Guest User
September 13, 2024
Absolutely Awful. Avoid! We booked this as it was the only accommodation available close to where we were working. On arrival, the check in is very far from the hotel main door. The key they gave us didn’t work so we had to go back to reception before we could get in. When we got into the room it just got worse. The room smelled strongly of cigarette smoke and there were cigarette butts on the window sill and jammed into the window mechanisms. The bed had blood stains on it. There was debris left on the shelves from the last occupant. The toilet was filthy, there were dirty towels on the floor and hairs over the bathroom. We went to ask for a refund, the staff on site cannot process this. They couldn’t offer us another room the same as we had booked but we wouldn’t have wanted to stay anyway.