5 Stars Hotels in Sousse, Tunisia

We have been there for the weekend with colleagues, Since there were numerous, the reception manager and our office manager carried out the administrative procedures in advance, which meant that check-in was super fast and with a smile. the room was spacious, superb view of the sea, and well equipped. We then organized our team building on the hotel beach, which was well maintained. then we went to the restaurant for dinner, a slight wait to get in and then we helped ourselves to a fairly varied buffet of meats but there was no fish or seafood (unless that I missed the stand). the service was correct I had to ask for wine to accompany and I was quickly served. the bedding was comfortable with a choice of pillows, you have to think about turning on the air conditioner before sleeping because the temperature rises quickly early in the morning and the sun is quite strong. the breakfast was correct, what I appreciated was that there was real cheese and butter, on the other hand I would have liked to see bacon and cold cuts and nutella. the pools were large and clean, a slight wait for towels. a pleasant experience overall that I will surely repeat with my family.

The hotel is close to the train station and the old town, with convenient transportation. Staff service is good. The room is spacious, but the facilities are average, which is significantly different from the five-star standard. The room facilities are four-star at most. The water is not smooth, the towels are old, and the sound insulation is not very good. But the price is cheap.

Unfortunately, I did not enjoy my stay at The Russelior. I arrived at the hotel in the very early hours of the morning. I am not sure whether it was due to the language barrier but, despite reiterating and confirming back and forth that our pizza order, they still managed to get it wrong. We ordered a chicken pizza, but they sent us tuna pizza. As you can imagine, after travelling for several hours, this was not a good start to our stay at the hotel. And in spite of their error, we still had to foot the bill. Unfortunately, I did not enjoy any of the food that was served at Le Cristal. I found that the food, regardless of what time I went to eat, was bland and cold (or lukewarm, at best). In particular, I noticed that the rice dishes were always undercooked. If you stay at this hotel, you will go hungry. Le Cristal has a very limited range of drinks - just beer, coke, fanta and water, which is not included in the full board package. I was also taken aback to learn that they charge 8DT for a bottle of water at the restaurant, when you can purchase a bottle of water for 1DT at the local supermarket down the road. Furthermore, on one occasion I tried to eat at Bonzi but was rudely shooed out. I noticed that the restaurant had sat a table and was being served, so I assumed that it was open to all. I walked into the restaurant, and after a confused exchange due to the language barrier, the waiter muttered something that made the guests at the table laugh and ushered me out of the restaurant without explanation. The staff member that he directed me to failed to explain why I was not allowed to eat there, which made me feel alienated. I will acknowledge that when I spoke to someone at the front desk, they explained to me the times when the restaurant is open a la carte to all. I do not have an issue with the restaurant limiting access to elderly and disabled guests. However, for a hotel that claims to be 5 star, I am surprised by the lack of signage on the door or even on the website for that matter. Aesthetically speaking, I think that the hotel is quite outdated. I was comfortable in my room however, our toilet seat was not attached to the hinges so I could not use it comfortably without it sliding off onto the floor. In addition to this, I found ants crawling on the floor by my bed, to which the cleaning staff merely sprayed an insecticide and pushed the rug back on top of the affected area. To summarise, I would not recommend this hotel. I had high expectations for The Russelior and ultimately, my expectations were not met.

Wonderful from start to finish! I could not recommend this hotel more. For me, it was the hotel team. The hotel community went out of their way to connect with others and genuinely seemed to care. They showed pride in customer service and expressed that they take their five-star reputation seriously. The room standard was amazing. Due to rooms being fully booked over Christmas, I needed to switch hotels for the main Christmas days. I switched to the biggest and supposedly most “ luxury “ hotel in Sousse. Honestly, the switch was not worthwhile. I realized just how exceptional the quality is at the Iberostar Selection Kantaoui Bay. The housekeeping team visited daily providing toiletries, clean bathrobes and nice extras ( such as sweets and chocolates) to the room. Their friendly faces with their cheerful banter were a pleasure to embrace each day. The food quality was great! I do not consume meat or dairy but that didn’t make a difference, there truly is something for everyone. The fresh food selection was incredible and certainly unbeatable to those I had tried elsewhere in Sousse and Tunis. The cooks shared helpful recommendations and I tried a range of fresh local flavours. This hotel was comfortable, with a cheerful friendly team and positioned with an exceptional view of a gorgeous quiet beach. I would happily stay again, and I highly recommend the Iberostar Selection Kantaoui Bay. I would like to extend a huge thank you to the remarkable team.

