Funchal Hotels with Balcony

The location, the setting, the facilities and cleanliness is pretty good. The issue is with their service. We tried calling the reception during the working hours and there was no answer. They also did not call us back. If we are lucky, we will see a staff and get some assistance. It is important to have a car of your own otherwise it is difficult to get around in the resort. The total that the hotel charged is way more than what was shown in trip website. Even if I include the city tax it was still high. It is important to give a clear picture of the total amount of the booking. Just to put it in context, there was almost Euro 150 difference between what was shown in Trip website and the final amount that I paid to the hotel. This is a shocker for me. And of course it is not what I want to have a first experience of using Trip website. This needs to be looked into.

We really enjoyed our stay at Baia Azul. This hotel has everything! Gorgeous views from the lounge area, a lovely bar with entertainment at night, excellent service, lovely comfortable rooms, and a very nice pool area. We cannot fault it! The breakfast was also lovely. Would definitely stay here again!

We stayed in the hotel with group of friends. The experience was really nice — rooms are clean and design are interesting and cozy. You will have breakfast in the other hotel next door and it’s delicious. Also you can use territory of other hotel — there are really nice lounge zone, pool and sea-view. We enjoyed. Only one thing was disturbing — if you want to sleep with open windows it can be really noisy. Because of the buses (going from early morning) and loud people (who were singing and screaming drunk). But if you close the window everything is perfect. Thanks

Everything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…

Since it was all-inclusive, we were able to eat and drink at one of the restaurants. The restaurant I recommend is an Italian cafe called VELA DI CANALE. They offer all-you-can-eat hot pizza, and if you time it right, they'll even bake you your own pizza with your favorite toppings. The pool was spacious and we were able to relax. I'd love to stay here again.

We were staying with group of friends. And everybody were impressed — beautiful hotel, very clean and comfortable rooms, hot water (sometimes it can be a problem in Madeira, but not here). Also veryyyy tasty breakfast — a lot of different fresh food, good coffee. And atmosphere in general very friendly and calm. Also they have swimming pool and terrace on the roof, even in cold weather it’s really nice just to look at the city and the sea from the top. Thanks, we will be happy to come back :))

The experience in Pestana Ocean Bay was quite pleasant, the collaborators were always very sympathetic and attentive, helped whenever it was necessary, have certainly a team concerned with the guest, careful, in a questionnaire I answered in the middle of my stay, I mentioned that there could be grapes in the buffets (this because my daughter loves them very much, and the grapes were a fruit that had not yet appeared), I made this comment thinking that it would not be read, however, on the day after arrival at the room we had a beautiful grape plate, at that moment, we felt shaved as if we were at home, it was a gesture of care that left us sensitive, are of congratulations That is why and because they actually read the questionnaires, which we often think no one will read and care about what is written there. They have a good organisation, presentation and logistics of everything that involves a stay: meals, animation at the end of the day, excursions/passages, etc. Continuation of excellent work ☺️ thanks.

The hotel is located just outside of old Funchal which was about 10 minutes drive away. There are lots of good restaurants near by and nearest beach is appropriately 7-10minutes walk down from the hotel. Good breakfast options. Nice location for a sunset view from the outdoor pool area.

The hotel is beautiful and super homey, you can get to the city centre really easily as there is like 3 different buses and one that is less than a 3 minute walk away from the hotel, the staff are kind and friendly, we initially got given a room right next to the entrance, due to the really thin walls it was unfortunately really loud, but the staff moved us to a much better room with no problem at all, the rooms aren’t super clean as there was some hair left after cleaning and a bag of medicine another guest had left, but it’s an amazing hotel and I’ll be staying here again next time I visit. The pool is not usable (extremely dirty) and the breakfast and coffee are way too much for what you get.

The dining room -I was there for the breakfast- is an old one, not so inviting. The breakfast-selection is not so good, as a vegan or vegetarian you can't choose much (only beans & bread), the coffee is okay but not tasty, the juices are not fresh & sugary. There is no big pot for cooking, for two persons it would be good to have one. The bed is good, the fan does its job, the bathroom is big enough, the balcony practical. The location is near to the busline, 30min to walk to the center & there is the Lido promenade (with some places to swim) to the next small city with a small light tunnel for pedestrians, there you can hear/see the surf :) The opening times for the pool are too late in the morning and too short (8.00-20.00). The female staff at the reception with the glasses (saturday evening), didn't manage my wake-up-call for the next morning (the staff at this day showed me that he had no notice for a call), thats not a good one, because sometimes you have to depend on it.