5-Star Hotels in Macau, China

We chose the Cotai view room at Studio City for our honeymoon in Macau, and we could see the Eiffel Tower. Studio City has a shuttle bus, which made it very convenient to get directly from the airport to the hotel lobby. The hotel service was incredibly thoughtful. I had emailed them in advance with my requests, and they met all of them: a non-smoking room and a high-floor room with a tower view. The room view was excellent, and we received complimentary fruit and snacks (drinks in the mini-fridge were free, and snacks were replenished daily). Knowing it was our honeymoon, the hotel decorated the room beforehand and even surprised us with roses and a chocolate cake – it felt very special. The Eiffel Tower view was even more spectacular at night. Our view room offered a panoramic vista of Cotai's bustling cityscape, and we could even spot the Londoner's Big Ben. We also tried Studio City's Golden Reel Ferris wheel, and the night view from there was fantastic. The hotel's amenities are comprehensive. The Don Quijote on the first floor was very convenient for shopping; you could find a wide variety of Japanese bentos and snacks there, and we went almost every day. The hotel breakfast had a good variety and was generally quite nice, plus there were many other dining options available, which was very convenient. Overall, it was a very satisfying stay!

An absolutely outstanding hotel experience. If you are visiting Macau, staying in Taipa is essential, and this property elevates that experience to another level. The uninterrupted panoramic views were truly breathtaking, creating a sense of luxury and serenity throughout our stay. The room featured state-of-the-art technology, far exceeding the standards of most hotels, and every detail felt thoughtfully designed. Without question, this has been one of the most impressive and memorable hotel stays I have ever experienced.

Check-in took way too long. When I booked, Trip.com showed that Grand Lisboa Palace offers 3 PM check-in. We arrived at the hotel at 2:40 PM, planning to shower and rest a bit before heading out in the evening. However, we were told our room wasn't ready and we'd have to wait an hour and a half. So, we walked around the mall and garden. At 4:30 PM, we checked again, and they said it still wasn't ready, another 30 minutes. We were getting sleepy from all the walking, and finally checked in at 5:30 PM. That's a solid two and a half hour delay. After complaining online, Grand Lisboa Palace only offered a small fruit platter as an apology, and nothing else. As for the hardware, I found the bed a bit too soft, which gave me a backache. The soundproofing in the room was mediocre; I could clearly hear people talking in the hallway. The shower gel and shampoo in the bathroom were bolted down, as if they were afraid guests would take them. Service-wise, it wasn't bad, but it wasn't amazing either – just average.

This truly lives up to the standard of a five-star international hotel! Although it's an older hotel, it's very well-maintained. The floral arrangements in all the halls are beautiful and fresh, a real pleasure to behold! The front desk and housekeeping staff were incredibly helpful. The breakfast, in particular, was outstanding, and the dining environment was excellent – no need to bother looking for local specialty meals outside. The location is super convenient for getting to all the casinos or for using the subway. Compared to other big hotels in 'city name', we will definitely choose this hotel again next time we visit Macau!

Stayed at the nearby W Hotel during the Qingming Festival to watch the World Cup. The price was quite high, but it's only a few minutes' walk from the Galaxy Arena. It's just one light rail stop from Hengqin Port. Honestly, the hotel lobby is quite small and hard to find, and the rooms are pretty standard. However, the service was decent; check-in and luggage storage were quick. The restaurant staff were also very friendly, and breakfast had a wide variety of options. From the Cotai room, you can see The Parisian, and the night view is lovely. There's also an airport shuttle bus stop just a two-minute walk downstairs, which is very convenient.

We came from the Wanzai Ferry Terminal, and it was about a seven or eight-minute walk from the ferry to the hotel, which was quite convenient. The hotel is a bit older, but the environment, cleanliness, and service are all up to par. There's a bus stop right outside, making it easy to get to Taipa and the Gongbei Port. What I loved most was strolling through the charming backstreets and alleys from the hotel to the Ruins of St. Paul's. It felt so authentic, full of local life, and there were tons of unique specialty foods and snacks. This trip to Macau, these local experiences were truly what impressed me the most.

This hotel delivered a full 5-star experience, and I couldn't be happier! It's super convenient to get to – we just hopped in a taxi from the ferry terminal straight to the hotel. And for our return trip to Hong Kong, there's a direct shuttle service to Tsim Sha Tsui right from the hotel lobby (the 'HK-Macau Express'), which was a great way to experience the Hong Kong-Zhuhai-Macau Bridge. The hotel is connected to The Londoner and The Parisian, so you could literally spend an entire day exploring and still not see everything. The service was excellent, and the room was incredibly spacious. With two queen-sized beds, it could easily accommodate four people. Definitely much better value for money than the 'pigeon-hole' hotels you find in Hong Kong!

