5-Star Hotels in Macau, China

I had such a wonderful stay at Studio City Macau and it became one of the most memorable parts of my trip. I was so happy and touched that the hotel prepared a room with an Eiffel Tower view exactly as I requested. They also surprised us with a birthday cake and beautiful balloon decorations because I mentioned that I would be celebrating an early birthday with my mother. It made the experience feel extra special and thoughtful. The room was very clean, comfortable, and relaxing. The bed was incredibly cozy, and I loved that the air conditioning could be adjusted easily to the perfect temperature. The bathroom amenities were excellent quality, and the minibar was refilled daily. The staff were also very kind and helpful throughout our stay. When I asked about where to find good egg tarts inside the building, the staff gave great recommendations and directions. One small downside was that the hotel shuttle bus stop was quite far from the main lobby — around a 300-meter walk toward the back of the building. However, everything else about the stay was amazing, so it still felt like a perfect and relaxing getaway. I would definitely love to stay here again in the future.

Genuinely, I stayed at quite a number of hotels in Macau but this one was my favorite 🤩, the location is perfect, taxis pass by almost every 10 mins, they have a free shuttle bus, the pool area is beautiful, the gym is 24/7, the rooms are clean and beautiful, the service was good but only for some staff members, some staff members seemed a bit arrogant, I remember I called in to ask for some medicine, I know the hotel doesn’t have medicine but little help would have mattered such as helping the guest purchase and I can Pay for the extra help but the only thing they told me was to go to the pharmacy and I didn’t have strength to even walk, I felt like I was going to faint and I didn’t know anyone within Macau, it was only one of the staff members, that over heard my conversation with the other staff and offered me some medicine and even gave me water and kept checking up on me, I really appreciated that so much because I don’t know how I would have left the place without his help, I wish i remembered his name but the medicine was from Philippines so I assume he is from the Philippines. Away from that I remember Charles too, who also had good customer service, overall the hotel is good but other staff members need to pay more attention to service.

The room was incredibly spacious and spotless, and the garden view room was a definite highlight! The service staff were all very polite, and the breakfast buffet offered a fantastic variety of dishes, with a great dining atmosphere to boot. It's also super photogenic! The location is really convenient, close to all the attractions, and the hotel even provides complimentary shuttle service. I'll definitely choose Shangpu Hotel again for my next trip!

This was my first stay at the Grand Hyatt Macau, even though I've visited Macau many times. I initially thought getting around would be inconvenient, but after Ms. Lu at the front desk gave me a detailed explanation, I realized it's actually quite convenient. The best part of my stay was the warm and thoughtful service from Ms. Lu. She contacted me the day before check-in, upgraded me to a suite on the day of arrival, and even extended my check-out time because our flight was late the next evening. I'm truly grateful for her help. On the other hand, the breakfast was a complete disappointment. I've stayed at Grand Hyatt hotels in other countries and cities, and the breakfast variety here was far too limited. The desserts and fruits were very ordinary, and don't even get me started on the hot food section – nothing was hot, even right after it was brought out. All in all, the breakfast was terrible, the worst among hotels of the same caliber in Macau.

First off, the room was absolutely massive! In Macau, where space is a premium, the W really isn't shy about giving you room to breathe. We could spread out our suitcases without them getting in the way, and there was a separate lounge area with a super comfy beanbag chair. The bathroom had dual sinks, and the shower was incredibly spacious too. But what really blew me away was the night view from the window! We were on a higher floor, right opposite the bustling Taipa district. When the lights came on at night, it was like the whole city transformed into a dazzling galaxy – the '8' Ferris wheel at Studio City, the Parisian Eiffel Tower... it was all there. Turning off the room lights and sitting by the window, watching the trails of car lights, felt truly magical and made for some amazing photos! And I have to rave about the breakfast! I honestly didn't have high expectations for hotel breakfast, but I was completely won over by the seafood congee. The congee base was incredibly smooth, and they were incredibly generous with the fresh prawns and scallops – I had three bowls! There was also freshly made wonton noodles with perfectly springy bamboo noodles. They even had Portuguese egg tarts and Serradura (sawdust pudding), so breakfast felt as satisfying as an afternoon tea.

Overall, I was very satisfied with the room. Compared to the trendy, 'influencer-style' hotels popular these days, I much prefer the vintage charm of this established hotel. The facilities aren't brand new, but they are impeccably maintained and spotlessly clean, showing a meticulousness typical of older establishments. The location is also excellent, with most attractions within walking distance, which is incredibly convenient. The only minor disappointment was that even though there were vacant sea-view rooms, we weren't offered an upgrade. We specifically chose to visit on a weekday when the occupancy rate wasn't high, so this was a bit of a shame.

