With a stay at The Apurva Kempinski Bali - CHSE Certified in Nusa Dua (Sawangan), you'll be a 3-minute drive from Bali National Golf Club and 5 minutes from Nusa Dua Beach. This 5-star hotel is 7.4 mi (11.9 km) from Jimbaran Beach and 10.1 mi (16.2 km) from Kuta Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a 24-hour health club. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at the Pala Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 162 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
HHeebin2024.05.27
One of the best resorts I’ve been to. Fascinating view & service. I had a minor injury due to my own mistake, and the staffs were keep checking on me till we check out to ensure I’m fully recovered.
We stayed for two nights to celebrate my partner’s birthday. It was definitely highlight of our Bali trip. Quite a fair bit of activities that can keep you occupied.
Overall, the restaurants are not the most affordable options (we went to Koral restaurant, rooftop bars, breakfast place & Japanese restaurant - almost all except for the Chinese hotpot place) but we were not disappointed with the service/food a single time! When we got back to the room after some outdoor activities, we were greeted with a card and mini cake from the resort :) wishing HBD.
Koral restaurant was our definite favorite.
All in all, we spent about USD 2K for 3D2N. I would definitely recommend it to anyone who’s willing to spend some for a great holiday!
With a stay at Le Meridien Bali Jimbaran - CHSE Certified in Jimbaran (Jimbaran Bay), you'll be a 3-minute walk from Jimbaran Beach and a 4-minute drive from Garuda Wisnu Kencana Cultural Park. This 5-star hotel is 5.3 mi (8.5 km) from Kuta Beach and 5.5 mi (8.9 km) from Bali Collection Shopping Centre.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
For lunch or dinner, stop by Bamboo Chic, a restaurant that specializes in Pan-Asian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Jimbaran? This hotel has facilities measuring 1668 square feet (155 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Treat yourself to a stay in one of the 118 guestrooms, featuring private spa tubs and LED televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
GGuest User2023.06.08
Just back from our wonderful stay. This was our first visit for me, my husband and our kids aged 8 and 10. Everyone was wonderful, accommodating and kind. We all felt at home and their service really made our holiday. Special mention must go to Smiley and Alit. They are both such amazing people - they were an endless source of entertainment to my kids, especially playing football with my son. They seemed to know every guest by first name and nothing was too much trouble for them. The pool is stunning and well maintained, along with the gardens. The breakfast was also fantastic. We were sad to say goodbye and can't wait to come back :) Tip: Try Oil & Vinegar nearby for lunch or dinner - it was incredible.
With a stay at Mövenpick Resort & Spa Jimbaran Bali - CHSE Certified in Jimbaran (Jimbaran Bay), you'll be steps from Samasta Lifestyle Village and a 3-minute drive from Jimbaran Market. This 5-star resort is 1.9 mi (3.1 km) from Garuda Wisnu Kencana Cultural Park and 5 mi (8.1 km) from Bali Nusa Dua Convention Centre.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a waterslide, and a 24-hour fitness center. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Grab a bite to eat at one of the resort's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are available for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Jimbaran? This resort has facilities measuring 4521 square feet (420 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 297 air-conditioned rooms featuring iPod docking stations. Your room comes with a pillowtop bed. Rooms have private balconies or patios. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
GGuest User2023.07.25
My family and I have stayed here on a few occasions as well as other 5-star resorts, but we prefer Movenpick. The architecture is appealing from the outside to the inside. The rooms are large and well appointed with a large Bali bathtub, natural stone accents and color palette. Linens are luxurious, which include down comforters and oversized pillows. Service is superior to most Bali resorts. From the personal interaction with Maicel at the front desk to the servers in the restaurant & pool side bar….all creating a memorable & personal stay. Thank you Movenpick employees. We’ll see you in a few months for another great experience.
