Posted on Jun 24, 2024
Guest User
Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
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Price per night from:MXN$2,250
Posted on Jul 29, 2026|Executive Double Room
Guest UserBeautiful hotel with gardens and a fantastic spa. The rooms are spacious and full of character, but unfortunately poorly maintained. The carpets are worn, furniture stained and wallpaper peeling. All to be expected from a hotel as old as this, although it’s wise to curb your expectations as hotel pictures aren’t an accurate reflection. Room 135 was so full of potential and could be absolutely spectacular with some TLC. Staff were wonderful; attentive, warm and helpful.
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Price per night from:MXN$1,395
Posted on Jun 9, 2026
Anonymous UserNice stay in Woodland Grange
We had a great stay in Woodland Grange and can recommend this hotel! The hotel is located in a quiet area, but is only 10 minutes drive from the city centre of Leamington Spa. The property itself is very well maintained and extends over 16 hectares of extensive parking area, which invites to a cozy walk.
The staff were very friendly and helpful, making our stay more pleasant. Our room was modernly furnished, spacious and clean without making meals.
The hotel offers excellent facilities including a well-equipped fitness room, a billiard table in the game room and a business center. A great plus point is the generous, free parking directly on the site. And not forget: the fast and reliable Wi-Fi .
We will come back and can put it on everybody's heart!
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Price per night from:MXN$1,323
Posted on Jun 23, 2026
Anonymous User
The room was spacious and comfortable. There's a large parking lot. The front desk staff were excellent; they changed our king-size room to a twin room upon our request. The room has air conditioning. The breakfast selection was rich. It's close to attractions.
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Price per night from:MXN$1,290
Posted on Sep 29, 2025
Guest User
Had a big problem at check in time. Had 2 separate bookings and both of them caused alot of stress and issues. Had to check in on both occasions and at one point i was charged again but luckily my payment never went through. I was notified half an hour after payment was attempted. Booking with this website caused so much confusion with the hotel rates. Rates on this site are definitely cheaper however it dors cause alot of confusion and un-necessary stress with does not help the situation. Great thanks to Vincent and Beata who were a great help and managed to solve the situation out and they did a handover in the morning and yet we had a problem!!!
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Price per night from:MXN$1,425
Posted on Jun 1, 2026
Guest UserOur second return to the forest of Arden (1st after change of ownership). It remains a very good hotel with suitably premium rooms, a lovely setting and high quality food and drink options.
I would say that the rooms on the upper floor in the late May heatwave were unpleasantly warm at night even with open windows and the provided fan on and we fed this back to hotel staff at the end of the stay. The pool and cold showers can mitigate this somewhat.
We still enjoyed our stay very much and it is a good base for events at the NEC even if one does not golf.
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Price per night from:MXN$1,386
Posted on May 12, 2026|Standard Twin Room
JoannebtfThe room looked exactly the same as the photos online, I had a very comfortable 3 night stay. It’s only a 10 minutes walk to the retail parks nearby which is quite convenient. And this is a pet welcome hotel and my little dog had a good time staying at the hotel.
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Price per night from:MXN$996
Posted on Jun 21, 2025|Standard Twin
Jettapong InntarakaewGood hotel, but the air conditioning just worked properly in the morning therefore during the night we had to open the windows. Sleeping was not properly because the room is on the ground floor. We did’t ask the hotel in that night because we thought it is normally in the UK.
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Price per night from:MXN$1,436
Posted on Dec 7, 2024|Standard King Room
Guest UserWe booked two rooms for a 2-night family stay —a family Suite and a Classic Room. The hotel’s amenities and location were excellent, with plenty of eateries nearby. My son was unwell during the trip and it’s really comforting that the stay was great for him to rest and recover.
We had dinner in the hotel and the food was amazing!
The breakfast served was also good, we like the hot dishes that we chose English breakfast, scrambled eggs and salmon 👍!
Very cosy, comfortable and pleasant experience!
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Price per night from:MXN$2,015
Posted on Apr 15, 2026
Smelling
The hotel's location is truly excellent, right next to the train station. It has a beautiful exterior, like a charming little manor. The complimentary chocolate cookies we received upon check-in were absolutely delicious. Every day, we could walk to the city center in less than 10 minutes. It was so easy and pleasant.
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Price per night from:MXN$1,760