Top 5-Star Hotels in Anaheim

Hotel was very nice and staff was very helpful and friendly. The ART bus stops directly in front of the hotel making access to the parks very easy. You can also choose to walk which we did the first night but the ART bus is worth the $6 per day (or $16 for 3 day pass). Also had breakfast one morning at the restaurant which is a much better option than eating at the parks.

We are DVC and bagged a room at the VGC in early August. First thing- the building and lobby and overall vibe are beautiful. The bell person who greeted us was outstanding, Sorry didn’t get his name but he’s 50s, slim guy, and extremely talkative and helpful, the true ‘Disney Difference’ type employee. Check in was a very slow and lengthy experience although the lady was very nice. Queues at 3pm. This could be speeded up. Room wasn’t obtained until just after 4. We had a disappointing outlook room, ground floor, corner, facing directly at back entrance to Californian Adventure. Security guards stood around and no real barrier for privacy so never sat on patio. However, we realised the room had some advantages in that you could be in the park in about 40 steps. Room was nice enough. Would I pay over $1000 a night for it cash? Not worth it but booked on points. They are getting so they need a refurb although still in decent shape. It was all very dark though, perhaps not helped by room position in bottom corner of hotel. Craftsman’s bar was a bit disappointing for food. It was OK quality but very, very slow at coming out. Mine was comped. The bar itself with live music is lovely though and cocktails good. Pool is beautiful but at the same time disappointing. It’s disappointing because there are not enough sun loungers. This is partly due to Disney greed, who have turned over about a third of the already too small pool area to paying cabanas. This is partly due to lack of management. They are meant to have wristbands on people, but half did not have them and half the time there were no staff on the gate to put them on. I personally witnessed at 8am a family coming in the front of the hotel who didn’t seem to be staying there (very easy to get in despite needing a key card as the gate is constantly opened onto the sidewalk) who I saw walk into the pool area, they had no card and waited for gate to open and went in. Disney can see from the reviews on Tripadvisor this pool seating issue is a major problem. They need to do something about it. If that includes removing the cabana area and taking a hit on upcharges, they need to do it. They need to get really strict on pool management and wrist bands. When you are paying this much for a hotel, not being able to get sun beds is totally unacceptable. Shame as pool itself is lovely and live music even in the day. The characters also seemed to plead daily at around 4 pm for a pool party. Gym great. The DVC team here here we’re very nice people. Obviously location is fantastic.

The accommodation was a bit noisy because it was right next to Disneyland, but overall I was satisfied.

Everything was good, but the only downside was that my room didn’t have a mini fridge, the ac didn’t work. The bathroom was small, there was small bugs and the ceilings were low. My room felt like it was an extra room or a backroom.

The room is spacious, the place is close to Disney, the bed is big enough, and the environment is beautiful

The hot water for shower will suddenly turn cold, The tea bags u needs to ask for refill even I paid the tips in the room, but atmosphere is very good. For laundry u needs to go down all they way to other hotel otherwise u need to paid huge if u stay for a week.

Stayed here for a week while visiting disneyland with family. We had two rooms booked both on the concierge level (18). We arrived at the hotel early around 1pm and were surprised that both our rooms were ready for early check in. Spent time at the hotel enjoying the club lounge and pool that day. Hotel was busy with conferences going on and a convention going on at the convention center. It felt crowded but the hotel was properly staffed. We never had to wait for food, drinks, or elevators. It was only a 15-20 minute walk to Disney or a quick walk and bus ride over that picks you up right by the Hilton and drops you off right at the gates to Disney. The club level was open Monday-Friday for grab and go drinks/snacks 6:30am to 10pm and Saturday/Sunday for grab and go drinks/snacks 12pm to 10pm. Breakfast daily, appetizers in the afternoon, and deserts at night. Saturday/Sunday full breakfast buffet in the restaurant. The staff in the club lounge were wonderful, friendly, and helpful. Overall we had a great stay and will definitely return in the future.

The room is large, the transportation is convenient, and the basic facilities are complete. It only takes ten minutes to walk to Disneyland. The service in foreign hotels is not particularly good, mainly because there are too few staff.

The Viv is the most beautifulest nicest hotel I've ever seen. Everyone that worked there was extremely extremely nice. I would definitely stay there again.

Hotel is close to Disneyland. Kids liked the water slide. Customer has room for improvement. Waiting an hour to find booking is unacceptable, management could have resolved issue more professionaly with trip.com Customers should never have to contact trip.com and the hotel to resolve a booking problem. Trip.com made things right…but experience was lame.