Excellent
67 review
4.4/5
Price from
₹ 10,613
per night
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Four Points by Sheraton Bali, Ungasan welcomes travelers to Kuta Selatan, Indonesia with a stylish, comfortable and affordable experience. Located near the beach and overlooking the bright blue water of Jimbaran Bay, our hotel features modern rooms with free Wi-Fi and large workspaces. Spacious suites provide a separate living room and dining table. For those planning an event in Bali, we offer over 19,000 square feet of space, including one of Ungasan's largest pillarless ballrooms; exchange your wedding vows in a glass-enclosed chapel overlooking Jimbaran Bay and Garuda Wisnu Kencana Cultural Park. Our hotel is also close to the Uluwatu Temple, only moments away. Wellness is a focus here; hotel guests have access to a 24-hour fitness center, massage services and an outdoor infinity pool with views of Jimbaran Bay. Dining includes an indoor-outdoor restaurant showcasing local and international cuisines. We look forward to seeing you in Kuta Selatan at Four Points by Sheraton Bali, Ungasan.
GGuest User2023.06.01
We stayed here for 4 nights and 3 days, so here is our review. The Good Things: 1) This hotel is located beside GWK (Garuda Wisnu Kencana) in Bali, Ungasan. 2) The breakfast is great. A lot of food varies. There's a buffet and ala carte options. (We love the crepes and green detox). 3) the staff are so friendly and welcome. Especially to Mr Agus, please forward our thanks to him. 4) Rooms are clean and quite spacious. The not so good things: 1) Rooms: needs some renovation, such as painting or etc. Some loud noises could be heard, even during night. 2) Water pressure is weak 3) Breakfast: Some food can be improved so can taste better. Conclusion: This hotel is a great option if you choose to stay around Jimbaran or Uluwatu. We will definitely will come back next time, i hope they can keep the good things and improve the not so good things.
With a stay at Abi Bali Resort Villas & Spa in Jimbaran (Jimbaran Bay), You'll be just a quick 5-minute drive from the stunning Jimbaran Beach and the vibrant Samasta Lifestyle Village. Plus, in just 6 minutes, you can reach the world-famous and exclusive Rockbar or enjoy a unique dining experience at Cuca Restaurant. For a taste of local culture, the Kedonganan Fish Market is only 2.4 miles (4 km) away, offering fresh seafood and a lively atmosphere. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include tour/ticket assistance and a banquet hall. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy cuisine at Spize Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Continental breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home with air-conditioned rooms featuring refrigerators and minibars. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include contact GRO connected to Whatsapp, as well as desks and coffee/tea makers.
Aantonajj2021.01.12
One of my favorite place to stay in Bali. And this time is my second visit to Bali and also the second time i stayed here. Love the location as it is quite close to the popular by the beach seafood restaurants there. And most importantly is ample space of parking. Booked the 2 BR Villa this time for a group of 7. Even though this time we had to wait for a good 30-45 minutes for check-in as they’re preparing the place, it was understandable as it was partly my fault for made the booking too close to the check-in time and on the other hand they seems to have a very limited staffs on duty at the time probably due to the corona situation. Anyway, the villa was great, spacious bedrooms, bed was huge and comfortable it fit my little family of 4. Very clean and quiet surroundings although the kitchen cabinet part was quite dusty and quite dirty (somewhat undertsandable yet questionable as it is located outdoor next to the pool) and so was the kitchenwares (this i’d suggest wrapping it with food plastic wrapper or something just so it won’t be exposed to the outdoor air). TV have wide selection of channels and the quality is very good. Staffs were very kind, welcoming and helpfull. Facilities provided such as stove, microwave, water dispenser are all working as it should. Pool was great, big enough for our group of 4 adults and 3 teenagers. Breakfast was good, need more selection and quantity tho. The only downside to the stay was, bathroom hot water wasn’t running and the curtain in the bathroom is not wide enough to block the view from the bedroom, although it may not be too big of a deal it is quite bothering for me. All in all, we enjoyed the stay very much and will deffinitely return and keeping in my fav list.