Sincerely, the charges are high. My friend booked the wrong room for one day. We stayed together for one night and charged 150 local currency. Equivalent to 600 RMB

We have just returned from a 7 night family holiday at the Alhambra Thalasso Hotel in Tunisia. What was meant to be a 5* hotel, is actually like a 2*. Upon arrival, we were greeted by Ibrahim (assistant manager) and he explained about the timings of breakfast, lunch and dinner and told us he hopes we have a relaxing holiday. As we entered our room- Room 1051, the smell of damp overtook us and the walls were covered in moths as a result. There were also cob webs near one of the lampshades. We later discovered the damp smell was in fact coming from the A/C in the room. The mini fridge was extremely dirty and broken. We went back to reception and requested a room change. Ibrahim (assistant manager) showed us to our new room (Room 2054) and was quite abrupt as if to say we should of stayed with that musty room. He doesn't realise how much money was spent for this holiday. The fridge was quite warm at the highest setting, but much cleaner then the 1st room. No drinks or soft drinks included. Evening entertainment from the animation team was good. They seemed to have about 10 chart songs, which I discovered was their only music going as they played the same exact music by the pool in the daytime and the same exact songs at night. This happened for the entire time we were there. In the morning on the 2nd day, we went to use the gym, but left disappointed to find the treadmill and bike not working. The seat for the weight's machine was broken. No one was in the gym and should of had a ''broken gym'' sign on. The food in the buffet was plentiful, but nothing looked edible. The signs were all written in French and I soon discovered that Allergy info and the availability for non-dairy users were non-existent at this hotel. I saw they had dairy milk, but myself who can't have dairy (lactose intolerance). Luckily, I had brought my own instant coffee with oat milk from the UK. They had a chef on the fresh egg stations and a chef doing fresh crepes and doughnuts. The chefs all look so miserable as if they were being forced to be there. You could just tell that they probably weren't getting paid enough. I ended up eating an omelette every day for breakfast, along with 1 small doughnut with sugar and honey. My son came down with food poisoning on Day 2 and I had to go to reception to request to see a doctor on Day 3, as my son was getting dehydrated and wasn't able to keep anything down). The reception rang the doctor (as there wasn't a doctor on site). Ibrahim then suggested it was the ''climate, weather, beach or pool'' that must of got my son ill, not the food in the hotel. The doctor came and examined my son and said it was a viral stomach bug/food poisoning that he must of caught from the hotel. The doctor said someone preparing the food must of gone to the toilet, not washed their hands then prepared the food. We even watched the chefs at the BBQ station, taking raw chicken with the same tongs that were holding cooked chicken. This

The hotel is only 40 minutes from the airport so a nice quick transfer. Upon arrival we were given a cool drink and advised to get some lunch as our room was not ready yet. When we returned our room was ready, still 2 hours earlier than the normal check in time which was great. Our room was very spacious and simple with a large balcony. The comments regarding the leaking showers are correct but this could temporarily be fixed by extra towels being provided. It would also be nice for nicer amenities to be provided considering this is a 5* hotel. There was only basic hand soap and a multi purpose dispenser in the shower. There was plenty of variety in the buffet restaurant including hot and cold food as well as some ‘British’ food if preferred. The food at the a la carte restaurants is nice but only marginally better than the buffet restaurant. There is good variety of foods at the pool bar if you prefer not to go to the main restaurant for lunch. The pool areas are brilliant and are sectioned off so well that you forget you are at a large hotel. We had no issue getting a sun lounger even on the days we arrived at 11am. The sun loungers are the comfiest I have ever sat on. The beach is very clean and has security. There are people selling camel rides, scarves etc but they leave you alone if you say no. There is also an area of the beach that the public cannot access if you do not wish to be bothered by this. The evening entertainment is good and varied. We really enjoyed the beach party and Bavarian night. There is also a lovely older gentleman playing piano in the atrium every evening. The staff throughout the hotel are very friendly and always say hello. Everything is kept very clean and well maintained with glasses being collected regularly. We regularly saw staff fixing things such as pool lights and gardeners maintaining the area. There are also plenty of recycling bins which were emptied regularly. A taxi to the nearby marina (5 minutes away) and restaurants is only 5-10 TND (£1.25-£2.50) or can be walked in 25-40 minutes. The walk is safe during daylight hours. I recommend Carthage Land theme park which offers tickets for around £12.50 and the nearby restaurant Beer Garden Brasserie. Improvements The issue with the showers needs to be sorted and as a temporary measure all rooms should be given extra towels as standard. Nicer amenities in the bathroom. Tips Take cash of any currency. This can then be exchanged into dinar at the airport or hotel. The nearest cash point is a 40 minute walk away. Do not drink the tap water or ice.

