Jasmine
December 12, 2024
Excellent service.
Daily warm smiling greetings from all the staff everytime we cross path.
Some of the receptionist greets you by your first name which makes it even more personal.
It was my birthday. A mini cake was send to my room. I was given a few perks such as 50% discount for the spa.
There were many activities available in the hotel. Such as morning yoga, pottery which was fun, wine tasting (trying local Bali wine!) and many other activities.
You can get your photos taken by a professional photographer within the hotel too.
Breakfast is delicious with a wide spread of local and international options. Fresh fruits, juices and jamu available including various hot food stations.
Great attention to details with the room services. Twice a day room service.
- morning tidy up: daily fruits, refreshing potpourri in the bathroom, lil noted about Bali which can be used as book marks.
-evening winding down: preparing the bed (removing the decorative cushions and decorative panel, folding the duvet edge for easy access to get into bed) camomile tea or hot chocolate sachet by the bedside table. They even spread out the shower floor mate for evening showers. It is otherwise folded in a fancy way.
Small touches and details that make the difference!
They even tidy up my cables!
Good security at the main entrance.
Great location. Near some of the main highlights.
In the evening, live traditional music
There are a few down side
- it’s quite deep in from the main road so it’s a bit of a walk to get out. Bonus: the hotel provides shuttle to certain location.
- many steps around the hotel (uluwatu is full of cliffs) Good exercise as the hotel feeds you well but it might not be suitable for the elders or people with mobility issues.
And the access to the beach below is not available because of renovation works.
It’s all good and I don’t really mind the “ downside” of the hotel as the rest of it does makes up.
I will be back