Max Brown Hotel Canal District, Part of Sircle Collection

Hands down the location is absolutely amazing, on a quiet corner near the canals and the view is amazing. Not much noise from the streets yet the sound proofing of the old building is bad, you can easily hear the stairs, front door or other rooms. (Ear plugs were used to guarantee quiet sleep). I stayed over the summer time and even though there is a fan to blow air, the room gets too hot and missing air conditioning (even a small mobile one) was a huge part of scoring it lower. Then also no mini bar to keep a drink or item cool, so overall the room stay is warm without cooling options. Staff is friendly but could have offered to bring the big suitcase up. The building is historical so the stairs are super tight and hard to get a heavy suitcase up to. Again location, look and feel are amazing, compensating a lot for the shortcomings but please take my advise for mobile air conditioning or mini fridge.

Great authentic Amsterdam hotel. Small quaint and comfortable

Very nice place, walkable to everything and Centrale train station. There was no AC in the room

Firstly, the interior design of the max brown hotels is great, and I feel has a surprising attention to detail for such an affordable chain. The reception in particular is great, with games for guests to play, and free lemon water for guests. I had previously stayed in the Museum District branch in Amsterdam where their service was great, and the room was comfortable. Unfortunately at this branch I felt like these elements could be improved. On arrival there was one team member helping a customer at the desk who had asked for a bottle opener. The staff member left to get this bottle opener, meaning we were stood waiting in reception for around 15 minutes. (Unfortunately we were in a rush to drop off our bags and get back out again!) When he did get to us, he told us we had booked one room, when we were very clear that it was two (giving myself and my colleague a near heart attack). Once this was resolved he gave us our room cards with no information on wifi, breakfast times, etc. I appreciate this is a budget hotel and don’t expect the world but I did receive much more attention to detail in the other max brown branch, as well as a welcome drink. The room is where things were more challenging here. My room was INCREDIBLY hot. There was no air con. It was not particular hot in Amsterdam at this time of year, but this was unbearable. There was a fan but this did not do much. I had opened the window which was a skylight (I realised later that all of the upper rooms could look down directly into my skylight, so there was a privacy challenge). This was done via a control on the wall. At 8am the next morning this closed by itself, making an incredibly loud noise that woke me, as well as my colleague who was staying on the floor above. Finally my colleague had a toilet across the hall instead of in his room, something I don’t believe was made clear on the booking Location of this hotel is brilliant, with stunning buildings surrounding the picturesque canal. Overall despite some of my negative comments about, the location, decor and my previous experiences with the chain mean I wouldn’t rule out staying with max brown again but think that I would avoid this particular branch.

Did not like all stairs to bedrooms Did not like the very small dining area to serve 34 bedrooms. Liked my view onto canal.staff were friendly and bedrooms very clean, lovely pillows and comfy bed.

My fault, swayed by the charm of staying in a converted canal house. Steep stairs, no elevator. Room was tiny, bathroom tinier, No AC but had a rattly fan. Could only raise one window about six inches, the other was sealed shut.

Small place but very cozy and great location, everything is in walking distance