Very good hotel, reasonable SPA price, 20% discount for hotel guests, special technicians are in place to abide by the law, Ctrip also offers a buffet dinner and breakfast for low room rates, which is really a pleasant surprise! There is also a karaoke PARTY in the hotel lobby at night. In short, this is a perfect accommodation experience!

The hotel is a very clean , very pleasant staff , the staff is very friendly , the staff is very friendly , the staff is very friendly , the staff is very friendly , the staff is very friendly , the staff is very friendly , the staff is very friendly , the staff is very friendly , the staff is very friendly , the staff is very friendly , the staff is very friendly , the staff is very friendly , the staff is very friendly , the staff is very friendly , the staff is very friendly , the staff is very friendly , the staff is very friend Because sincerely you will be very welcome , despite the various negative comments I have been able to read on this site I think you need to go to report the real , personally we go 3 /4 times per year is we are at every time surprised pleasant .

We have been there for the weekend with colleagues, Since there were numerous, the reception manager and our office manager carried out the administrative procedures in advance, which meant that check-in was super fast and with a smile. the room was spacious, superb view of the sea, and well equipped. We then organized our team building on the hotel beach, which was well maintained. then we went to the restaurant for dinner, a slight wait to get in and then we helped ourselves to a fairly varied buffet of meats but there was no fish or seafood (unless that I missed the stand). the service was correct I had to ask for wine to accompany and I was quickly served. the bedding was comfortable with a choice of pillows, you have to think about turning on the air conditioner before sleeping because the temperature rises quickly early in the morning and the sun is quite strong. the breakfast was correct, what I appreciated was that there was real cheese and butter, on the other hand I would have liked to see bacon and cold cuts and nutella. the pools were large and clean, a slight wait for towels. a pleasant experience overall that I will surely repeat with my family.

The hotel is close to the train station and the old town, with convenient transportation. Staff service is good. The room is spacious, but the facilities are average, which is significantly different from the five-star standard. The room facilities are four-star at most. The water is not smooth, the towels are old, and the sound insulation is not very good. But the price is cheap.

As a five-star hotel, this price is really beautiful. The dissatisfaction is that the two single-bed rooms are not big beds but two small beds. This is suitable for families and for one person. It is not right, asking for a big bed to be pushed off, the pool gym service is not good, no need for bath towels, the room is generally good, compare the price of the surrounding five-star hotel is the best

We have been there for the weekend with colleagues, Since there were numerous, the reception manager and our office manager carried out the administrative procedures in advance, which meant that check-in was super fast and with a smile. the room was spacious, superb view of the sea, and well equipped. We then organized our team building on the hotel beach, which was well maintained. then we went to the restaurant for dinner, a slight wait to get in and then we helped ourselves to a fairly varied buffet of meats but there was no fish or seafood (unless that I missed the stand). the service was correct I had to ask for wine to accompany and I was quickly served. the bedding was comfortable with a choice of pillows, you have to think about turning on the air conditioner before sleeping because the temperature rises quickly early in the morning and the sun is quite strong. the breakfast was correct, what I appreciated was that there was real cheese and butter, on the other hand I would have liked to see bacon and cold cuts and nutella. the pools were large and clean, a slight wait for towels. a pleasant experience overall that I will surely repeat with my family.

The hotel is close to the train station and the old town, with convenient transportation. Staff service is good. The room is spacious, but the facilities are average, which is significantly different from the five-star standard. The room facilities are four-star at most. The water is not smooth, the towels are old, and the sound insulation is not very good. But the price is cheap.

