Jumeirah Bali Reviews
Jumeirah Bali
Kawasan Pecatu Indah Resort, Jl. Raya Uluwatu Street, Kuta Selatan, Kuta, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
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1 night
Jumeirah Bali Guest Reviews
4.7/5
Amazing
64 review
Verified reviewsLocation4.6
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(64)
Positive reviews(62)
Reviews with photos/video(35)
Friendly owner(29)
Awesome rooms(15)
Tasty restaurant(9)
Delicious breakfast(8)
Great value for money(7)
Classy environment(5)
Nice sea view(5)
Large rooms(5)
Negative reviews(2)
Chinx52
Garden Villa with Private Pool
Stayed in Apr 2024
Couples
33 review
Outstanding
Posted on Apr 14, 2024
Amazing place, love Jumeirah brand hotels/resorts.
Fantastic service, great breakfast, amazing rooms.
Beautiful resort.
6/8
Response from Property: Dear Chinx52, Greetings from Jumeirah Bali!It is always delightful to receive wonderful feedback particularly when it is coming from our valued guests such as yourself.I am so glad to know that you enjoyed the entire stay from the beginning until you departed the resort with unforgettable memories. We appreciate your complimentary words and I will definitely share your valuable feedback with the team to continuously deliver the Spirit of Jumeirah, service from the heart.Together with the team, we look forward to your return for another memorable experience.Sincerely, Ram Hiralal General Manager
Guest User
Garden Villa with Private Pool
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on Mar 1, 2024
We stayed only two nights , amazing experience, new and clean rooms, in room swimming pool good enough to swim ( even for adults). Beautiful views, we planning to back next time and stay longer . Food delicious, nice beach for swimming and surfing…
Response from Property: Dear Valued Guest, Thank you for taking the time to share your experience with us, your kind and positive feedback is truly valued!I am most delighted to learn that you had a wonderful experience at The Jumeirah Bali and had a chance to enjoy the facilities and services we offered. Total guest satisfaction is our utmost priority and I genuinely appreciate your complimentary words upon our dedicated team, I will definitely share this wonderful feedback to the entire team, to motivate them continuously deliver Jumeirah Bali signature service from the heart.The Jumeirah Bali would love onto welcoming you back to this beautiful island for another unforgettable stay experience.Sincerely,Ram HiralalGeneral Manager
WAI KIN
Ocean Villa With Private Pool
Stayed in Feb 2024
Family
3 review
Very Good
Posted on Mar 3, 2024
Very nice hotel and excellent service from all hotel staff.
Their have a kids club and having different activities everyday and our kids so happy and enjoy
Hotel have a great restaurant with good vibes and excellent sea view and I think this restaurant is a local favourable restaurant , many guest come and having dinner
Excellent staying experience and looking forward for next bail trip
6/9
Response from Property: Dear Wai Kin, Thank you for taking the time to share your experience with us, your kind and positive feedback is truly valued!I am most delighted to learn that you had a wonderful experience at The Jumeirah Bali and had a chance to enjoy the facilities and services we offered. Total guest satisfaction is our utmost priority and I genuinely appreciate your complimentary words upon our dedicated team, I will definitely share this wonderful feedback to the entire team, to motivate them continuously deliver Jumeirah Bali signature service from the heart.The Jumeirah Bali would love onto welcoming you back to this beautiful island for another memorable stay experience.Sincerely,Ram HiralalGeneral Manager
Siong Hwee
Garden Villa with Private Pool
Stayed in Jun 2024
Family
3 review
Amazing
Posted on Jun 18, 2024
Nice hotel to stay
Response from Property: Dear Valued guest, Thank you very much for taking your time to share your very positive feedback for Jumeirah Bali. It is highly appreciated. We look forward to welcoming you back for another memorable stay in the near future. Sincerely, Ram HiralalGeneral Manager
Tink
Garden Villa with Private Pool
Stayed in Jan 2024
Couples
1 review
Outstanding
Posted on Jan 30, 2024
Very nice, coil hotel, enjoy
One of the best in bali, love it very much
Response from Property: Dear Tink, Thank you very much for taking your time to share your perfect 5 star score with wonderful feedback of our resort from your recent stay experience with us. It is highly appreciated. We are looking forward to welcoming you back in the near future for another memorable stay experience with Jumeirah Bali! Best regards, Ram Hiralal General Manager
Guest User
Ocean Villa With Private Pool
Stayed in Apr 2023
Family
8 review
Outstanding
Posted on Apr 7, 2023
Very good hotel… provide 24 hours in villa dining…provide medical service by doctor in villa when kid was sick!
