We stayed here for 2 nights over a weekend in July , while going to a let's rock Exeter concert . We were extremely disappointed with our stay and I honestly believe this is probably the most overpriced place we have ever stayed . The room rate per night was £98 , in reality it's worth £30 plus an extra £5 per head for breakfast . We expected it to be basic .... but not this basic .... we booked through ********** and weren't aware of the full details . When booking in we were given very little info , no breakfast times etc . There were no parking spaces near the accommodation so we had to drop the luggage off and park the car a long way down a hill !! We were 5 floors up with no lift !!! Staff appeared vague and not all welcoming . Once in the room , it felt very claustrophobic, the room was hot and very small, it had patio doors but they could only be opened a small amount as had a lock on them. The bed was a metal one with a cheap mattress and wasn't comfortable . The bathroom was tiny and a wet room ( literally ) the shower wasn't great and similar to those you get in a camp site . I'm guessing we paid more as Exeter was pretty booked up this weekend due to the festival but I asked what the normal room rate is and was told it was £83 !!! Even £83 is a ridiculous price for such inferior basic accommodation . The bathroom is shabby and the door doesn't go right down to the floor , the wardrobe door needed attention as one of the brackets was coming off . The only toiletries provided was a tiny bar of soap and there was only one coffee, one tea, milk and sugar , so we had to ask for more . The toilet roll was nasty and poor quality, so we went to the nearest supermarket and bought our own . Booking this place put a real dampener on our weekend and I'd never stay here again . If you're going to charge £99 for a room , at least make it a decent standard . We found it quite noisy , doors slamming and the fire alarm went off at 11.30 pm one night ..... the only good thing was the quality of breakfast but eating in a school type canteen and queuing up for everything isn't our thing . Next time I will book a travelodge or premier inn, I will save a lot of money and get a decent night's sleep . Speaking to others staying here , I know we weren't the only ones disappointed with our stay and felt it was a total waste of money . Would not recommend this to anyone .
Excellent
105 Reviews