Top 5-Star Hotels in Kuching Division

We took the Executive Deluxe river view room, on the 16th floor at the Astana Wing. View was fantastic. Room was large, clean and comfy. No bath, just a shower stall which suited us just fine. Buffet breakfast was adequate, tasty, some menu items changed daily. However, what I liked most was the Roti Jala with its curries. You can dine al fresco with a nice view of the river. I will definetly stay here again

The front desk staffs was friendly, I saw the viral ”orange” cat outside the lobby when I was waiting for my room to be ready before check-in. Booked my room online but didn't expect the room was big and spacious for us. The room was clean and well managed by the housekeeping staffs. Whenever I go, the hotel staff greet us with a smiling face. I didn't booked for my breakfast but I have tried their meals during dinner with colleagues last January, the food was delicious. The fitness centre is accessable to guests at the room level. We went for a brief look to a great view at the indoor pool before check-out. Overall, the stay was great. Will come again for another stay.

First and foremost would like to thank the front office team for arranging such a special moment for us and was so welcoming and nice from start to finish. The room from from the comfort, the amenities, the cleanliness is all great! We really love the bathtub as everything is already prepared. Breakfast was really nice and lovely. The spread was great, the food is delicious, the staff was really nice and attentive. Me and my partner loved both pools our private room pool and also the main pool was great! Thank you once again for the great & memorable holiday! ＜3

The hotel environment give a feeling of privacy and higher standard than Damai Beach resort. They have special event on the 1st night of Gawai for all hotel guests which is very happening. The hotel provided toilet amenities such as shower gel and shampoo from Loccitane brand. Also there is complimentary pillow sleep which promote deep sleeps. The downside is the room is not clean. Maybe due to high occupancy and not enough time to clean thoroughly. There are spider web, dust on the glass cabinet, little cockroaches. Also, as advertise in Trip.com, they room is sea view, but I get the room with hill view (and limited ocean view)

great service ,been upgrade to executive suite room, receptionist is super friendly and nice, attend to customer promptly. breakfast was awesome, a lot choices.

New hotel in Kuching, latest addition. Beautiful building architecture, the existence of Sheraton made Kuching city look stunning at night. I was at the hotel for a weekend team offsite meeting. All of the feedback I got from our colleagues from West Malaysia - the staff were warm and friendly. The food was nice, only feedback - the coffee served from the machine gets cold too fast probably due to the cold air-conditioning. Hopefully this hotel will improve further their services and stay on top of things!

My recent stay at the Hilton Hotel Kuching was marked by its exceptional location and some notable features. Firstly, the hotel's strategic location near the waterfront and within walking distance of various attractions, including eateries, souvenir shops, and the famous ”kek lapis Sarawak” outlets, greatly enhanced my stay. This convenience was a definite plus. Upon my arrival at 4:00 pm, I encountered a small setback as the hotel was fully booked, and no rooms were available for check-in. However, the courteous staff at the reception counter promptly addressed the issue. They kindly requested a short wait while a room was prepared for me, and I was offered a welcoming drink at the lobby bar during this time. The lobby itself exuded a pleasant ambiance with ample lighting. I finally checked in at around 5.30 pm. The room I eventually occupied was delightful, offering cleanliness and orderliness. It appeared to have been recently renovated, as there was a faint smell of paint. A suggestion for the hotel could be to introduce pleasant room fragrances to alleviate this issue. The room featured a picturesque view of the Sarawak River, enhancing my experience. The bathroom was also clean and satisfactory. The breakfast options at the hotel were extensive, though I noticed a repetition in the menu during my 4-day stay. On the final day of my stay, I opted to have breakfast at a nearby kopitiam due to this repetition. I hope the hotel can introduce more variety into their breakfast selections. However, there were a few downsides to my stay. The hotel was undergoing renovations, resulting in limited room availability. Additionally, the gym was on the smaller side, and there was no sauna during my stay due to the renovations. Furthermore, only two elevators were operational for guests, which occasionally caused delays. Despite these minor inconveniences, the Hilton Hotel Kuching offers a fantastic location, comfortable rooms, and a courteous staff. Special mentions go to reception staff members Petros and Ivan, who were friendly, and Liz, who was particularly helpful and warm during breakfast service.