With a stay at Vivara Bali Private Pool Villas & Spa Retreat in Jimbaran (Bukit), you'll be within a 15-minute drive of Uluwatu Temple and Jimbaran Beach. This family-friendly villa is 7.4 mi (11.9 km) from Kuta Beach and 8.5 mi (13.6 km) from Legian Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. Additional amenities at this villa include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy a meal at the restaurant or snacks in the villa's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Treat yourself to a stay in one of the 45 individually decorated guestrooms, featuring private pools and outdoor private spa tubs. Your memory foam bed comes with premium bedding. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. 50-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
GGuest User2023.04.24
We have recently returned from a wonderfully relaxing and enjoyable 10 night vacation at Vivara Private Pool Villas & Spa Retreat in Jimbaran, Bali. Our aim was to get away from our busy life and take a complete break. The resort comprises 48 beautiful, private, self-contained pool villas, most of which are one or two-bedroom. Each villa is like your own home-away-from home, with pool decking and lounges, an alfresco kitchen bungalow (with a daily replenishment of non-alcoholic drinks in the mini bar), outdoor rain shower and bathroom, and a spacious bedroom with lounge area. It is clear that the resort aims to make every guest’s experience as comfortable as possible. As we were so comfortable in our villa, we were determined not to become complete ‘holiday recluses’ and, despite room service being the option for many of the guests, we always walked to the poolside restaurant for breakfast each morning, afternoon tea every second day, before feasting on a fabulous evening dining experience on alternate evenings. Needless to say, we did not leave Vivara hungry! The resort is like a small community, and staff are more than happy to transport you to and from your villa using golf buggies, or you can take advantage of the communal bikes and scooters and ride around the resort pathways. Additionally, a complimentary shuttle service to and from Jimbaran Beach is available, and times are customised to guests, creating a very personalised and welcome service. Being a spa retreat, we indulged in five deep tissue massages each, and they were a highlight of our stay. The private bungalows are built in a traditional Balinese style, are quiet and calming, and the masseuses provided a comfortable, relaxing and friendly atmosphere. Thank you, so much. The heart of the resort, though, is the staff. They were all, without exception, incredibly friendly, helpful, and always keen to converse and learn about their guests, or share their insights into Bali. We cannot recommend the Vivara staff highly enough. Thank you, Keke, and all your staff, for making our stay so enjoyable. We loved being immersed in the Balinese style of the resort, and Vivara did not disappoint as the ideal place for us to unwind and relax. We have no hesitation in recommending Vivara to any visitors searching for the same experience.
Located in Jimbaran, Cross Bali Breakers is nestled in the heart of the paradise, around a 10-minute drive from Jimbaran Beach and Balangan Beach. This 5-star hotel is 12.7 km from Uluwatu Temple and 16.3 km from Nusa Dua Beach.
Pamper yourself with massages and body treatments at Alo'e Wellness. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and Cross Fit. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a picnic area. Guests can get around on the complimentary shuttle, which operates within 5 kilometers.
Satisfy your appetite for lunch or dinner at Point Break, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 1 swim-up bar. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms and a chapel available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self-parking is available onsite.
Treat yourself to a stay in one of the 57 individually decorated guestrooms, featuring private plunge pools and flat-screen televisions. Rooms have private terraces or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks
GGuest User2023.08.12
I can’t speak more highly of this excellent resort. Yes, it is away from the now very busy Kuta, Seminyak, Sanur, etc and thats great. Less traffic and less noise! Just get a driver/taxi to visit other areas, they are still very reasonably priced (by Aussie standards). The gardens are beautifully maintained, the pools sparkling and our villa very comfortable and private, also it’s own plunge pool…..very refreshing in a hot climate. We ate very well from the extensive buffet breakfast (included in our package), the a la carte lunch menu (small meal for us after a hearty breakfast) and the dinners when we ate in. The food was delicious, perfectly cooked and very well presented. I would like to give my greatest praise, and thanks, to the staff. I think we pretty much met them all as it’s not a huge resort. Without exception they were friendly, smiling, helpful, unobtrusive and a delight to spend time with. This was not our first trip to Bali, but probably the most memorable for all the right reasons. One aspect that should be addressed though is the lack of a full length mirror in the villa. A negative for my wife and adult daughters. Also I think 2 sets of keys should be provided in a 2 bedroom villa when 4 adults are staying. This would make the daily comings and goings easier
Located in Kuta (Downtown Kuta), The Akmani Legian is within a 15-minute walk of Kuta Beach and Legian Beach. This family-friendly hotel is 0.6 mi (1 km) from Bali Bombing Memorial and 0.7 mi (1.1 km) from Beachwalk Shopping Center.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Italian cuisine at Terrace Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 154 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGanesan2023.01.28
It was a pleasant experience, the staff working were very friendly as well.
