IG: Efty_Shia
October 17, 2021
Lovely place to stay at, a bit overpriced but overall we had a wonderful experience. Lost a few points on the several delays we had. Both from room service and team. The main manager gifted us a lovely bouquet though and made us feel warm.
The manager at Locatelli, Mario, his team, and Chief gave us the best experience ever!!! We have returned several times to eat there and they took care of us every single time. Preparing amazing vegan/vegetarian food and Apu, our waiter, ensured that everything was amazing.
The spa facilities are unique, we enjoyed all areas and the salt pool but the massage was so-so, for the price we payed.
The breakfast area was very loud, waiters were arguing and it was very noisy. The constant music blasting everywhere was also not aligned with the serenity that this place aims to create. We were on the top floors and we could still hear the pool music until late hours.
We will return back to Locatelli for sure. As far as staying there..we might give it another try.