ibis Styles Abidjan Plateau

Location is good, but they don't offer tea coffee in the room, also my laundry was delayed, room telephone was not working therefore I have to go to reception for any requirements. Breakfast was good. But the staff was cooperative. And room also cleaned.

The positive:the rooms are functionnal, good bedding, crisp air con, WIFI working, hotel is tidy. Room for improvement: The restaurant and bar: food is average at best. severla items are running out and are not available( ie : draught beer on a saturday evening- sliced bread on a thursday @20:30 depsite the restaurant advertising promotions on sandwiches). My biggest issue was with Breakfast: coffee machines ( both) out of order on a few occasions- shortage of juice- stale pastry on a sunday morning(!??). Room cleanlyness: small details such as water marks on the balck painted door of the bathroom ( not a train smash- it just gives a negative impression). Overall an ok business hotel on a budget, nicely located in the cneter of Abidjan.

Check-in at the reception took over 20 minutes. We had booked a standard twin room. They gave us a room with a small queen bed. We told them that the hotel had confirmed two separate beds - but the unhelpful receptionist just dismissed us. The room was small and claustrophobic. It had a small window and was Cluttered with unnecessary racks. Only one small bottle of water was given for the two of us. The intercom did not work. The pillows were so thick that it was impossible to use them. No toiletries in the bathroom. We spent two uncomfortable nights at this hotel.