With a stay at Kanishka Villas in Seminyak (Sunset Road), you'll be within a 5-minute drive of Seminyak Beach and Seminyak Square. This 4.5-star hotel is 2.8 mi (4.4 km) from Kuta Beach and 0.7 mi (1.1 km) from Eat Street.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Make yourself at home in one of the 27 air-conditioned rooms featuring refrigerators and minibars. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2023.05.04
Kanishka provided us with the ideal holiday in Bali! It is centrally located in Seminyak. Just walk out the door and there are all the shops, restaurants and facilities. The rooms are beautifully decorated and very clean. Our room came with a private pool. The staff are friendly and helpful. We highly recommend Kanishka!
With a stay at The Asa Maia in Pecatu, you'll be within a 5-minute drive of Uluwatu Temple and Padang Padang Beach. This spa hotel is 0.5 mi (0.8 km) from Thomas Beach and 0.9 mi (1.4 km) from Suluban Beach.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a sauna. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
At The Asa Maia, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include laundry facilities and a library. Free self parking is available onsite.
Make yourself at home in one of the 10 air-conditioned rooms featuring free minibar items. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
2024.03.24
The Asa Maia is such a wonderful place to stay that we stayed there once in February and again in March. I would highly recommend. First of all, I think Uluwatu is the best area to stay in all of Bali. It is not nearly as crowded as the other well known locations, has beautiful beaches, great restaurants and an overall good vibe. The Asa Maia is ideally located and an easy walk to many areas of interest. The staff is exceptional from the owner to the gardeners. Great care has been taken to make this place special. Morning and afternoon yoga, amazing restaurant overlooking the pool, contrast therapy (cold plunge), infrared sauna, breath work, massage, etc. The communal table makes it easy to get to know others guests if you like. I could go on and on, but this is one of the best places we have ever stayed.
Outstanding
35 review
4.6/5
Price from
₹ 31,873
per night
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No.1
4.6/5
237 review
Renaissance Bali Nusa Dua Resort
Nusa Dua, Bali | 1.27KM from Kuta Plaza
"Delicious breakfast""Offers pick-up/drop-offs"
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No.2
4.7/5
52 review
The Nest Hotel Nusa Dua
Nusa Dua, Bali | 1.16KM from Kuta Plaza
"Great stay!""Great service"
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No.3
4.3/5
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Amaris Hotel Pratama Nusa Dua
Nusa Dua, Bali | 0.68KM from Kuta Plaza
"Great stay!""Delicious breakfast"
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No.4
4.4/5
164 review
Grand Whiz Hotel Nusa Dua Bali
Nusa Dua, Bali | 1.15KM from Kuta Plaza
"Friendly owner""Great value for money"
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No.5
4.2/5
77 review
Bali Nusa Dua Hotel
Nusa Dua, Bali | 0.93KM from Kuta Plaza
"Great stay!""Delicious breakfast"
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No.6
4.4/5
118 review
Hotel Santika Siligita Nusa Dua
Nusa Dua, Bali | 1.04KM from Kuta Plaza
"Friendly owner""Delicious breakfast"
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No.7
4.6/5
240 review
Courtyard Bali Nusa Dua Resort
Nusa Dua, Bali | 1.47KM from Kuta Plaza
"Delicious breakfast""Great swimming pool"
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No.8
4.6/5
736 review
Merusaka Nusa Dua
Nusa Dua, Bali | 1.69KM from Kuta Plaza
"Great beach""Great swimming pool"
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No.9
4.6/5
170 review
The Westin Resort Nusa Dua, Bali
Nusa Dua, Bali | 1.31KM from Kuta Plaza
"Friendly owner""Delicious breakfast"
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No.10
4.5/5
279 review
Ayodya Resort Bali
Nusa Dua, Bali | 1.69KM from Kuta Plaza
"Great beach""Delicious breakfast"
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Latest Reviews for Bali hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.8/5
Outstanding
GGuest UserThis hotel is on a secluded part of the south coast of Bali, a short distance from Kuta. Our pool suite was vast, with the bathroom being open to the pool. Service is immaculate and the food is of a very high standard. The quality of the drinks, not so much, although when they opened their new Beach Club this should be rectified, according to staff. There are great deals to be had here. They have 24 hour security and airport pick up service. Staying for a few days could get your free breakfasts (that are very good) and other gifts. Highly recommended.
