5-Star Hotels in Hefei

Very dissatisfied. After turning on the air conditioner for half a day at 16 degrees, the room temperature was still above 25 degrees. I called the front desk and they said the air conditioner was central air conditioner and the fresh air did not cool. The solution was that a guy with a good attitude came and took me to three rooms to see if I could change rooms. He also sent an electric fan, but the problem could not be solved. The room temperature was still very high. I was surprised. The customer said it was hot, why didn't they turn down the central air conditioner? What does it mean? The temperature in Hefei is hot at noon and cool in the morning and evening, but the room is still very hot. Why not turn on the cooling?

I've been staying at the Fuma Hotel Hefei High-tech Zone for my recent business trips, and the experience has been fantastic! The room is very comfortable, and all the amenities are incredibly practical, especially the washer-dryer combo. Being able to wash and dry clothes whenever I want during my several-day stay is super convenient for business travelers. The breakfast offers a wide variety and is delicious, making for a pleasant start to the day. What's most thoughtful is the butler service; I didn't have to worry about a thing throughout my stay. Any issues I had, Cathy the butler resolved them immediately, which was a huge relief. This is definitely a place to consider for business trips.

This was a spontaneous trip, just an hour's drive from Hefei. The environment is exactly as advertised, truly the best hotel in the Daiao Mountain scenic area. The most pleasant surprise was the service; someone came to help with our luggage as soon as we pulled into the parking lot, and welcome fruits were already set up in our room. Our two days at the hotel were quiet and relaxing. We even made traditional Chinese medicine sachets, which had a very healing scent, and enjoyed a singing bowl session. The distant sound of the bells 🔔 was quite memorable. A special shout-out to Buyun Restaurant – we ate there two days in a row! The breakfast had a wide variety and beautiful presentation, and the specialty dishes for lunch and dinner were delicious. There was a 30-minute wait for food, which just showed that everything was freshly cooked to order. On the second day, we hiked up Daiao Mountain, reaching the summit in 30 minutes – the perfect amount of exercise.

Facilities: Not bad Hygiene: Not bad Environment: Pretty nice, but it would be better if the windows in the corridor were open. The smell of grass blowing from the trees in the garden must be very nice. Service: Very good.

I chose this hotel because of its room size. Got upgraded to a suite. Large room with technology and all amenities. The hotel provides 6 complimentary bottles of water for guest, the most I have ever seen. The staff was super friendly. Breakfast area is large with multiple food stations and good variety of dishes. The hotel is next to the #5 Metro station BaiShuiBa - convenient to go to Hefei railway stations and city attractions. The hotel is new and the construction is still going on to build the indoor pool and gym. It does not have a bar - maybe there are bars in the two restaurants inside the hotel. Look forward to stay here again. Hopefully all construction will be done by then.

This hotel is right next to Swan Lake, offering a beautiful environment and convenient transportation. The rooms are well-equipped, with instant hot water and very comfortable beds. On the fourth floor, there's a swimming pool and gym, which guests can access directly. The pool water is clean, and the gym has a good selection of equipment. We even received complimentary fruit delivered to our room. Most importantly, the staff's service attitude is incredibly warm. They promptly contacted us when we left an item in the room during checkout, allowing us to retrieve it. A huge thank you to them! 🙏🏻🙏🏻🙏🏻 If I come to Hefei again, I'll definitely stay here. I highly recommend it to my friends.

This hotel has a good location near Chaohu Lake, providing beautiful views while still close to the city. The breakfast selection is decent, though the breakfast area got crowded during peak times. The staff is friendly and always willing to assist. However, the rooms can be a bit noisy, and some of the outdoor facilities are in need of maintenance, which slightly detracts from the overall experience. Ideal for a short stay, but a few improvements would enhance comfort. Taller travelers will feel the beds are too short.

The room is beautiful and well-equipped. Downstairs, there's a large garden and an artificial lake. The hotel's buffet offers a wide variety of food, it's not crowded, and there's plenty of seating. The hotel is very close to attractions like the Anhui Science and Technology Museum, Museum of Famous Figures, Art Museum, and the Crossing the Yangtze River Battle Memorial Hall, as well as Chaohu Lake. There's a subway station nearby and a Wanda commercial area, making it convenient for dining. The service is excellent; I'll definitely book here again next time. They even gave us fruit and bottled water when we checked out, which was a thoughtful touch.

The facilities are excellent, and the hotel's parking lot is very spacious. I was here for a conference, and the breakfast was also very rich. Xiao Jia from the pool and gym was very good.

This hotel is right next to the subway station, so the location is great and getting around is very convenient. The rooms are spacious and comfortable. This is my second time staying here in Hefei, and the swimming pool is fantastic – the temperature is perfect for kids. The beef vermicelli soup at breakfast is good, though the rest is pretty standard. Prices hardly increase during holidays. I recommend staying here.