best place for you. Cozy Place, no need to use AC, silent and you can feel the nature…. They provide water in a Galon, no need to bring your own.. you can watch Netlix, Youtube, WeTV. The stafs is really nice and helpful.

Nice hotel, friendly staff, good location and value the money.... What a great choice👍 and you'll get welcoming drink and compliment in your room...feels so special

Location is strategic at Jalan Padjajaran Indah V which has plenty of restaurants, coffee shops and lounges along the road. You will never have to travel far to get your coffee (Point Coffee, Starbucks and Tanmu), the famous Ibu Rahayu Soto, Japanese food (Sushi Matsu and Yujo) and evening drinks at the lounges nearby (Barcelona, Bulan Madu Brew, etc). Checking in and out was smooth with friendly staff. Room was large, clean, air conditioning good, water pressure strong and bed was comfortable. The hotel has a swimming pool and gym. Breakfast was good with all local and Western food. Will repeat my stay if I am in Bogor.