Let's start with the pros, then the cons. **Pros:** The view from the window is incredibly clear, making the city views very pleasant. The bathroom has a rain shower. Both the bathroom and bedding were spotlessly clean, and the quality of the toiletries provided was excellent. The hotel itself is relatively new. Both the front desk and housekeeping staff were very friendly and helpful. The bedside outlets are compatible with mainland China plugs, so no adapter is needed, and the room even provides a 3-in-1 charging cable. **Location:** The location is excellent, situated close to the old and new Grand Lisboa and Wynn (the original Wynn, not Wynn Palace). However, because the roads are wide, even though everything is on the same roundabout, it still takes about ten minutes to walk across a few streets. Families with elderly members might want to keep this in mind. If you're looking for easy access to food, it's probably better to book a hotel near Senado Square; there are several good options there. If you're not planning on hitting the casinos, a city view room offers great views of these iconic buildings. Also, just across the road is a large bus hub (as shown in the picture), which is a huge plus as you can basically get anywhere in Macau from there. The hotel offers shuttle buses to other hotels and major border gates, and taxis are easy to find. Personally, I think staying in the old district is more convenient than Taipa for city walks; within 1-4 km, you can explore many historical sites, small shops, and local eateries. Macau is small, so taxis are convenient everywhere. The starting fare is MOP 25, and from Qingmao Port to here, it was MOP 76. **Floors:** The front desk is on the basement level (B1), so there's a distinction between the 'Hotel Lobby' (L floor) and the 'Entrance Lobby' (G floor). Taxis and food deliveries drop off at the Entrance Lobby (G floor). **Price:** For reference, I stayed in April on a weekday, in a city view fountain room, and it cost between RMB 600-700 including tax. **Cons:** The room didn't have a 'do not disturb' sign or light. When I smelled smoke, both the front desk and housekeeping phones went unanswered. The wardrobe doors were covered in grease stains and fingerprints from previous guests; housekeeping might only do basic cleaning and overlooked these 'public' areas of the cabinet. The soundproofing is indeed very poor. If anyone walks by in the corridor or talks at a normal volume, it sounds very loud in the room. When housekeeping cleans the rooms upstairs or on either side, and their mops hit the walls, it causes serious disturbance in the room (as shown in the video recording), making it feel like the walls are hollow. Ironically, the glass windows are well soundproofed; despite the busy roundabout downstairs with constant traffic, I couldn't hear any outside noise. A major negative point is that the hotel doesn't manage its non-smoking policy effectively. The elevators smelled like a KTV lounge, and the corridors had a pervasive smoky carpet smell. Passing by one room, three men walked out, and the smell of smoke from inside was nauseating. The 11th floor is supposed to be non-smoking, but I frequently smelled smoke in the corridor, and once, the smoke smell from the corridor directly entered my room. I opened my door to complain to the staff but noticed that even though staff members were present, they seemed to ignore the situation. Later, I complained to the duty manager in the lobby, who was also quite helpless, stating it was an issue of guest etiquette, and they could only check for smoke smell upon checkout and fine the departed guests if found. This doesn't solve the problem at all, leaving non-smoking, rule-abiding guests like us as the victims. When I went to the front desk for an inquiry, I saw a male staff member there who was very perfunctory when another guest approached with a question, not even looking up, which was very rude, almost like a roadside shop assistant dealing with someone asking for directions. Overall, despite claiming to be a five-star hotel, the management seems quite disorganized.

The location is excellent. From the airport, you can take the rail transit directly to Ludan West Road, then go around the conference center behind it, and the hotel is less than 500 meters away. At the hotel entrance, there's someone to guide you to the elevator up to the 6th-floor check-in lobby where you'll wait to get your room. Alternatively, you can take the Galaxy shuttle from the airport to the Crystal Lobby, then transfer to the Andaz hotel shuttle, or walk, though that's a bit of an effort even though it's not far, passing Galaxy Hotel and Marriott on the way to Andaz. The hotel's cleanliness is good, the facilities are new, and the environment is luxurious. Service is up to standard, the only minor issue was waiting about an hour for the room. They offer free baby stroller rental with a deposit of 2500 AUD.

I absolutely loved staying at Broadway Macau! It is one of the best hotels on the Cotai Strip in Macau. I would love to go back again with me and my whole family. My kid had so much fun playing at the Galaxy Kids Hotel. The room had a free bathtub, a beautiful window, and snacks for us. We also enjoyed the free breakfast, which was delicious and definitely worth it. The hotel has so many amazing facilities, including an outdoor swimming pool, a gym, and parking. Everything felt very luxurious and 5-star. The staff at Broadway Macau were wonderful, from the receptionists to all the attendants, everyone was very kind and made us feel so welcome. Staying at Broadway Macau really made our trip special. Thank you, Broadway Macau, you are a true gem! I can’t wait to come back with me and my whole family.