GGuest UserOur inaugural stay in Sanur, Bali, exceeded expectations. Situated by the beach with cafes in close proximity, the hotel's location was superb.
Initially booked for a pool access room, we were pleasantly surprised with a complimentary upgrade to the Ocean View Pool Suite. The room, impeccably clean and beautifully adorned, featured a private pool with captivating views of both the pool area and the beach.
The staff's friendliness and helpfulness, coupled with twice-daily housekeeping checks, ensured our needs were consistently met. Our time here was thoroughly enjoyable, and a return visit is certainly on the horizon
DDanielleIt was amazing! The location is perfect, very close to airport, the service and breakfast is amazing.
Very friendly staff.
The room is a dream, the private pools are calm and cosy.
LleblebLoved our stay at Hava Ubud. The location was perfect , just 10-15mins away from Ubud central.and the amenities were all clean. Staffs were super friendly and constantly make you feel welcome and safe. They were also helpful in attending our request throughout our stay. Its a shame that we couldnt stay longer.
Only downside was the false advertising from TRIP.COM as the website shows a different picture than the actual rooms. For the deluxe room with bathtub, you actually have to top-up extra (~$1.5million rupiah) for it. Trip.com should specify the room amenities properly to prevent any mixups for other future guests.
Thankfully the service was top notched that made it ok to pay extra for the room we wanted.
My recommendation is to not book from trip.com but from a more reliable provider instead.👍
TTdkzawOverall:
Hilton Bali Resort is an excellent choice for both families and couples seeking a luxurious getaway in Bali. With its stunning location, exceptional service, and wide range of amenities, it promises a memorable stay that combines relaxation, adventure, and cultural experiences. Whether you're lounging by the pool, indulging in a spa treatment, or exploring the beautiful island, Hilton Bali Resort delivers an unforgettable experience.
SSaowaluck PrommetDuring my stay at the hotel from July 14th to July 18th, I encountered several issues that I wish to bring to your attention:
Upon my arrival on July 14th, I had booked a room with a King bed, but upon arrival, I discovered that my room had a twin bed configuration instead. After requesting a change and mentioning that I am a ”Diamond Member,” the room was switched to a King bed within 10 minutes. However, there were no welcome amenities set up in the room.
On July 15th, I called reception (dialling ”0”) to inquire about breakfast and requested to invite my friend as part of my membership benefits. The receptionist took some time to check and later informed me that if my friend joined me, there would be an additional charge due to hotel policy regarding a third person. I was surprised that the receptionist was not aware that I was staying alone.
Throughout my stay, turndown amenities were never set up, which was disappointing as a ”Diamond” member. It seemed that the hotel overlooked this aspect of service.
On the day of my departure July 18th, which also happened to be my birthday, no one acknowledged this special occasion. During breakfast with my friend, I observed another guest receiving birthday wishes and a cake from the restaurant staff. When my friend informed the staff that it was also my birthday, it took another 10 minutes for a birthday cake to be brought to my table with a birthday song.
Overall, while the hotel's public areas were well-maintained and had a pleasant ambience, the service experience fell short of expectations. I believe there is room for improvement, particularly in ensuring that the service matches the level expected by loyal members like myself. Staff were generally kind and polite, but attention to detail and proactive guest recognition could be enhanced.
Thank you for your attention to these matters. I trust that my feedback will contribute to improving future guest experiences at your establishment.
GGuest UserVery disappointed stay! Stayed in October 2022 loved it loved everything. This stay we were not told about the breakfast not being buffet style well at least being dramatically downsized and put out the front at Papas Beach Cafe. The selections were bland and mostly asian style nothing like it was in October and that was why we rebooked! The pool deck is a accident waiting to happen very very dangerous. My daughter room key was re programmed at least 20 time is 6 days very very frustrating with 3 little boys in tow to have to go from 1 end of the property to the other to report it. On the good side the staff are amazing so friendly welcoming and 10/10 to the chef at Papa's cafe for inviting the 3 boys into the kitchen to make and prepare and serve the best Pizza's I have ever eaten. The Alam KulKul is in a great position and the staff are worth staying for but quite a bit needs to be done to make it great
GGuest UserAmazing hotel 1 the best in Kuta when it comes to the location, standards and keeping the resort clean and in perfect condition. Rare in Bali! the rooms are extremely comfortable, with full amenities and extremely well maintained. Beautiful Balinese style with high end products, similar standards with any international Hotels. Amazing pool size middle of a beautiful landscape, just hard to believe you are at the heart of Kuta. Breakfast is one of the best around Kuta too. So much choice to accommodate large nationalities, from Balinese, Indian, asia, continental, international etc… The staff is just amazing, extremely friendly and efficient. Nothing is perfect in life and things can happened! just address it to the front office and in the next 5 minutes someone will fix your issues, including technical issues you could have in your room. Ayu at the front office is a gem! what an asset to the Ramayana. She is so efficient and professional. Same with Endra at the Gabbah restaurant - what an amazing waiter! kindness and so professional with perfect English skills…. just another amazing asset to the Ramayana. The Resort manager is new and what a difference since he joined the Ramayana - he is everywhere, extremely friendly and really manage the property extremely well. My only negative comment will be the pool water temperature - too cold , the water should be heated same as any 5 starts hotel . Many guests were saying the same things…. pool water temperature should be warmer. Nevertheless it is my favorite hotel in Kuta 15 minutes away from the Airport in front of Kuta Beach….
GGuest UserWe have just completed a magical 10 days at Wyndham Jivva Beach. We are long term Wyndham members (owners) and have stayed at many of their hotels and resorts. Jivva Beach rates at the top of the list for us. It's just far North East of Denpasar to be out of the rat race but still within easy reach of Sanur and other tourist attractions. Apart from its idyllic setting, the staff were fantastic and went out of their way to make our stay memorable. A special mention to the head chef Gusti who has a wealth of experience at 5 star international hotels. His leadership ensured a high level of cuisine at every meal. And Wijaya, the food and beverage manager led a team of wait staff which would be hard to beat anywhere. There are no shops close by, but we booked half day tours using local drivers at very reasonable prices (IDR 600,000 for 5 hours), so we were able to visit many local attractions. We also took the ferry to the island of Penida across the Badung Strait ~ well worth the time to do this. We were surprised that the beach (which is very close), is made of black sand ~ not a problem for us, but maybe for some. In essence, we love Wyndham Jivva and intend to visit again in 2024.
GGuest UserWe stayed in this guesthouse for a week. We were looking for a quiet place to sleep, far from the chaos of Ubud, the bet is held. It's really isolated, in the middle of the rice fields. The staff are lovely, very helpful and friendly. They are always there for you and if you have a question or request, they will go out of their way to answer it right away. The room is large and very clean. We asked for an upstairs room and got it. The bed is firm but comfortable. The rooms all have a terrace where you can eat, have breakfast or simply relax. The included breakfast is very simple (choice between omelet and pancakes, fruit juice, and fruit), but sufficient. You can pay extra for extras. There is no restaurant or bar in this guest house, so you will either have to go to the hotel not far away or order your food on Grab/Gojek. We opted for this second option, and it went very well, a huge choice, delivery in less than an hour if you order from a restaurant in Ubud. The staff can also take an order and your money and go 2/3 shopping for you for drinks displayed on the minibar. Every day they gave us a bottle of water each for free. The pool is nice and clean. The air conditioning is very efficient, sometimes even too much! It has to be settled. Sometimes we just ended up cutting it off. You won't be hot. Now, the negative points, because a good opinion must also mention the points to improve: Daylight which passes very easily, the curtains are not very glued to the window so from 5 am we began to have light. It's true that we Europeans are used to sleeping in the dark. In the room there was also a pipe noise, quite sharp, when people were using the water, whether it was us or neighbours. I don't know what it is, maybe a pump, pipes... I don't know if the problem is common to all rooms. Since I'm sensitive enough to noise to sleep, I opted for earplugs, problem solved. Count 3 to 5 euros one way to get around town by ordering a ride on Grab/Gojek. We had the reservation at a very good price because booked early and before the lifting of health restrictions, so we will say that we are very satisfied with our choice. I hope they will improve the two points mentioned above because those were the two things that bothered me.
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