Hot spring Hotels in Alexandria

I booked interconnected rooms from 23 July till 28 July and really I was very amazed by high quality of rooms and employees, every thing was wonderfully settles Sure I will go again to feel the same experience

Be careful. This hotel is making false advertising. We chose a standard room that included breakfast and upon our arrival we were told breakfast was not included. We showed what we paid for but the manager refused to adjust the service. Moreover, the rooms are very dirty, especially the bathrooms, with hairs everywhere, towels not cleaned. Our stay was non-refundable so we stayed for 3 nights. Despite the cleaning service provided we would always come back to dirty sheets and towels. I would never recommend this hotel. Very poor customer service and very dirty. Plus, wifi wasn’t working. Faites attention. Cet hôtel fait de la publicité mensongère. Nous avons choisi une chambre standard qui incluait le petit-déjeuner et à notre arrivée, on nous a dit que le petit-déjeuner n'était pas inclus. Nous avons montré ce pour quoi nous avons payé mais la manager a refusé d'ajuster le service. De plus, les chambres sont très sales, surtout les salles de bains, avec des cheveux et poils partout, des serviettes non nettoyées. Notre séjour n'étant pas remboursable, nous sommes restés 3 nuits. Malgré le service de nettoyage fourni, nous revenions toujours à notre chambre avec des draps et des serviettes sales. Je ne recommanderais jamais cet hôtel. Très mauvais service client et très sale. De plus, le wifi ne fonctionnait pas.

Great service in the restaurant, who are very cordial and responsive.. Food and service was really good and delicious!! Thanks should go to the Ramez and the staff.. The breakfast was arranged in a world class manner!!

Fantastic sea view in the center of Alexandria All things like markets , cafe, restaurants and shopping centres beside hotel I recommend it for rapid and family visit Beside it el montazah one of best gardens in Alexandria

The hotel is very advantageous, located in the city center square, and it is very convenient for eating and shopping. It is close to the Quebei Fort, the Alexandria Library, Pompeii, and the catacombs. The station is 2 kilometers, and downstairs is the agency of WEST Coach. The decoration is simple and elegant, and the room is relatively large.

It was wonderful. I highly recommend it. At the beginning we had a room with city view, which we did not like. We wanted to see the sea. After consultation with the front desk and a higher price we got another room with sea view. The breakfast buffet was delicious. There is everything that *** can imagine. *** finds something for everyone. Service was also very good. The water in the bathroom did not want to be warmer and a staff came very fast and has everything for us great set and solved the problem. The hotel is very clean and all staff are very friendly. There is a bus that runs every hour for free to the beach. The hotel has a private beach which is only for the visitors and is very clean. There is also an internal pool. We will be back definitely!

The whole of our stay was of a very good standard. The hotel is in the heart of the old town and at a perfect distance from places to visit. The staff is charming entirely at your service and even makes as much effort as they can in your native language to satisfy you. The notoriety of the establishment is not usurped, and we enjoyed a moment of comfort and service up to our expectations.... But.... Two things urgently deserve to be improved: the menu of the restaurant is not worthy of a 4 star: food too greasy, too ordinnaire ... And the lack of soundproofing of the sea view windows is bad for a perfect night. I would allow myself a secondary remark, from a decorative point of view, the atmosphere of the place sometimes lacks coherence ... But this hotel is a pleasure for good holidays in this beautiful city.