Hotels near Sluisverbinding tussen Schelde en Vijver Noordkasteel, Antwerp

We had an amazing stay for a night in a superior room at this hotel on a Saturday. Very central location and easy to reach everywhere. Super Clean and new, big bed, great price, pet friendly and very friendly lady on the reception. The hotel is 3 stars but rooms look like 4 stars. Pros: - Super central location not far from station & easy to roam around. - Quick and smooth check in & Check out. - Pet friendly with only 6 euros per night + they gave treats & pot. - Bed is big and firm, albeit can be a bit softer. Comfy pillows. - Super clean room and new facilities. - Wifi is super easy to connect and fast. - Room on the corner had great view on keyserlei & the grand station. - Rooms open with a code, not a key also the entrance down. That's safe. - We had no issues with outside noise at all. - Shower had good water pressure and has a glass door, that's something I like. Cons: - The Nespresso machine in our room didn't work, we had coffee out. - Heavy foots steps from the room above (2 times) irritated my dog a bit and made him nervous. - While at shower, I discovered that the bodywash container is fully empty. I had to go out of shower and use the one on the sink. Plus they pump very weirdly and little. Overall, We had a great stay and I will be back for sure if I am back again in Antwerp. Maybe will give their breakfast also a shot the second time.

Great Hotel with normally excellent facilities. Slightly confusing elevator system but that was probably because we used the underground parking. Only disappointment was the pool being closed.. Room was roomy and fine TV lacks international channels. Would certainly recommend this hotel, you are based right in the Centre of Antwerp with great restaurants and entertainment.

Came by the other day and it was a decent experience, although with some bizarre quirks. Booked direct for the ”Executive Family Studio with Kitchen” and the front desk agent printed out a contract with a ”Deluxe Studio.” When I inquired about the difference, another employee quickly chimed in that I ”got upgraded” and my original room had no kitchen?!? As the ”Executive Studio with Kitchen” has kitchen in the name, I inquired a second time, and the employee raised her voice saying that the room was the same?!? A 3rd employee eventually came in, after reviewing their own website, and started talking about the Penthouse suite (completely irrelevant?!?). Attempted to use the laundry room located behind the secure door using my keycard and had to answer 21 questions to the front desk agent with my room number, my full name, and the company I was representing (all with a load of dirty laundry in my arms), which was completely bizarre. At 7 am, the agent claimed that someone on my floor booked a taxi?!? (also completely irrelevant?!?) The studio itself was pretty spacious, although with some quicks. For example, the bathroom was dated, unlike the pictures on the website. More importantly, it was bizarre to have a handheld shower installed on the long side of the bathtub, vs the short side?!? ...also might have been helpful to use a curved shower curtain to make showering less claustrophobic... Water pressure was usable although the shower curtain had a strange smell... Highlights of the studio included the comfortable bed, although slightly lumpy in areas, with quality sheets and towels. The kitchen itself was modern and fully stocked, including 2 bottles of water in the kitchen. The ”welcome gift” appeared to be the 2 dishwashing tablets and manual dishwashing liquid... Booking direct, the confirmation indicated that there would be a ”welcome drink upon arrival” Perhaps the 2 bottles of water in the fridge was it?!? Other anomalies included super dark lighting at night. The lighting was insufficient in the dining area, which made it quite dark to work and read in. There was a freestanding light that helped provide additional lighting in the sleeping area. It was also odd to see that the room number listed on my in room telephone was different from the one on my door?!? The laundry room was complimentary and fantastic! There was also complimentary laundry detergent. A wash takes 2-3 hours and a dry takes 1+ hour. The signage against the wall with instructions on how to use the washing machine didn't match the actual washing machine which was confusing at best...

We are two women in our late 60's and early 70's, we were checked in after 3. We took the elevator then had to go up 6 or 7 stairs lugging our luggage. We get in our room and it was the size of a closet. I called front desk, I was ready to move hotels. We were moved to bigger room, didn't realize the smell wasn't from room not being used, it smelled like sewer gas. The staff came and smelled the room the next day and said they would give us a new room. This one was acceptable. It looked out at train station and ferris wheel. I asked the evening desk clerk a question about catching a train next day. He was very helpful and told me to stop with my info in morning so he could look at it. When I went down this morning, I was met by a young lady with dark hair and a man, Oliver, I told him I was told to stop by desk. He told me, the train station is over there, go ask them. I found most staff friendly, but Oliver rude. Also, the fact that we had to move rooms 3 times. I don't know that I would stay again.

Friendly counter and allowed to go to my twin room 4 hours early. Very clean hotel with towels and water supplied. No kettle but I think this must Bea Belgian thing. The station is opposite but it is 20 min walk to the old town. Fine for me but some may want to be nearer. The walk there is the main shopping street. Overall I think it was great value. As a note to other guests, and I always write this, please be more considerate when talking in the corridors especially before 8am. Whisper, your voice echoes and sound meds like you’re shouting. And don’t allow to doors to slam shut!!

The hotel is located 5 mins walk from Central Station (down the side, not towards the front), so great when arriving by train. Easy to walk to the main parts of town. Check in was at a couple of tables to the left of the entrance. Had a clean twin room and even after we pushed the 2 beds apart properly, there was plenty of space. Large bathroom with plenty of space around and under the sink for personal toiletries, although nice hotel toiletries (hand wash, moisturizer, shampoo and conditioner) were supplied. For some reason we had 2 shampoos in the walk in shower and when we told housekeeping when going out and asked for shower gel, we were left with another shampoo. This was not an issue though as we'd brought our own stuff so just used that instead. Complimentary bottle of still water provided every day which was nice, although the tap water is perfectly clean and drinkable. Flavoured (fresh mint or fruit) water, apples and gummies provided on a table near the entrance/exit, which was a nice touch. Staff very friendly and helpful. We didn't have the breakfast at the hotel as there are so many other options nearby in the town and our main reason for going to Antwerp was to eat locally.

We have reserved this hotel using a Bongo check and we have been pleasantly surprised by this new hotel, very conveniently located within a few hundred metres from the Central Train Station in Antwerp, that provides for everything a traveller needs in terms of accommodation and is at the top of technology as it states: it's connected. The staff is very nice and helpful and we really had a great stay. I warmly recommand it. And, as a little bonus, they are very accommodating when it comes to the four paw members of our families.

Highly recommended for those who want to have a good access to the city centre of Antwerp. The WiFi is great and well connected. The room is very comfortable and clean too. Easy access to the public transport system and restaurants. The convenience store is located on the next door. Enjoyed staying at this hotel.

a very pleasant and well situated hotel. obliging staff ensured an enjoyable visit. a well appointed room that was clean, together with a bathroom that complemented. this is mmy second visit and i have no qualms about recommending it.

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo