Guest User
June 29, 2024
Detailed review coming up but first, Facebook group ‘3HB Guarana Guests’ will give you all the info & questions you need for this hotel. We stayed in June for 10 nights on a Jet2 package travelling with a 3 year old. -Arrival- We landed on a Sunday morning, Faro airport passport control was chaotic which we expected. Took us about 50mins to get through. Asked about the priority queue with having a small child, got told it’s for children under 2 only although the day before we had family who arrived that got told it was 7 and under so I guess it’s luck of the draw. We got the Jet2 transfer and were the 7th and last stop. It took 1hr 40mins. (An Uber is under €30 so would consider that next time. Or a private transfer) Check-in at hotel was smooth at 2pm with the room ready for us. Beach/Pool towels given to you at this point, you can exchange them for fresh ones each morning with the lifeguard down at the indoor pool. You must hand them back on check-out or you will incur a fine. -Room- We booked a Double Family Room with a pool view. The room was spotless and cleaned daily. There was plenty of storage space with a double wardrobe and 6 large drawers. Sofa bed was already set up for us and was the size of a double bed. The main bed was comfy but found the cushions to be so soft they became flat as pancakes. Reception provided with us some more straight away. Hair dryer in the bathroom is poor, bring your own. The hotel provides shower gel, shampoo and conditioner which all have a strong orange fragrance. Air con is provided, we had it on the coldest setting all the time but the room was never freezing. There’s a ceiling fan also but I never found the switch for that. The balcony isn’t huge, quite shallow but nice enough to sit out in the day/evening but no outside light for the night. Drying rack could be larger, you can only hang 4 items on there really. No tea/coffee facilities, but all available downstairs. No iron although theres a communal one provided in a room near the lifts on each floor. The safe is free, no deposit. Large TV, no English channels but you can take an Amazon Firestick. Definitely taken a plug extension as there aren’t many in the room. We were more than content with our room and spent very little time in there but I would say they only have a couple more years in them before they need a refurbishment. -All Inclusive Food & Drink- The standard of the food was superb. Breakfast was brilliant, so much to choose from. Omelettes, full English items, continental, cereals, fruits, porridge, waffles, churros etc. Even the pancake options were vast including Beetroot, Chocolate, white grain and normal pancakes. They had a juice bar area with freshly squeezed juices. The orange juice tasted amazing, so much better than the concentrate they had available as well. If you’re a late riser, they have a mid-morning breakfast option situated in the Oritental restaurant next door from 10:00-12:00. Lunches and evening meals