Golden Horn Apart Hotel

Pros : - Good location. Not too far from city centre/ town area/ nice restaurants. - Customer service was on par. The staff always greeted with a smile and provided help when needed. - Relatively clean room and environment. - Near a park with exercising equipment. Cons: - Breakfast was decent and was freshly prepared. However, it was a bit disappointing that they had the same layout and dishes throughout our 5-day stay. It would have been nice to see more breakfast options.

- super location - nice service - clean rooms - convenient located close to restaurants, coffee places, supermarket, pharmacy and in front of a beautiful park. - Front desk people, amazing so helpful and supportive, - Special thanks to Ms. Wafa for making sure that my stay was comfortable and good, I highly appreciate. I highly recommend.

Bad service and rooms avoid if you want a pleasant stay. We came on a 5 day stay with a 7 month old baby and has horrible experience. Our room had a broken window and it was given to us anyways. The room had a lot of noise due to cars on the road. Despite requesting for 3 days consecutively the manager was not willing to change the room. They keep saying no with a straight face and not willing to give the money back for the remaining days.

I want to address my experience with Gold Horn Apart Hotel in Baku (36 Ataturk Avenue). I booked to stay at this hotel with my daughter as she attends the International Astronautical Congress 2023 in Baku using *******. On the 5th night of our stay, my daughter and I were watching TV around 12:30am and a random man unlocked our hotel room door and entered. He then closed the door as he saw we were inside and left. I went down to the hotel reception and told the staff what had happened. I requested that he call the police but he refused to do so. I then requested that he checks the security footage, which shows the unknown man entering our hotel room and leaving. Following this, I told the staff to contact this man and go to his room. The reception hotel staff was very hesitant and also had poor English. He also refused to call the police despite my multiple requests to do so. This led me going to the street and looking for a police car myself at 1am. I could not find a police car, and so, begged one of the drivers outside to call the police. Following this, the police arrived and they noted this incident and said they will investigate this. I was worried because I was going to leave the country the next day and my daughter was going to stay the remainder of the duration - 4 days at this hotel. I did not feel secure and ultimately booked another hotel for the rest of her stay. I ended up paying for another hotel and checked out of Golden Horn Apart Hotel early midway through.

Reza was the best guide for us when in the property, though he was the one securing the place. The entire staff was great, but Reza stood out amongst all. Probably they can work around their room service or cleanliness, in general. We had to ask for ‘clean my room’ service. A bit far from the happening spots of the city but still not exactly a quiet place. The Ataturk Park was perfectly placed in the middle of the road. Won’t mind staying there again.

Staff is very friendly. Very neat and clean. Room was also very clean. Location around property is also amazing. Good for shopping. Mall, food, metro is at 10 min walking distance.

Wonderful place for family to stay. Hotel has quiet, clean, spacious, high quality rooms. My parents enjoyed this place. Perception is always ready to help and respond back as soon as possible. Thank you! We will come back again.