Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jul 26, 2026|Standard Single Room
Guest UserFive stars to Mercure Shenyang Youth Avenue! The overall decor is chic and luxurious, creating a wonderful ambiance. The front desk staff were incredibly patient and helpful, offering tips on local attractions when I checked in. The soundproofing in the room was excellent, making for a quiet night's sleep, and the bed was super comfortable. The hotel was clean, facilities were well-maintained, and the location was convenient. My overall experience was fantastic, and I highly recommend it to anyone visiting Shenyang.
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Price per night from:NZD 91
Posted on Mar 5, 2025|Standard Room (2 Beds)
Guest UserI was really satisfied with this stay! From the moment I stepped into the hotel, the warm reception of the staff made me feel warm. The service at the front desk was very professional, the check-in procedure was quick and efficient, and they also helped me carry my suitcase.
The room was spacious and bright, the decoration style was simple and elegant, and the bed was soft and comfortable, which made me sleep well all night. The sanitary conditions were also very good, the bathroom was clean and tidy, the supplies were complete, and the details were done very well. The sound insulation of the hotel was very good, and it was very quiet at night, and there was no need to worry about being disturbed by noise.
The breakfast was rich in variety, combining Chinese and Western styles, the ingredients were fresh, and the taste was great. The restaurant environment was elegant, the service staff was friendly, and it gave people a feeling of being at home.
In short, this stay was very pleasant and I strongly recommend this hotel! Looking forward to coming again next time
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Price per night from:NZD 55
Posted on Jul 23, 2026|Deluxe Queen Room
Anonymous UserOverall, I'm very satisfied with the room. It's on a high floor with a great view. The front desk staff, Clara, Stone, Peter, and Vivan, all provided excellent and professional service. The other departments also maintained a high standard. The hotel's location is superb, making it easy to get around. It has comprehensive facilities, with a shopping mall right downstairs and close proximity to various attractions. It offers excellent value for money.
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Price per night from:NZD 245
Posted on Aug 8, 2026|Privilege Queen Room
Xiaomiyaner0000Stayed at the Swissôtel in Shenyang and I have to give a shout-out to Eric from the concierge team! I had a lot of luggage, and he proactively helped me carry it to my room. Check-in was also quick. I wasn't familiar with the area, and he patiently recommended attractions and good restaurants. He also helped coordinate a late check-out for me very smoothly. The hotel is conveniently located downtown with good transport links. The room was clean, spacious, and well-soundproofed, and the breakfast was excellent. Professional and attentive service, I'll definitely stay here again next time!
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Price per night from:NZD 118
Posted on Jul 30, 2026|Deluxe 2-bed Room
Guest UserI brought my family to Shenyang to see an Errenzhuan show and chose to stay at the Marriott hotel. It seems to be relatively quiet around the old town area. As soon as we got out of the car, the concierge downstairs helped us with our luggage. The room was very clean, tidy, and quite spacious, and they even upgraded us, which we really appreciate.
A huge thank you to Belinda at the front desk; she was gentle, sweet, and polite! I'd give her 100 points. Last year and the year before, I stayed at the Grand Hyatt and the Conrad. The Grand Hyatt's front desk staff had the worst attitude, and the Conrad's staff also lacked smiles, plus there were hairs in the room. Belinda was the one who gave me my first good impression upon arriving in Shenyang. Thank you, and I wish her eternal peace and happiness! 🎉
My second commendation goes to another short-haired front desk lady who helped us during checkout. I needed two bottles of mineral water, and she brought out an entire case from the storage room, opened it, and gave them to me. Thank you so much; she was enthusiastic throughout!
It seems there are many Koreans staying at this hotel, with a lot of them talking loudly in the lobby late at night.
To be honest, the breakfast at this hotel is really not good. The fruit already tasted off, and there wasn't much to eat. It's on par with breakfast at hotels costing between 80 to 100.
And I must give a terrible review to a woman in a suit with very dark circles under her eyes in the breakfast department!
Overall, it's still good, but I really don't recommend the breakfast. And there's a woman at breakfast – I think she had short hair, I forget, but definitely had prominent dark circles under her eyes – whom I truly want to give a big negative review. I won't type out the details to recall; her attitude was terrible.
My positive feedback is solely for the two front desk ladies and the hotel's accommodation environment.
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Price per night from:NZD 156
Posted on Jul 19, 2026|Deluxe Room (Twin beds)
Guest UserSuper great, river view room. Wang Sulong (singer) is right downstairs!
This trip was to Shenyang for Wang Sulong's concert. Prices around the venue had increased significantly, but New World was incredibly fair and didn't raise theirs, so I booked it without hesitation.
The decor is stylish, and the biggest surprise was that my idol's pop-up event was also downstairs at the hotel! So lucky!
The subway is also very convenient. After a heavy rain, Line 2 was still running, and I made it to the airport smoothly!
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Price per night from:NZD 189
Posted on Apr 6, 2024
SachiLee
Before going there, I was mainly attracted by the environment here, although it is a bit far from the city. I was pleasantly surprised when I arrived. The decoration is the same as the picture. The bed is very big. It is rare to find such a big bed in other places. It is more than enough for three people. The front desk has a very good attitude and is very patient. They also provide separate slippers and toothbrushes for the baby. The parking lot is indeed very large. It's big, maybe because there are so many people during the Qingming Festival, it's not easy to find a parking space when we come back late. I ordered takeout the next morning and it was delivered by a robot. The child loved it and it was very novel. All in all, it was a satisfying trip. I will stay here again next time I come to Shenyang.
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Price per night from:NZD 69
Posted on Jan 1, 2026|Queen Room With Canal View
L KeyWe had a great experience at the Phoenix Hotel. The housekeeping is very good. Breakfast is amazing. Service top notch. We did find the room very hot - even though it’s freezing outside. It’s also a bit inconvenient to ride the subway- the hotel is located between two stations, making it a bit far to get to either one.
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Price per night from:NZD 89
Posted on Feb 27, 2025
Guest User
The hotel is super good. The location is very good. It is only 200 meters away from the Shenyang Forbidden City. The room facilities are very good. It is very clean and tidy. The mattress is very soft and comfortable. The hot water in the room comes quickly. The things are relatively complete. The service attitude is good. Check-in is fast. I am very satisfied with the check-in experience. The front desk service is very enthusiastic. The places to eat nearby are also convenient. The service is friendly and makes you feel at home. I am looking forward to staying here next time.
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Price per night from:NZD 42
Posted on May 28, 2026
Guest UserChecked in quite late that day, but the front desk was still able to process it. The location is excellent, less than a five-minute walk to the Shenyang Imperial Palace, and also very close to the subway station. The room's air conditioning system worked great, providing excellent ventilation.
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Price per night from:NZD 15