As a five-star hotel, this price is really beautiful. The dissatisfaction is that the two single-bed rooms are not big beds but two small beds. This is suitable for families and for one person. It is not right, asking for a big bed to be pushed off, the pool gym service is not good, no need for bath towels, the room is generally good, compare the price of the surrounding five-star hotel is the best

Unfortunately, I did not enjoy my stay at The Russelior. I arrived at the hotel in the very early hours of the morning. I am not sure whether it was due to the language barrier but, despite reiterating and confirming back and forth that our pizza order, they still managed to get it wrong. We ordered a chicken pizza, but they sent us tuna pizza. As you can imagine, after travelling for several hours, this was not a good start to our stay at the hotel. And in spite of their error, we still had to foot the bill. Unfortunately, I did not enjoy any of the food that was served at Le Cristal. I found that the food, regardless of what time I went to eat, was bland and cold (or lukewarm, at best). In particular, I noticed that the rice dishes were always undercooked. If you stay at this hotel, you will go hungry. Le Cristal has a very limited range of drinks - just beer, coke, fanta and water, which is not included in the full board package. I was also taken aback to learn that they charge 8DT for a bottle of water at the restaurant, when you can purchase a bottle of water for 1DT at the local supermarket down the road. Furthermore, on one occasion I tried to eat at Bonzi but was rudely shooed out. I noticed that the restaurant had sat a table and was being served, so I assumed that it was open to all. I walked into the restaurant, and after a confused exchange due to the language barrier, the waiter muttered something that made the guests at the table laugh and ushered me out of the restaurant without explanation. The staff member that he directed me to failed to explain why I was not allowed to eat there, which made me feel alienated. I will acknowledge that when I spoke to someone at the front desk, they explained to me the times when the restaurant is open a la carte to all. I do not have an issue with the restaurant limiting access to elderly and disabled guests. However, for a hotel that claims to be 5 star, I am surprised by the lack of signage on the door or even on the website for that matter. Aesthetically speaking, I think that the hotel is quite outdated. I was comfortable in my room however, our toilet seat was not attached to the hinges so I could not use it comfortably without it sliding off onto the floor. In addition to this, I found ants crawling on the floor by my bed, to which the cleaning staff merely sprayed an insecticide and pushed the rug back on top of the affected area. To summarise, I would not recommend this hotel. I had high expectations for The Russelior and ultimately, my expectations were not met.

Sincerely, the charges are high. My friend booked the wrong room for one day. We stayed together for one night and charged 150 local currency. Equivalent to 600 RMB

We have just returned from a 7 night family holiday at the Alhambra Thalasso Hotel in Tunisia. What was meant to be a 5* hotel, is actually like a 2*. Upon arrival, we were greeted by Ibrahim (assistant manager) and he explained about the timings of breakfast, lunch and dinner and told us he hopes we have a relaxing holiday. As we entered our room- Room 1051, the smell of damp overtook us and the walls were covered in moths as a result. There were also cob webs near one of the lampshades. We later discovered the damp smell was in fact coming from the A/C in the room. The mini fridge was extremely dirty and broken. We went back to reception and requested a room change. Ibrahim (assistant manager) showed us to our new room (Room 2054) and was quite abrupt as if to say we should of stayed with that musty room. He doesn't realise how much money was spent for this holiday. The fridge was quite warm at the highest setting, but much cleaner then the 1st room. No drinks or soft drinks included. Evening entertainment from the animation team was good. They seemed to have about 10 chart songs, which I discovered was their only music going as they played the same exact music by the pool in the daytime and the same exact songs at night. This happened for the entire time we were there. In the morning on the 2nd day, we went to use the gym, but left disappointed to find the treadmill and bike not working. The seat for the weight's machine was broken. No one was in the gym and should of had a ''broken gym'' sign on. The food in the buffet was plentiful, but nothing looked edible. The signs were all written in French and I soon discovered that Allergy info and the availability for non-dairy users were non-existent at this hotel. I saw they had dairy milk, but myself who can't have dairy (lactose intolerance). Luckily, I had brought my own instant coffee with oat milk from the UK. They had a chef on the fresh egg stations and a chef doing fresh crepes and doughnuts. The chefs all look so miserable as if they were being forced to be there. You could just tell that they probably weren't getting paid enough. I ended up eating an omelette every day for breakfast, along with 1 small doughnut with sugar and honey. My son came down with food poisoning on Day 2 and I had to go to reception to request to see a doctor on Day 3, as my son was getting dehydrated and wasn't able to keep anything down). The reception rang the doctor (as there wasn't a doctor on site). Ibrahim then suggested it was the ''climate, weather, beach or pool'' that must of got my son ill, not the food in the hotel. The doctor came and examined my son and said it was a viral stomach bug/food poisoning that he must of caught from the hotel. The doctor said someone preparing the food must of gone to the toilet, not washed their hands then prepared the food. We even watched the chefs at the BBQ station, taking raw chicken with the same tongs that were holding cooked chicken. This

