Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 2, 2026|Deluxe Queen Room
Guest UserI brought my child to Haikou for a vacation this time and stumbled upon this hotel. The overall experience exceeded my expectations, truly great value for money.
The hotel is situated in the heart of Haikou's West Coast, just a short drive from Leiqiong Global Geopark, Tropical Wildlife Park, Holiday Beach, and CDF Haikou International Duty-Free City. It's incredibly convenient whether you're exploring nature, taking kids to see animals, or shopping for duty-free goodies.
The hotel's facilities are exceptionally well-equipped. The outdoor pool, with its dedicated children's play area and fun water slides, keeps kids entertained. There's also an indoor heated pool, a professional gym, and a ping-pong room, catering to both adult relaxation and kids' fun. You can easily fill your leisure time without even leaving the hotel.
The breakfast quality was a pleasant surprise. The dishes were abundant and varied, with no repetition, and the taste was on point. It offered a good mix of Chinese, Western, and local specialties, so you wouldn't get tired of it even with daily meals.
The room details were meticulously thought out, perfectly suited for Hainan's humid climate. Since the hotel is a bit away from the sea, it's not too damp. The bathroom is equipped with a full set of Bvlgari toiletries. The room's air conditioning has powerful dehumidifying capabilities, and there's an additional independent dehumidifier. The room stayed dry and fresh throughout our stay, completely free from any sticky or uncomfortable feeling.
The service was thoughtful and attentive, with staff members being gentle and polite.
From the front desk to the restaurant and public area staff, everyone was warm and courteous. Requests were promptly attended to, and they were patient and meticulous in their interactions, making our entire stay very comfortable.
This hotel offers excellent value for money. It's a fantastic choice for family vacations or leisure stays in Haikou; you absolutely can't go wrong. I'll definitely be returning!
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Price per night from:€71
Posted on Aug 22, 2026|City-View Twin Bed Room (High-End Home Appliance & Kitchenware + Washer-Dryer + Smart Toilet)
Guest User
This hotel just opened, so all the facilities are brand new, and the decor is simple and clean. The moment you walk in, it's a great sensory experience. The room layout is fresh and tidy, the bedding is soft and comfortable, and the bathroom fixtures are new and work perfectly. Plus, all the toiletries are provided. Moon and Pearl at the front desk were very warm, polite, and efficient with check-in. The environment was very clean with no strange odors, making for a comfortable and pleasant stay. The value for money is excellent. It's my top choice for accommodation when traveling, and I'll definitely choose to stay here again next time. I genuinely recommend it to everyone!
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Price per night from:€50
Posted on May 13, 2026
Ad3lin3I stayed at Novotel Haikou West Coast for 6d5n. There are a few ways to travel from Haikou Meilan Airport to the hotel.
The most convenient option is definitely taking Didi. The ride usually takes around 40–50 minutes depending on traffic, and the total fare is approximately RMB 70+.
Another option is taking the railway. You would first need to buy a railway ticket to Haikou Railway Station, which costs around RMB 10 and wait for the departure time. After arriving at Haikou Railway Station, you will have to take Didi to the hotel for around RMB 15.
There are also buses available, although I did not personally try this option during my trip.
The hotel provides free laundry facilities including washing machines, dryers, detergent, and even disinfectant for laundry use. Everything worked properly and the dryer actually dried the clothes well, which was very convenient for travellers.
The room was spacious and comfortable. The pillow and bed were cozy, the air-conditioning worked very well, and the room felt warm and relaxing. Daily housekeeping replenished 2 bottles of mineral water and 3 complimentary beverages (sparkling water, Coke, and milk), which was a nice touch.
The staff were also accommodating. They allowed me to extend my checkout by 2 hours, which normal check out timing is at 12pm. (additional late checkout charges at rmb40/hr).
I am staying at level 4 (total there are 5 levels). I was lucky enough to get a room on the same floor as the gym and laundry area, which made everything very convenient.
