Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Sep 27, 2025|Deluxe Queen Room
BeccaBoo BeatsWonderful, friendly service!
Crystal Orange never disappoints, but Hefei's friendly service was the cherry on the top. The staff were full of smiles, very respectful and also helped with our luggage. The amenities in the room were extensive and of good quality. This room just missed a full length mirror and some hooks to hang towels, but was otherwise perfect. Breakfast was good enough, and food deliveries came directly to the room via the robot. I am now staying at another nearby hotel that is an ”international brand” and I can say that Crystal Orange Hefei far exceeds it in quality, service and overall class. Well done to the staff at the Crystal Orange Hefei.
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Price per night from:RUB 4,094
Posted on Jul 6, 2026
Guest UserAn excellent experience!
**Location:** Very convenient. It's only a 20-minute bullet train ride away, and you can walk to MixC (for all your dining and entertainment needs) in 7-8 minutes. There's also a park nearby for a stroll.
**Facilities & Hygiene:** Generally great. The room was spacious with floor-to-ceiling windows, and the toilet had smart features. Plenty of coffee capsules, mineral water, and tissues. The gym isn't huge but is very popular. The swimming pool is 8x25 meters; during summer, it's busy with kids' classes, but I highly recommend the massage pool and steam room in the changing area.
**Service:** I really commend the service. Mindy was fantastic, promptly connecting with me and offering helpful reminders. I especially loved the beautiful executive lounge environment and the high-quality dishes, which truly elevated the hotel's overall service!
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Price per night from:RUB 8,200
Posted on May 31, 2026
Dundungou❤️ Most of the hotel staff were very enthusiastic, and they even gave my child a small snack bag when we checked in. Someone also helped us with the elevator. Most of the buffet staff were quite warm and attentive. The bartenders in the executive lounge and the staff member who was in charge of tidying up the afternoon tea dessert area were excellent. The swimming pool is superb! On the day we checked in, the pool attendants during the day – a middle-aged male staff member and a young male staff member – were both incredibly thoughtful! We didn't have swim caps, so they brought us spare ones. They even offered to inflate the swimming ring I bought!
⭕ On the average side: The welcome fruit didn't arrive for a long time on the day of check-in. It only came after I prompted them via WeChat two hours after checking in.
❌ On the negative side: The staff member behind the front desk at the entrance of the executive lounge on the day of check-in was not enthusiastic at all. After we finished eating and left, she acted as if she didn't see us as we walked past her, offering no polite farewell. This made us feel very uncomfortable.
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Price per night from:RUB 6,939
Posted on Aug 9, 2025|Tingyue Mountain-View Twin Room
Guest UserThis was a spontaneous trip, just an hour's drive from Hefei. The environment is exactly as advertised, truly the best hotel in the Daiao Mountain scenic area. The most pleasant surprise was the service; someone came to help with our luggage as soon as we pulled into the parking lot, and welcome fruits were already set up in our room. Our two days at the hotel were quiet and relaxing. We even made traditional Chinese medicine sachets, which had a very healing scent, and enjoyed a singing bowl session. The distant sound of the bells 🔔 was quite memorable. A special shout-out to Buyun Restaurant – we ate there two days in a row! The breakfast had a wide variety and beautiful presentation, and the specialty dishes for lunch and dinner were delicious. There was a 30-minute wait for food, which just showed that everything was freshly cooked to order. On the second day, we hiked up Daiao Mountain, reaching the summit in 30 minutes – the perfect amount of exercise.
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Price per night from:RUB 5,628
Posted on Mar 31, 2026
Guest User
1. **Unbeatable Location & Views:** Just a 5-minute walk to Swan Lake Park. Lake-view rooms offer stunning lake views by day and city light shows at night. Convenient for government affairs, conferences, and performances.
2. **Diverse Dining Options:** The Golden Swan Buffet on the 1st floor (6:30 AM – 10:00 AM) offers a wide variety of dishes, including Anhui local specialties. The buffet dinner features a selection of seafood and hot dishes. The Swan Lake Hall on the 25th floor is perfect for high-end business banquets.
3. **Strong Business Amenities:** Features 18 conference rooms, including a 2200㎡ pillar-less international hall. The business center provides services like printing, binding, and airport transfers, making it very business-traveler friendly.
4. **Excellent Service & Family-Friendly:** The front desk is very responsive, and guests often receive complimentary fruit and milk upon check-in. Cribs and children's slippers are available. There's also an indoor heated pool, sauna, and a usable gym.
5. **Great Value for Money:** During peak season, lake-view rooms are priced at 600–800 RMB per night, which is more reasonable compared to new hotels of a similar caliber.
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Price per night from:RUB 4,292
Posted on Mar 31, 2026
Guest User
I frequently visit Hefei and always stay at this hotel. The staff are warm and attentive, the lobby is grand, and the rooms are spacious with clean, tidy bedding. The breakfast selection is also very rich. I'll definitely stay here again next time.
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Price per night from:RUB 4,242
Posted on May 22, 2026
Guest UserI booked this hotel because of the good reviews on Trip.com, and it certainly lived up to expectations! First off, the location is excellent, right where the new and old districts meet, and public transport is super convenient for getting to any attraction. What really stood out was the warm and thoughtful service. The room was clean, and the breakfast was great with a wide variety of food, including many local specialties. Although the facilities are a bit old, everything was very clean. Plus, they offer fruit daily and a white fungus dessert in the evenings, which was a lovely touch. All in all, I had a great stay and would definitely choose this hotel again when I come back to Kaifeng.
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Price per night from:RUB 5,516
Posted on May 31, 2026
RomeryThe hotel is located in a very quiet area and it''s quite convenient close to Hefei. Verry good option for relaxing during the weekends, specially because of the many pools.
The food in the restaurant is very delicious and the staff is nice. Even though needed renovation, I would definitely go back. My husband forgot his jeans at the hotel and Roger kindly has sent us by express and even hasn't charge me. The hotel really delights customers with this kind of attitude. Thank you to all the staff~~~
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Price per night from:RUB 4,453
Posted on Dec 25, 2025
Anosh
Good hotel and nice location. It's very close to University of Science & Technology of China (East Campus).
My stay was pleasent 😁
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Price per night from:RUB 3,117
Posted on Mar 21, 2024
Guest User
There are few people now, 106 rooms, 7 guests
Five room types in the magic beach resort
The resort has not been done yet, the hotel is in the suburbs, there is nothing around
The hotel has no obvious traditional layout, everything is landscaped
Parking in the open-air parking area next to the hotel entrance
Breakfast is OK, there are few people, it is a package.
Service, there is a battery car, someone takes it to the room (or you will get lost)
The room network is not good, the room does not have air conditioning, the floor is particularly high
The front desk is in a separate place, more like a glass room
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Price per night from:RUB 6,642