Serve fresh fruits and even honey when asked to soothe sore throat and cough
Very homely type of service
Kid loves the kid club which provides hands on drawing and cookies making sessions
Response from Property: Thank you very much for choosing Jumeirah Bali as your preferred accommodation during your recent Family holiday in Bali. I am delighted to understand that you are satisfied with our resort facilities and services, especially our Peafowl Pavilion - The kids club. Our team and management are looking forward to welcoming you & Family back to Jumeirah Bali for another memorable holiday experience. Sincerely, Ram Hiralal General Manager
StanC
Garden Villa with Private Pool
Stayed in Mar 2023
Couples
16 review
Outstanding
Posted on Apr 13, 2023
The interior of the resort is beautiful and elegant. I really love the room’s design, colors and it is so spacious. All furniture fit perfectly, love the hidden tea/coffee making corner. However, we had issue with water heater, bed side lamp and the smoke detector, surprised that we don’t get offer to change our room, it is a bit annoyed because we have to wait. Thank goodness that the smoke detector only activated the alarm during our room tour and check out, at least it didn’t spoiled our Sunday morning. I guess Thailand hospitality would react differently in such situations. To be fair, staffs are very friendly, polite and attentive. Food is amazingly great at both Segaran and Akasa. As overall, we really had a great time and wish to be back very soon.
Response from Property: Dear StanC,Greetings from Jumeirah Bali!Warm greetings from Jumeirah Bali!Thank you so very much for choosing Jumeirah Bali as your preferred resort for your recent holiday in Bali and for kindly reviewing and appreciate our resort’s facilities and services. Please rest assure that your feedback is essential in our effort to improve our service standards and have been shared with the appropriate departments for further follow up action, to ensure this experience would never happen again. Should you require further assistance, please feel free to contact me directly, and it will be my pleasure to assist you.Thank you for choosing Jumeirah Bali Indonesia and look forward to welcoming you back for another great time holiday with us very soon. Best regards,Ram HiralalGeneral Manager
Anonymous User
Garden Villa with Private Pool
Stayed in Dec 2022
Couples
30 review
Outstanding
Posted on Jan 23, 2023
beautiful location, great villas (one of best in Bali). only thing to improve - better food in restaurant (with more afgordable pricing too)
Response from Property: Warm greetings from Jumeirah Bali! Thank you very much for taking your time and sharing your wonderful feedback from your recent holiday with us, and I am delighted to understand that you have a joyful one. Please rest assure that your kind, positive and constructive feedback will be our highest motivation to serve better in the future. It is highly appreciated. Thank you once again and look forward to welcoming you back to Jumeirah Bali soon. Best regards, Ram Hiralal General Manager
Guest User
Garden Villa with Private Pool
Stayed in Oct 2023
Couples
2 review
Outstanding
Posted on Oct 4, 2023
Very beautiful
Response from Property: Dear Sir / Madam, Warm greetings from Jumeirah Bali!Thank you so very much for choosing Jumeirah Bali as your preferred resort for your recent holiday in Bali and for kindly reviewing our resort’s facilities and services, and I am delighted to learn that everything you mentioned exceeded your expectation and how the team took care of your needs very well. Very positive and kind feedback like yours will always serve as an inspiration and motivation to our team. We certainly hope that future plans will bring you back to stay with us for another exquisite resort experience.Sincerely, Ram HiralalGeneral Manager
Anonymous User
Garden Villa with Private Pool
Stayed in Jun 2024
Friends
5 review
Posted on Jun 17, 2024
The service was full of errors, and trip.com finally compensated me. The entire management team is broken, the name is not worthy of the name, the price and service are far from proportional, I do not recommend it at all, you can buy many other better brands at this price. One point is given because a comprehensive rating is required. For this price, please choose another brand.
The housekeeper was very frustrated and the check-in process was very poor. The housekeeper was very unprofessional. I have lodged complaints more than once. The toilet in the room actually needs repairs🧰 For a hotel at this price, I actually have to argue about the issue of hot water for bathing.
This is my first time staying in a hotel of this brand. Have no confidence at all
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Response from Property: Dear Valued guest, Thank you very much for sharing your impressions of your recent stay experience with us. It is highly appreciated. On behalf of our team and management, I sincerely apologize for the inconvenience experienced during your stay with us. Please rest assured that your feedback has been noted and shared to our department leaders, to ensure improvement is made forthwith. We are looking forward to have the opportunity to welcome you back to Jumeirah Bali in the near future. Sincerely, Ram HiralalGeneral Manager
Guest User
Garden Villa with Private Pool
Stayed in May 2024
Friends
12 review
Outstanding
Posted on Jun 7, 2024
I like this hotel very much, it's great value for money, the hotel environment is very good, it feels like you can take photos wherever you go 😄, the breakfast is also great, the most important thing is that there is a private beach with few people, once you sit on the beach lounger, the hotel staff will bring you towels, water and small desserts, which is very considerate. I will definitely choose this place next time.
