Guest User
June 7, 2024
⚫️Avoid the hotel of the company in Greece!!
First of all, don't book this B&B, it is located in the center of the refugee area in Athens! It's terrible. There are homeless people from the Middle East on the street. There are people lying on the roadside. What's more terrible is that there are syringes on the road (even there are stalls selling syringes next to the subway station. I am trembling every time I go back to the B&B
⚠️Don't stay in the Omenia area north of the Acropolis!!!
What's more important to avoid is the service attitude of this company!! A few days after we booked the B&B, the staff of the company asked if we wanted to change to another B&B because this B&B was a bit old, and then recommended several expensive ones to us... We looked at the pictures of this B&B and thought it was acceptable (mainly the price was affordable) and didn't want to pay extra for more expensive ones. The company also didn't explain that this B&B was located in the refugee area...
⚠️A few days before check-in, the staff specially created a group to be responsible for our check-in, But! No one in the group replied to the message to solve the problem!!
After checking into the hotel, we found that the air conditioner had no remote control. We contacted the staff to solve it at night, but there was no response all night (no one answered the phone call). There was no air conditioning in such hot weather in Athens... We had to figure out how to turn on the air conditioner without a remote control, otherwise we would not be able to sleep that night. The next morning, they told us that it would be solved today, but there was no news after that. Maybe they knew that we turned on the air conditioner ourselves and were too lazy to care.
When we booked it, we didn't pay attention and thought it was a foreign hotel. We saw that it was cheap on Ctrip and booked it directly. We didn't expect it to be a domestic company. I will remember this in the future. It is recommended that foreign homestays and hotels are still reliable on booking or Airbnb!
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