Apartments in Newbury

We were looking for a spa hotel full board. The reviews for the hotel appeared good. It is not a cheap stay so we expected the best. Generally the stay was great and the spa was very nice except you had to book your 2 hour slot. The meals we good and the service was excellent. Problem was it was only two average size plates of food and anything extra was charged for even bread at £6. I ordered a GnT it was £17 plus a service charge so was in excess of £19. A bit OTT. The room was spacious although very tired. The patio outside had two chairs and a table but the floor was covered in bird poop. The bed base cover was torn and there was no extract in the bathroom. The room definitely needed updating. On receiving our bill by email we noted we were charged over £40 service charge for our dinners. First for us. Would we return - no. The following night we stayed near our family and were in a Young's hotel adjoining there pub in Chertsey. Value for money it was exceptional. A great room with everything one would need an a breakfast with proper coffee and cocktails included all for £125 for 2. Unfortunately no 2 hour spa. Dinner for two £50+. Highly recommend.

Rooms needed a bit of tlc, painting general maintenance. We only booked 2 nights but decoded to stay for additional 2, but room we were in was booked out. Was kindly offered a third off price of better quality accommodation

I stayed in room No. 5, The Jack of Newbury for 2 nights in December. The night before and night of my wedding. The room is a studio with a gorgeous deep copper bath in the room. The hotel and restaurant/pub itself is stunning. It felt so clean, modern with a country/vintage style decor. It was beautiful. It definitely has been refurbished to a very high standard with a fantastic interior designer. The room felt very luxurious. However, there were a couple of items missing which impacted on my stay and may be why the hotel has not yet reached 5 stars, particularly as I was getting ready for my wedding. I mentioned at the time of booking and before my stay that this was a wedding booking, however there was no full length mirror in the room at all. Luckily the room next door was vacant and the door was open so I was able to pop in and out to check my wedding dress etc. but really, every single room in the hotel should have a full length mirror, that’s just basic really. I did ask reception if they could provide one or help in some way and they said they’d look into it but I never heard back. I was just thankful the room next door was empty otherwise I’d be turning up to my wedding without knowing what I looked like! I was also situated on the highest floor and getting down the very narrow and steep stairs in my dress was a scary challenge!! In the bathroom of my room, there was no towel radiator or toilet roll holder. The thermostat was also tricky to navigate and myself and neighbour on the first night both had to sleep with the windows open as the room was so hot but as I was on a main road the room was extremely loud so my sleep over all was not fantastic but in all fairness to the hotel my nerves and excitement also contributed to the lack of sleep. These are all things which hopefully can be easily rectified to improve stays in the future, The breakfast and dinner at the Hare & Hounds was delicious and all of the waiting staff were so friendly and helpful. Although, worth noting that I did request my breakfast to come without sausages but my plate came out with sausages- although this was not a massive issue to me so I decided not to make a comment on this on the day as not the end of the world but worth making a note of on here. Overall, a gorgeous hotel/pub/restaurant and if these issues were fixed/improved/made good, I would love to return again in the future. The missing details do let the refurbishment down I’m afraid and the mirror did play a big issue in me getting ready so it is only a 3/5 for me on this occasion! :(

Had a lovely lunch at Donnington Valley Hotel on 14th May. Can highly recommend the Burrata, Plum Tomato Salad, Basil, Breads sharing starter The roast beef was lovely (although my husbands was very fatty, but I think that’s just the luck of the drawer with how the meat is served) there were plenty of fresh seasonal vegetables, that came in a separate bowl and steaming hot which was great. Dessert was amazing, highly recommend the Lemon Tart and raspberry sorbet, it was delicious. Waiting staff were super attentive. Thank you very much.

OK, quite satisfied, the service staff is very friendly, the difference between the standard room and the big bed room is very easy to make mistakes. I must pay attention to it. I made a mistake. The others helped me to change a family room. Fortunately, breakfast. general.