Bath Hostels

Had high expectations of my stay and it was completely fulfilled and I was impressed. Overall welcome and ambience was just right being professional and sincere. Our bed room, junior suite after upgrading with extra fee, was reasonably sized although the bathroom with the layout of the door made it difficult and slightly dangerous to enter / close behind guest. The spa village was busy but understandable; it felt clean and very updated overall so there was less of a concern on hygiene which is understood can be difficult to maintain standards. The breakfast room, choices and service was fine as expected so it’s worth signing up for. Although by day 2, it was hard fo imagine having another breakfast so possibly having breakfast for one day as an option would be good. Would have liked to have body lotion in bathroom as I had to rely on the one available in the spa village… and with 2 nights stay, toiletries were not replenished … Always a nice welcome when soft drinks / mini bar is complimentary ; although it doesn’t cost a lot to fill a fridge but small gestures like these make guests feel more welcomed Thanks for a great stay; would like to take my 80 year old mum here sometime in future as she would enjoy it tremendously !!

It takes 10-12 mins to walk from the station, which is not good for those have luggages. The hotel is nice and convenient while the staff are all very nice. Only one of the lift is broken during our stay which cause certain inconvenience. Anyway, it is a good choice for family trip, the family suit is big enough for 4 people and very comfortable.

The room was ok , bed very comfy. Thought the tv was on the small size for the room. The window never opened , even for a little ventilation , and if it was an emergency you couldnt get out. The resturant set menu was a little basic, not much of a choice for the money. Thought they might have had a deal with the carpark , as for 2 nights it cost £36.

At first check-in, staff said my booking’s payment was failed, I showed my booking confirmation with clearly stated payment successful, then he printed a confirmation for me to sign but I found that’s another one’s booking… totally another name… The 2nd print out was just showing my name without another personal information and I was told it’s okay to sign… Once I entered my room, there’s no bath tub, I called the concierge and claimed that when I booked this room type, photo clearly showed there’s bath tub and that’s why I chose this more expensive room type, staff just told me only Superior King room type offered bath tub… When I tried to take a shower, there’s no shower gel & face tissue in the toilet… what a big surprise that a so called 4 stars hotel could provide such service standard… I would definitely NOT recommend this hotel to anyone going to BATH for a visit… And what’s more, this is my Birthday trip with more than 3 hrs drive from the North, they really gave me a BIG surprise!!

Just returned from a 2 night stay and the hotel was spot on ! I had to ring the evening before as I had booked the wrong date, Sam was super helpful and continued to be so when we checked in the following day and he was on reception, greeted me as a gold member . He had a room ready and offered an early check in, and even accommodated ensuring I had a quiet room. Breakfast was better than expected considering it was included, and there were plenty of extra tea bags and coffee sachets by the lifts if you needed more for your room. Staff were friendly and room was basic but comfortable - as advertised ! Big thanks to Sam, as this trip could have started very differently ….. Will definitely work myself back to platinum with IHG now. :-)

We stayed in a triple room and were delighted with the comfort and cleanliness. Staff were very friendly and helpful. The breakfast was amazing - 2 of us had the full English and 1 had avocado, smoked salmon and poached egg on toast. There was also a selection of fresh fruit, yoghurt, juices, pastries, coffee and tea. All delicious. The location is superb, being very central.

Have returned from a 1 night stay at Hotel Indigo, booked for us by a family member so had done little research on the hotel, we arrived to a really friendly reception and were shown to our room 531. We were so impressed with the room and facilities, the entire place was completely spotless, comfortable beds, ample space and storage options, excellent lighting. The shower was divine! Reception phoned us to check everything was ok shortly after check in which was a nice touch and booked us in for breakfast at the hotels restaurant (The Elder) for the next morning at a time that suited us. Food and drinks at the elder were fantastic although a little pricey but that’s to be expected in Bath, however we didn’t mind the price given the excellent service received. Very close to city centre and all tourist attractions and good options of restaurants and bars all within a short walking distance. I really feel like I need to stress just how clean this entire hotel was, literally spotless in the room and all communal areas, one of the best we have ever stayed in. Nothing was too much to ask, all staff we encountered were more than friendly and made us feel welcome. We would definitely return to this hotel if in Bath again. Fantastic service all round. Thank you