Stayed at this hotel 12 years ago, and decided to revisit. I'm impressed by how well the rooms have been renovated and maintained; it's still a great choice. The location is also very convenient, just a short walk to Rua da Cunha. Plus, there's a Haidilao hotpot on the first floor, and the third floor has a good selection of brands, including Pop Mart, which even carries items that are sold out in mainland China.

Facilities: The facilities are excellent, with a bathtub and a small fridge. Soaking in the tub after walking 20,000 steps a day was incredibly relaxing, and you could even watch TV (though the TV programs seemed to repeat; I watched the same news two days in a row). It was a sea-view room, directly facing the Macau Tower, perfect for photos. There's also an infinity pool on the 2nd floor, open at 8 AM. It's great for swimming, taking pictures, and checking in. Just remember to bring your room key card for registration. There are changing rooms and showers, and they provide slippers. The lighting in the morning is fantastic for photos. Environment: The hotel is located inside a mall. There's a slope to get in, but you can avoid it by taking another route: from MGM, there's an underpass that leads directly to the hotel lobby (L floor). If you enter from the slope side, you'll be on the G floor, and you'll need to go down one escalator to check in. The location is close to MGM and Wynn, so you can easily use MGM's shuttle bus. I never needed to use the hotel's shuttle. Service: The front desk staff was very thorough and attentive. A MOP 1000 deposit is required. I had seen on Xiaohongshu (a social media platform) that some people had deductions from their deposit, so I asked the front desk what was chargeable. The deposit refund was quite fast; I checked out at 11 AM and had already received it by the time I wrote this review. The hotel also provides a set of discount coupons. I think they'd be quite a good deal for family trips (or at least for two people), but I was traveling solo so I didn't use them. Both the G-floor exit (next to Pop Mart, where food deliveries are also picked up) and the L-floor exit have staff guiding guests and helping to call taxis. However, I didn't think it was necessary, haha. I took the elevator directly to B2, followed the signs, and asked for directions to MGM (thanks to Xiaohongshu tips) to catch MGM's shuttle bus to the airport. It cost 0 MOP, and the bus ride was about 20 minutes, with two stops at border crossings – very convenient.

This stay was truly excellent; you can tell the hotel puts a lot of effort into its operations. We stayed at another hotel nearby the day before, where everything in the minibar cost extra. In contrast, the Andaz minibar is complimentary, and they even provide souvenirs and high-quality slippers that are worth keeping. It's incredibly convenient for families planning to visit the water park! The Grand Resort Deck is highly recommended. Although it's not directly within the hotel and getting there can be a bit tricky, it's absolutely worth it. The hotel offers a shuttle, but following the staff's suggestion of crossing the road and taking a side elevator from the JW hotel is actually more convenient and quicker. The Grand Resort Deck is huge; you can spend a long time on the sky surfing, and the lazy river, which is 575 meters long, is also fantastic. Both have very clean water and are highly recommended! For those who enjoy thrills, there's also a slide with three difficulty levels to try! The park closes at 8 PM. On our first day, we checked in too late, and when my child went, due to the park's large size, finding the sky surfing took some time as it was quite far. So, we couldn't play to our heart's content before closing time. We initially thought about paying to play again the next day, but it seems it's not open to the public. After discussing it with the hotel front desk staff, they informed us that we could re-enter and play even after checking out by showing our stay record. This is a huge plus! It's so friendly for guests who check in late. On our first day, despite being super tired and short on time, we rushed to get there, wondering what to do since the park opened at 11 AM the next day and we had to check out. So, I feel the hotel's management is very considerate and guest-friendly, not charging for everything and truly thinking about their guests! Thank you! This will definitely be our top choice for hotels when we come to Macau again!

I absolutely loved staying at Broadway Macau! It is one of the best hotels on the Cotai Strip in Macau. I would love to go back again with me and my whole family. My kid had so much fun playing at the Galaxy Kids Hotel. The room had a free bathtub, a beautiful window, and snacks for us. We also enjoyed the free breakfast, which was delicious and definitely worth it. The hotel has so many amazing facilities, including an outdoor swimming pool, a gym, and parking. Everything felt very luxurious and 5-star. The staff at Broadway Macau were wonderful, from the receptionists to all the attendants, everyone was very kind and made us feel so welcome. Staying at Broadway Macau really made our trip special. Thank you, Broadway Macau, you are a true gem! I can’t wait to come back with me and my whole family.