Hotels near Alam Department Store, Abu Dhabi

The hotel was undergoing maintenance work when we checked-in and up until March 2024. It's a bit noisy during the day from 6am to 5pm. But it's ok because we're out in the morning. The staff were very helpful. Needs improvement: Steam/sauna room - it's too small Swimming pool - not accessible because of ongoing renovation

The general manager of the hotel, Philistine Kharbouch, was always present and you can see his passion for maintaining the highest quality of the place. The staff that attends this hotel in all its departments knows exactly how to serve a guest well. They are always willing to help and provide comfort and convenience to the guest. Theri attitude to serve is your best ally. Congratulations. On the other hand, the location of the Hotel and its cleanliness are two additional positive factors that incline the preference for this Hotel. I will gladly return to this Hotel and highly recommend it. Finally, I would like to highlight the breakfast service, especially Krichelle, Hasna, Alwyn, Sheron, Chane and the entire team, they were very kind. Thank you.

This is a budget hotel, so no frills But centrally located, easily accessible, excellent rooftop pool and very good staff. Right from Tushar Mukherjee at the front desk who went the extra mile to take care of our comfort to the room service executive , totally the valet Kumaran who always greets you with a smile and a warm greeting ! Definitely recommended👍

Hotel is ok. The sound of the lift (makes a sound every time the doors open) can drive one crazy. The window in my room was also not soundproof. Bring earplugs! No breakfast at the property. The rest is great (room, location, service).

The facilities are quite good. It's just that the efficiency of the front desk is too low, and only one of the five people standing there checked in. There is a long queue of customers and no one will come to help.

out all my hotel stays in abu dhabi/dubai, this is my fav! the staff are so welcoming and friendly without being too robotic and templatey. thanks so much for making my stay good even before my check in! really made a difference to my trip! special shoutout to the front desk lady who accommodated me so well and annesulli(?) at breakfast for making things at ease

What a memorable stay! Our family stayed from 13-15 Feb. It was our first stay at Conrad Abu Dhabi Etihad Towers and everything surpassed our expectation. We were greeted with a welcoming drink while we were getting checked in. Next thing we know was we got an upgrade to a family suite on 17th floor, with a huge living room and open kitchen. It was late night when we checked-in, so it was until the next morning that we got jaw dropped by the stunning sea view from our room. Equipment in the room is premium, large screen TV, BOSE sound bar, coffee capsule machine, to list a few. And in the kitchen you could have all the utensils and tools needed to cook a dinner or even bake a cake. The room was generously stocked with bottled water, tea bags and coffee capsules. One thing I could not understand was that they provided travel-sized bottles of shampoo and body lotion in our bathrooms but no body wash. We had brought it with us so it was not a problem. However if the room had fixed pumping bottles of body cleansing and skincare, it would be more environmental friendly as well as providing convenience for guests. All staff we met were always pleasant, efficient and helpful. In our first morning, the breakfast restaurant was so full that the line queuing to get in was becoming long. Staff immediately arranged guests to sit at the restaurant next to it. As soon as we got our table, we got served. We were impressed by how nice and smooth things were handled by the team. Breakfast offered a wide range of food choices, from pastries to Asian noodles, from Indian curry to Lebanese cold mezz. I couldn't remember one that was not delicious. For me, make-to-order fresh juice station was the highlight. You can choose your fruit combination and staff get your drink ready within seconds! And don't miss out Observation Deck at 300! It was just steps away from the hotel. And it's free for hotel guest! You can get a 360 degree view of Abu Dhabi from 72th floor up high. The floor to ceiling spotless windows allow you to take great pictures. Please don't to be mistaken, windows in the hotel room are very clear, just not comparable to the Observation Deck. If there is a second time I travel to Abu Dhabi, Conrad Abu Dhabi Etihad Towers would definitely be my choice of stay. Conrad team, keep up the nice work!

Came back to EP after 3 years after Covid and I enjoyed my staying a lot. Staffs were helpful and friendly in general, but they were not those sweet sweet kind… just friendly, maybe some people would find them rude… Anyway, the package was super good and good value for the price. Many activities were included. Basically you could spend all day in the hotel without going out… I enjoyed their fine dinning restaurants: 1.Hakkasan-modern Asian fusion, if you like typical Chinese food, not the right one… 2.Broadway-western, American style… loved their cauliflower salad… steak was okay, maybe I ordered wrong one, should have tried the wellington… but staffs were super friendly… 3.Lebanese Terrace-somebody told me it was the best Lebanese restaurant in town, so I went have a try. It was so good… but the staffs were not friendly… 4. Vendome-the best breakfast buffet in town for me… (tried Park rotana, St Regis, Conrad, four seasons, rosewood, W hotel, Hilton… )still think it is the best one For someone who stays in the hotel like 300/365 days, this is the best hotel in abu danbi. I found it difficult for me to stay in any other hotels in Abu danbi 🥹

I stayed with my friends in this resort and all I can say is EXCEPTIONAL. Everyone and everything was great. Great ‘Thank you’ to Amina Ceman front office manager she was so kind and she did her job perfectly. Rooms with the pool view are great, breakfast was delicious. Everything just above the expectations. If I ever visit Abu Dhabi again this will be my only option to stay.

It was great to choice to stay here during long transit They have a free shuttle bus from /to airport Morning and night every 30min Afternoon every hour 10:45 they provide the free city tour bus to famous tour spot. That was super value. Room was clean and spacious. It was pity to stay here just half day. Great value for busy travelers