Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Nov 14, 2023
Madeline Kelley
This was such a wonderful stay! The staff - and specifically Gonzalo - were so incredibly helpful. From arranging me airport transfer to/from, to giving me recommendations on places to see locally, and just generally being incredibly helpful. The space itself has a beautiful view overlooking a lake with Andes mountains in sight. The room was charming and clean - with heated floors!!! The location is away from the center of Bariloche so it was much quieter which I loved. Also right next to an amazing park to hike and see the waterfalls. You don’t NEED a car, but I would probably recommend one.
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Price per night from:JPY 20,411
Posted on Oct 13, 2019
Guest User
the location is great. breakfast is good but basic. room is comfy.
we reserved a room with a queen bed but we actually got 2 single beds but together.
We got a room in the 5th floor but the elevator in the 5th floor doesn't work so we need to take the elevator to the 4th floor and then stairs, this is very annoying and it is expected from an hotel to fix this stuff or let know people before hand.
We were told that there is parking, and there is one, but because of a festival during the weekend there is not enough room so all the cars are blocking one another and we had to leave the car keys on the reception so they can move the cars, despite of this lack of room the receptionist told me that the hotel rents parking space to other people that are not guests, this is really a shame,guest should get priority and not suffer from this mess because the hotel owner/manager wants to make extra money.
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Price per night from:JPY 19,010
Posted on Feb 19, 2026
Guest User
Hotel is very centrally located on a main shopping thoroughfare. Because of a fiesta it was noisy until about midnight. Very little English is spoken which was a problem when we asked for help with a cancelled flight. We moved to Hilton Hotel which was cheaper and much better in all respects.
Hotel Cristal is in need of updating. The Jacuzzi shower cubicle in our bathroom was extremely old and awkward to get in and out of and was totally useless. Only a spray head worked and the pressure was useless so goodness knows how it ever worked all the jets! Waited ages for hot water and then it would suddenly go freezing cold. Went for a drink in the bar and they could not offer a glass of wine. Wine only by the bottle! I asked about the notice saying Happy Hour and was told that was only if you had Campari or Vodka!
Buffet breakfast was fine.
Would I choose it again - no. Plenty other hotels in Bariloche.
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Price per night from:JPY 32,102
Posted on May 29, 2024
Kazzy traveler
Not sure why this hotel gets so highly rated. It was noisy. I had room 502, a large room on the 5th floor, facing Guemes Street (I think..). It had a large king bed, a kitchenette and a balcony. I found it was a bit tired. The wall that leads out onto the balcony is all floor to ceiling glass and has sliding doors. I don't think that it was double glazed, the seals were non-existent and let in every bit of noise from the busy street below as well as the noisy air conditioner compressor on the balcony. There were no seals on the hallway door and no soft close. I definitely won't be staying again.
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Price per night from:JPY 34,566
Posted on Jan 16, 2026
Guest User
We liked this hotel, the team were friendly and the eoom was nice.
The restaurant and bar were good as was breakfast.
The view was amazibg. The only problem was the noise from the traffic in the steet below
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Price per night from:JPY 43,141
Posted on Jul 6, 2024
Emerson__Vieira
Atendimento excelente o único ponto de atenção foi que o quarto privado que reservei não tinha Tv, não me atentei na hora da reserva porque geralmente os quartos possuem Tv, no mais tudo ok. Localização ótima com uma vista incrível para as montanhas. Café da manhã continental (simples, mas gostoso!).
Foram dias ótimos!!!
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Price per night from:JPY 2,730
Posted on May 17, 2025
Oliver
Close to the heart of the city. Nice breakfast and easy to move around that area.
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Price per night from:JPY 51,861
Posted on Jul 7, 2026
Anonymous UserIt was a great stay, receptionists were amazing with advice, reccomendations and all. But wasn’t the cleanest, lacking amenities. Expected a towel or toothbrush you won’t get here. Very minimal selection for breakfast
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Price per night from:JPY 5,942
Posted on Jan 13, 2021
JAEL S.
Nice service! People in general, was so kind. Even tho, we had to stay in one campus for two days and we had to move to the other, where we had made the reservation, for admin problems. But in general, it's great. Breakfast is not a big super yummy thing, normal.
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Price per night from:JPY 20,773
Posted on Jan 31, 2025
Jose around the world
The hostel was nice, big rooms with individual and bunk beds.
And the staff very friendly, specially Mike!
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Price per night from:JPY 2,005