Mercure Hotels in Aix-en-Provence

The hotel is good, the cost of Ctrip is too high, the domestic departure time set more than 2100 hotels, to the hotel will become more than 1800. The difference between the hotel in Geneva has reached more than 400 RMB. It is recommended that you can cancel it. Go to the hotel in advance and buy it at the front desk after refunding.

It's very good. It's worth recommending. It's very good. My friends like it very much. Next time, I'll take my family to check in. Breakfast is rich, transportation is convenient, and the couple's attitude is also very good.

We just returned from an overnight stay at the hotel and were very glad it was only one night. The August review below is not reality as we experienced it. Rather the July review was basically our experience. This hotel should not be open and the staff all know it. As described, this is a construction site. The emails we received in advance in no way accurately conveyed the extent of the situation. When we checked in along with a friend, the AC in her room wasn’t working. She called to complain and someone showed up with a fan. She finally got them to give her a different room. Our room was in the building adjacent to the pool. When we returned at 8:30PM after dinner out (our booked dinner at the hotel was canceled as a result of thunderstorms since it had to be outdoors), there were no lights from the driveway around the pool to the entrance to our building. The paved area around the pool was flooded. Breakfast was delivered to our room but there was not any comfortable or reasonable place to put the food for two of us to eat. One positive note - it was delivered on time and was fine. Bottom line: the staff is doing the best they can but clearly the corporation who owns and manages this hotel only wants the money and isn’t concerned about their reputation.

We recently spent four nights here and i can't rave enough! We made reservations primarily based on reviews we read here and we thought the hotel was even better. We were traveling as a family with our teenage daughter and booked the junior suite which was perfect. A large room by European standards and it was perfect. We had a fold out twin bed and we could move around the room with it open. The location was great - close enough to everything but not overrun by street noise and busy crowds. We walked to dinner every night and one restaurant was better than the next. We spend one day in Aix-en-Provence and did day trips the other days. There was so much to see and visit in the area but more about the hotel. The front desk staff were so nice and so helpful. Mostly younger but so attentive and helpful making reservations for us, changing tickets to a site we booked when our daughter wasn't feeling well and offering great suggestions. The breakfast was also a big hit. I would recommend getting it included. There is a beautiful outdoor garden to eat in. Plentiful food and great variety from bacon and eggs to a continental breakfast of pastries and fruit. Lastly, we booked the parking spot which was a big plus. It was a short walk from the lobby and it was great to not have to worry when we returned from our adventures about where to park. Can't recommend enough. We look forward to returning.

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This hotel doesn’t have Nottingham good. The breakfast isn’t something interesting and they put the dirty spoons with the cloran spoons soemthing really dirty. Also the air conditioner is really hot and you can’t turn it off being very uncomfortable when you sleep. The showers doesnt have any protectors and people can go in and see you and when you take a shower when you finish the floor is wet! And the bess are the worst things here. The single bed has got a shelve near to your head and you Kick your head with the selve when you get up and the single bed doesnt have any pillows. Pelease don’t go to this hotel if you want to have a good experience becáis e the o lh ghingheri that you will have is turn back home as fast as you can

Is this the worst hotel I’ve stayed at? No. Was it good? Also no. Let me start with the positives. The property is gorgeously landscaped. You feel like you’re in a private oasis. The pool is very nice, but during peak summer hours the chairs are scarce. The breakfast buffet was fine. Restaurant staff were friendly enough. And on to the bad. I can’t believe this is a 5-star hotel. It’s overpriced and the rooms feel dated. The front desk employees were the least friendly we encountered during our 2+ week excursion in France. One evening we requested in advance that a taxi be called to take us into town. The gentleman at the desk said no problem. When we came back down to the lobby an hour later, a different woman was at the desk and said she had no record of our reservation and instead of offering to immediately call a taxi, sort of argued with us and continued to insist no such reservation existed. We were given the odd 2-story room…the bedroom was upstairs and the bathroom was down a narrow and steep flight of stairs. Overall it was annoying having to trek bath and forth. The room was also unbearably hot despite the ACs being on. We kept the window’s curtains closed during the day, but this didn’t seem to help. After a day of sightseeing, we came back to our room to find housekeeping had opened the curtain and turned off both AC units. It was absolutely miserable. The bed was uncomfortable, lumpy in areas. On the final night, we finally asked for a fan which they did provide. We had quite the unsettling experience when our hotel door was unlocked and 2 hotel employees appeared inside our door at nearly 11pm. I was dead asleep with earplugs in when they turned on the lights, we kind of just stared at each other and they finally closed the door. Completely bizarre. Finally, the location is subpar. While it’s only a 15-20 walk to the center of Aix, you really miss out on the charm of the town. Bottom line, I would never stay here again.

Beautiful hotel , perfect location in an old former monastic building round the corner from the main avenue Cour Mirabeau, within walking distance of the stations and info as well as the gorgeous galleries, museums and buildings of the old town. Very kind and helpful staff. Because of the Rugby World Cup the hotel was unusually full at that time of year and we could not stay as long as we wished. So it was difficult to book even with kind help from Reception, and some slight confusion of our emails meant that we arrived to a double room instead of twin beds. But this was changed right away and we had a lovely room, quiet with a sunny window view over rooftops. The only letdown was the breakfast, poor for the price and with uncomfortable (though doubtless expensive) chairs -- so go and eat at any of the other cafes nearby in preference. Sadly we may be too embarrassed to return to this excellent small hotel, because of our own mistake in thinking we had booked for an extra day. We returned from sightseeing to find that the staff had had to empty our room for another guest.. They obligingly rang another hotel for us to spend the extra night, and we hope they have forgiven us!

The Golden Tulip chain of hotels renovated this venue a couple of months ago, and created a very efficient, modern and comfortable hotel, very suitable for business and en-route stays. It's located next to the autoroute from Aix-en-Provence to Lyon. Downtown Aix is about a 10 mins. drive. The beds (as in all Golden Tulip hotels) are amongst the most comfortable we've ever slept in! Bathroom modern and efficient. The staff consist of mostly young, enthusiastic people with a modern attitude to service. Definitely a hotel that differs itself positively from the standard en-route French hotel-style! The restaurant should be upgraded somewhat. The menu is limited and as downtown is a bit out, guests should be able to have a bit more choice in the menu.