Guest User
June 21, 2024
A bad experience! I originally booked a super deluxe double room with sea view (Figure 1), but when I arrived at the hotel, I got Figure 2! There was only one side of the glass that could see the sea! It was the same as Figure 3! As a result, I went to the front desk staff! A male waiter at the front desk had a very bad attitude and said impatiently that he did not give me the wrong room! This is what a super deluxe double room with sea view looks like, but this room is clearly Figure 3, with only one side of the glass! He said that because Figure 1 is next to the sea, you can see the sea on both sides, but it’s actually the same! I was very depressed, how could it be the same! It’s because you can see the sea on both sides that I booked this room, otherwise wouldn’t it be better to book the cheaper Figure 3! He clearly gave me the same look as Figure 3! If it’s the same, why don’t you upload the real picture on Ctrip! As a result, I strongly requested to change rooms! The man was very impatient and asked his colleague to take me to see the room in Figure 1, which was actually next to us, that one! So friends who come to stay in the hotel must ask hello, whether there is a room you want to book, don’t be deceived! Then the short front desk man was very impatient, and I don’t know what he said in the local language! Anyway, the attitude is very bad! ! Bad review! ! If your room is very different from the picture, please indicate it! If I booked a super deluxe double room with sea view, please give me the room type in the picture! I can accept that your room is different from the picture, but I can't accept that the difference is very big. It's just a wall of glass. It's the same as the deluxe double room with sea view! And the man at the front desk of the hotel, who is he showing his sour face to! ! He was still procrastinating when checking out, very slow! If you don't want to work here, tell your boss! Why do you show a sour face to the guests! We are here to travel, not to see your sour face! The service is very bad! ! Not recommended! ! 👎🏻👎🏻👎🏻
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