Aswan Spa Hotels

Amazing service from the staff. We were welcomed with cold fresh drinks and hot towels walking into the hotel lobby. Bags were taken to the room and we were able to tour the hotel prior to checking in. Once checked in Woel Farook made sure our stay was pleasant. He gave us a great view of the Nile. Also Mahmoud at the pool and bar took care of us every day there. The kids loved him as he entertained the 2 year old and 10 month old. The pool service is excellent. Can’t wait to go back. I definitely recommend staying at Movenpick.

Magical property in magical land. Extremely professional and accommodating staff and service. The ground floor spa equally impressive where I enjoyed full body massage on consecutive days. One small issue with thermostat was dealt with promptly and to full satisfaction. I don’t believe you can improve upon The Old Cataract in any stay in Aswan..

This hotel is one of those ”5-star hotels” in the city, and it offers nice views of the Nile River, and on top of that, they also own the other side of thstreet through an underground passageway. That was actually interesting to see. The pool was pretty cold and a welcome relief for the sweltering heat during our stay in Aswan, in the mid-40s! The staff helped us assist in our luggage and did not ask for tips afterwards. Finally! Professionalism right there! The breakfast was of great quality and also offers a nice view of the river. The breakfast room has an outdoor balcony seating if you want that fresh Sahara air! One downside though was that the washroom was pretty dated and you can tell by how old the door was due to repeated exposure from humidity. Also, their spa is not free unlike my hotel in Cairo. The staff were initially excited that we went there to have fun, she even turned on the music to set the mood, only to find out that the service was paid and we all rushed out of there. Haha that was funny!

I really loved this hotel. The view from my room (5th floor) over Aswan, the cataract, Elephantine Island, Aga Khan monument, was breathtaking. As the hotel is on a hill, I cannot imagine any other hotel offering views like that. The rooms are very clean, though a bit dated, and large, with a balcony. Very generous outdoor grounds, nice swimming pool and a perfect breakfast buffet. Nice little shopping center with very good prices for souvenirs. All in all - a hotel I would like to return to.

Pros The hotel facilities were absolutely beautiful with an amazing view. Traditional Nubian style house. Every corner makes you want to capture the space. We had a rocky start but the hotel staff tried to redeem themselves. We lost an apple watch which the hotel helped us get back ASAP before we reached Luxor. We are grateful for this. Cons Awful communication and hospitality. We were the only guests in the entire resort because of low season but still received shitty service. The hotel is in a secluded place making it difficult to reach.It’s on top of a mountain on a dusty rocky road. The hotel offers a tuktuk. We did our research prior and contacted the hotel to arrange getting to the hotel from the village and check in since we knew we’d land in the AMs. We were ignored. We arrived at the village meeting point at 1:45 but only ended up getting to our rooms around 3:50am because reaching the hotel via call and WhatsApp was so difficult. The staff had no sense of urgency. We were frustrated and anxious in this wellness resort. Our taxi driver refused to take us up the mountain and the tuktuk refused to take us because of our many bags (which is understandable). I’m very disappointed in the service and I know the staff has lots of potential to improve on their service delivery. The hotel needs to be more cognisant of their customer service and guests hospitality. Staying here was stressful. Recommended if you want aesthetic vibes,a beautiful picturesque hotel with good breakfast. Don’t recommend if you prioritise great guest services, comfortability and peace.

I spent more than a week in Egypt, and the most annoying day was here. Choose carefully, not recommended, too remote, and the drivers in southern Egypt asked for exorbitant prices, which was not cost-effective. The hotel arranged the airport pick-up, which was agreed to be 50, but it was still charged 75 US dollars when I got off the car. It was a 30-minute drive, expensive* self-evaluation. The hotel is large and beautiful, but like the unfinished square monument in Aswan, this is an unfinished hotel. The TV is large but has no signal, and the room is large but has no slippers. The driver who sent me to the hotel also temporarily increased the price by 1,000 Egyptian pounds, which was very unpleasant, and then kept harassing and threatening personal safety. I checked out early, and the hotel did not refund the fee. There is a huge difference between the north and south of Egypt. If you are not going for a particularly in-depth tour, it is recommended to return to Luxor after Cairo. Otherwise, almost everyone intends to cheat, and all the prices will change.

房間很乾凈，很新採光很好，冷器很足，景觀很棒，陽台上有冷水的按摩浴池。在酒店就可以拍到很多很美的照片。員工態度非常友好，為了解決你提出的問題都會儘力幫助，感受到服務意識很強👍。餐廳自助早餐質量很好，食材很新鮮，雖然總類不算多，但勝在精，果汁都是鮮榨。付費餐食出品也可以。去菲萊神廟很方便，可以自己買票去參觀。（25美金包船接送去買票和來回）。很適合夫妻情侶悠閑度假，連呼吸都是浪漫的氣息。每天都看到他們團隊一早在餐廳開會，可見重視管理和總結。當我們離開酒店去下一家酒店，他們還會問我們下一家去哪裡，做好備案，關心旅客安全。