In terms of location, I think it depends on the purpose of your stay. If your main plan is visiting attractions in the city area every day, this may not be the most convenient option as travelling usually takes around 30–40 minutes by car and each trip can cost around RMB 30+ – 40+ depending on traffic.
However, if you are looking for a relaxing hotel stay near the west coast area, this hotel is actually a very good choice.
One thing to note is that there are not many eateries nearby. The nearest convenient shopping mall area is called Yuanda (well known one), where you can find restaurants, supermarkets, and snacks. You can take didi there at Rmb 5 to 10 or you can walk there also, but I dont suggest.
The only downside for me was that I occasionally noticed cigarette smoke smell in some common areas, and there was a slight dried seafood/damp smell when I return to my room after a day, which may be related to the coastal location but there is a ventilation in the room .
Overall, I had a pleasant stay at this hotel.
*Sorry for the photo quality. I only recorded videos of the room during my stay, so these are screenshots taken from the videos.
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Price per night from:€34
Posted on Aug 16, 2026|Superior Room with 1 Kingsize Bed
Guest User
I brought my child along for a short trip, and the experience was fantastic value for money. Ctrip offered a great price during this period. The breakfast and regular buffet had a wide variety of authentic dishes, which I really enjoyed. The hotel's location is excellent; opening the window reveals a sea view where you can see across the strait.
Facilities: The facilities are comprehensive, with multiple indoor and outdoor swimming areas, which my child absolutely loved. They mostly wanted to play within the hotel grounds and didn't want to go out. The beach is just across the road, which is super convenient.
Hygiene: The room was clean, and housekeeping was prompt. As an environmentalist, I don't advocate for waste.
Service: The service was attentive, and the front desk staff were warm and thorough. Seeing that I had a child, they proactively upgraded our room. A big shout-out to Xiaomeng! This level of service is often something state guesthouse-type hotels do better than international chains – they proactively helped with luggage, taxis, and hotel activities, which was great for a family with a child.
The experience was truly excellent, and I'll definitely bring my wife here next time.
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Price per night from:€51
Posted on Jan 2, 2026|Cozy Room (twin Bed)
Guest User
Facilities: The hotel is very new and has all the necessary amenities. There's a washing machine, gym, and restaurant. The environment is excellent, tastefully decorated in a vintage and Nanyang style. The bedding is very comfortable; the mattress is just right, not too soft or too hard. Each bed comes with two types of pillows, so guests who prefer either soft or firm pillows will find one that suits them – that's a huge plus! The 4th-floor restaurant also serves great food, making it possible to spend the entire day at the hotel without needing to go out.
Cleanliness: All tables in the room, including those in the bathroom, were very clean.
Service: The front desk staff wasn't overly enthusiastic, but they did handle everything I needed them to, so it was fine. The airport transfer driver was nice and quite chatty.
Airport pick-up/drop-off service: Having the airport transfer service was truly hassle-free, and the vehicles provided were new and comfortable.
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Price per night from:€32
Posted on Aug 16, 2026|City View Family Connecting Two-Bedroom
Anonymous User
An established Pullman 5-star hotel.
The public areas of this Nanyang-style resort are beautifully designed. The in-room amenities and decor also exude a strong Nanyang vibe. This Pullman has been around for a while, so the elevators and in-room facilities have a vintage feel. However, the overall maintenance is quite good, and they still function well enough.
The room isn't huge, but the layout is nice. The large mirror and hardware in the bathroom are very high-quality, showing that the hotel put thought into its selections. The mattress was too soft, making it uncomfortable to sleep.
Room cleanliness was very good. The toothbrush is made of bamboo, and the toothpaste comes in paper packaging, which I haven't encountered in other 5-star hotels. It would be even better if the bristles were softer.
Overall, the cleanliness and service were good. At breakfast, dishes weren't refilled quickly enough after running out, but the view outside the restaurant is fantastic. The pool and hot spring areas are also very beautiful.