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6/7
Response from Property: Dear Sir, Thank you for taking your time to share your wonderful feedback from your recent stay experience with Jumeirah Bali. It is highly appreciated. We are looking forward to welcoming you back to Jumeirah Bali for another memorable stay experience with us. Best Regards, Ram HiralalGeneral Manager
ella2898
Garden Villa with Private Pool
Stayed in May 2024
Family
12 review
Outstanding
Posted on May 8, 2024
The hotel covers a large area, and you need to connect to other places when you go out, so it is very convenient to communicate. The hotel is new, so the facilities and equipment are complete and relatively smart. The best way to come to Bali is to lie down in the hotel. The spa here is very good and the price is moderate. It takes a full 2 hours and is very comfortable. The seafood restaurant in the hotel is also great, and you can watch the sunset.
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6/11
Response from Property: Dear Ms. Ella2898, It is always delightful to receive wonderful feedback particularly when it is coming from our valued guests such as yourself.I am so glad to know that you enjoyed the entire stay from the beginning until you departed the resort with unforgettable memories. We appreciate your complimentary words upon our dedicated team and I will definitely share your valuable feedback with the team to continuously deliver our Jumeirah Bali signature service from the heart.Together with the team, we look forward to your return for another memorable experience.Sincerely,Ram HiralalGeneral Manager
Guest User
Garden Villa with Private Pool
Stayed in May 2024
Couples
9 review
Outstanding
Posted on May 9, 2024
Everything is very satisfactory! The room is big enough, grand and exquisite, the equipment is very new, the smart toilet is well received, the bathtub is also non-slip, these small details are well done. The service staff are also very nice, the scenery in the hotel is also good, the restaurant is also delicious, I will come again next time if I have the chance
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6/8
Response from Property: It is such an honor and a great pleasure to welcome you to the resort and for taking your precious time in sharing such a remarkable review.Dear Valued Guest,I am so glad to know that you enjoyed the entire stay from the beginning until you left the resort with an unforgettable bank of happy memories. Certainly, your positive feedback will be shared with the entire team, to motivate them to continuously deliver our Jumeirah Bali signature service from the heart.Thank you for your continued support of our brand and together with the entire team, we are all looking forward to offering you another wonderful stay experience with Jumeirah Bali in the not too distant future.Sincerely,Ram HiralalGeneral Manager
Guest User
Garden Villa with Private Pool
Stayed in May 2024
Friends
3 review
Outstanding
Posted on May 2, 2024
The scenery is beautiful. The sunset at the cliff restaurant is very beautiful. The service staff are also very enthusiastic. There is a small shuttle bus to pick you up wherever you need to go. This style of villa is worth a try
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6/8
Response from Property: It is such an honor and a great pleasure to welcome you to the resort and for taking your precious time in sharing such a remarkable review.I am so glad to know that you enjoyed the entire stay from the beginning until you left the resort with an unforgettable bank of happy memories. Certainly, your positive feedback will be shared with the entire team, to motivate them to continuously deliver our Jumeirah Bali signature service from the heart.Thank you for your continued support of our brand and together with the entire team, we are all looking forward to offering you another wonderful stay experience with Jumeirah Bali in the not too distant future.Sincerely,Ram HiralalGeneral Manager
tori-
Garden Villa with Private Pool
Stayed in Apr 2024
Couples
2 review
Very Good
Posted on Apr 30, 2024
The staff at the Jumeirah Hotel always smiled and greeted me first as I passed by, making my stay very comfortable.
The breakfast menu was disappointing, unlike other comparable hotels nearby, and the taste of the food was flawless.
The cleanliness, atmosphere, and interior of the room were all excellent, making it a satisfying trip.
Original TextTranslated by Google
Response from Property: Dear Tori-, It is such an honor and a great pleasure to welcome you to the resort and for taking your precious time in sharing such a remarkable review.I am so glad to know that you enjoyed the entire stay from the beginning until you left the resort with an unforgettable bank of happy memories. Certainly, your positive feedback will be shared with the entire team to motivate them to continuously deliver our Jumeirah Bali signature service from the heart.Thank you for your continued support of our brand and together with the entire team, we are all looking forward to offering you another wonderful stay experience with Jumeirah Bali in the not too distant future.Sincerely,Ram HiralalGeneral Manager