Guest User
August 16, 2024
Bad service and customer service. At the check-in, I was given two cards to enter the room. On the 5th day, one of the cards was taken away from me without warning because they realized that I left the air conditioning on when I went out. This is perfectly normal for someone with a child under 2 years old and who is allergic to air conditioning. Despite my explanation, they vehemently refused to give me the card back. Furthermore, they advertise that they have a swimming pool when it is not in use. At no time did they warn or give any reason for this. However, the prices charged are the same. Plus, there is a lot of noise in the corridors of the rooms, even after 11 pm. I do not recommend it at all.
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