pisonextgen
June 18, 2024
We stayed with a toddler. The room provided smelled of cigarette smoke. After asking to move rooms, it turned out that the condition of the second room was still bad. There is a door stopper screw protruding from the floor and the condition of the ceiling is that there is black mold from the AC leak. So, apart from being a safety hazard, this room is also a health hazard. Finally we decided not to stay (money was lost) and moved to another hotel. We were offered to move to another room but I had lost trust in Pop! Kuta Hotels. Safety and health should not be compromised by Pop! Hotel that is part of the Ascott Group.
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