The hotel environment is first-class and the sea view room price is very favorable. It is recommended to stay. The only unpleasant thing is that when checking in, the receptionist insists that you send him a confirmation email for the reservation. This is very strange. No hotel has such a requirement, and giving him a screenshot of the reservation is not enough.

The hotel is only 40 minutes from the airport so a nice quick transfer. Upon arrival we were given a cool drink and advised to get some lunch as our room was not ready yet. When we returned our room was ready, still 2 hours earlier than the normal check in time which was great. Our room was very spacious and simple with a large balcony. The comments regarding the leaking showers are correct but this could temporarily be fixed by extra towels being provided. It would also be nice for nicer amenities to be provided considering this is a 5* hotel. There was only basic hand soap and a multi purpose dispenser in the shower. There was plenty of variety in the buffet restaurant including hot and cold food as well as some ‘British’ food if preferred. The food at the a la carte restaurants is nice but only marginally better than the buffet restaurant. There is good variety of foods at the pool bar if you prefer not to go to the main restaurant for lunch. The pool areas are brilliant and are sectioned off so well that you forget you are at a large hotel. We had no issue getting a sun lounger even on the days we arrived at 11am. The sun loungers are the comfiest I have ever sat on. The beach is very clean and has security. There are people selling camel rides, scarves etc but they leave you alone if you say no. There is also an area of the beach that the public cannot access if you do not wish to be bothered by this. The evening entertainment is good and varied. We really enjoyed the beach party and Bavarian night. There is also a lovely older gentleman playing piano in the atrium every evening. The staff throughout the hotel are very friendly and always say hello. Everything is kept very clean and well maintained with glasses being collected regularly. We regularly saw staff fixing things such as pool lights and gardeners maintaining the area. There are also plenty of recycling bins which were emptied regularly. A taxi to the nearby marina (5 minutes away) and restaurants is only 5-10 TND (£1.25-£2.50) or can be walked in 25-40 minutes. The walk is safe during daylight hours. I recommend Carthage Land theme park which offers tickets for around £12.50 and the nearby restaurant Beer Garden Brasserie. Improvements The issue with the showers needs to be sorted and as a temporary measure all rooms should be given extra towels as standard. Nicer amenities in the bathroom. Tips Take cash of any currency. This can then be exchanged into dinar at the airport or hotel. The nearest cash point is a 40 minute walk away. Do not drink the tap water or ice.

good service, the rooms do not have a shower for people who have trouble getting into a very difficult bath, for a 5 star no kettle in the rooms too bad for the restoration a bit tight forever a 5 star. very friendly and attentive staff. the towels are a bit old and frayed and it's hard to change them. But I would gladly go back.

I’d love to recommend this hotel - especially for families with small kids. We stayed only for a week, but had a great time. The staff is amazing, helpful and very nice. Special thanks goes to the waiter Anis (? Hope I didn’t misspel your name ;)), to the life guard who took a great care of us by the pool and especially all the animators who made the stay amazing! Loved our stay. To be honest thinking about going back there next week ;))

Hasdrubal Thalassa & Spa Yasmine Hammamet indeed is one of the best hotels in Hammamet. We were greeted with lovely flowers and refreshing lemonade on arrival. The staff here is literally the best! Our suite was huge, me and my friend had separate bedrooms with a private balcony and even private bathrooms and toilets and we shared a gorgeous living room with another terrace with a lovely view to the Mediterannean. The food here was delicious, we loved the iftar experience at one of their restaurants. But the best part was the SPA experience. We had the best massages and procedures here. We took their signature procedure and it was totally worth it! Can't recommend it enough!