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Price per night from:€46
Posted on Aug 5, 2026|Deluxe Golf View Double Bed Room [Enjoy Championship-Level Blackstone Course Panoramic View]
Guest UserHygiene: Good, clean, and the cleaning lady was very kind and meticulous.
Environment: The room decoration was very exquisite, practical, and thoughtfully designed.
Service: The front desk staff were generally good, with a strong service-oriented attitude. Initially, a tall man checked me in; he was a bit cold and arrogant. However, the slender girl who checked me out was very friendly and professional. When I left, someone saluted and smiled, which was very heartwarming. One minor issue was that the luggage service was too slow, slower than the average hotel, and even more so for a Ritz-Carlton.
Facilities:
Pros: The gym was excellent, I really liked the equipment, it was very comfortable. It wasn't overly crowded.
Cons: The swimming pool was a bit small (15 meters). The pool and gym are shared with the Renaissance, so the clientele is a bit mixed. I suspect I was followed by a man (he kept swimming close to me, when I got up, he got up, when I walked away, he followed, and when I walked aimlessly, he also followed). So, ladies traveling alone should be careful!
The biggest drawback was the location; it's quite out of the way, and ordering delivery was inconvenient. However, the Chinese restaurant was quite good. But there's no hotel in the city center that can compare to the Ritz-Carlton in terms of quality, so it's a matter of trade-offs.
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Price per night from:€132
Posted on Sep 9, 2026|Deluxe Garden View King Bed Room
Guest User
Manager Fiona's service attitude was excellent, the location was super convenient, and the environment was fantastic. Overall, it was a very pleasant stay. The first night felt a bit humid, but they quickly provided a dehumidifier on the second day, which made it very comfortable. The hotel is located on the west coast, and its location is superb for getting around and shopping. It's very close to the duty-free shop and there are two large shopping malls nearby. Every time I walked through the corridor of my room and felt the breeze, it truly gave me a vacation vibe. My biggest impression is that for a hotel of this star rating, the service experience is very thorough. For example, baby food and strollers are all provided, and the breakfast is incredibly rich!
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Price per night from:€71
Posted on Jun 16, 2026
Guest UserThis place offers incredible value for money, far surpassing most other accommodations in the area. The room was meticulously cleaned, and the bathroom had a great wet/dry separation, so there was no dampness or strange odors. The bed was incredibly comfortable, ensuring a restful sleep. The host was incredibly thoughtful, providing essential items like umbrellas and chargers for emergencies. The location is super convenient, and taking a taxi to various attractions is very affordable. The service was attentive and thorough. I've already recommended it to my friends!
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Price per night from:€9
Posted on Apr 12, 2025|2-bed Room With Sea View
Anonymous UserThe B&B is at the very edge of the village. Because it is newly built and not yet complete, there are no food or supermarkets around. We booked this hotel for a sea view room. It cost over 400 in the off-season, which was not cost-effective. The room had a nice sea view. We lived on the fourth floor. The elevator broke down on the night of check-in, so we had to take the stairs every time. The elevator was still not repaired when we left the hotel the next morning. When we went downstairs at 7 a.m., there was no one at the lobby counter. I called the boss, and someone came after 8 a.m. to deliver soup noodles for breakfast, saying it was a local specialty. The room only included breakfast for two people, and if there were more people, they had to pay an extra 20 yuan per person. It is particularly worth mentioning that there were no stools in the room, so we had to stand to eat. Later, I asked the boss to bring stools into the room. In order to save space, the hotel placed the washbasin next to the bed, which looked okay, but every time I washed my hands, the water made a loud noise, and it was right next to the bed, disturbing the rest of the person sleeping. If you just want to see the sea and don't care about other things, you can stay here. There is still a lot of room for improvement. I still hope that the hotel will become more and more perfect.
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Price per night from:€20