Bordeaux Hotels with Bars

A very new and upscale French hotel, living up to the Renaissance brand. The rooms were new, and the amenities were excellent, especially the body lotion and conditioner. The bedding was also very comfortable. The hotel has a bar with panoramic views of Bordeaux at night. The breakfast was plentiful and of high quality. However, the receptionist was a bit arrogant and didn't explain the parking rules. Even though there were parking spaces available at the entrance, they told us to park in the adjacent paid parking lot. We noticed some cars were still parked in that spot. There were also free parking spaces on the street, but they didn't mention we could try looking for paid spaces instead. This isn't about the money; it's a lack of service awareness from the receptionist or concierge. By the way, the hotel's Christmas decorations were beautiful! 👍

The hotel is right across the road from the train station and tram/bus stops. I had a nice stay except for two things. First, the tap/shower water was too hot. A hotel staff showed me how to adjust the water temperature and said it was like this all in France. I of course disagree. I had stayed in two ibis hotels in Paris and Nantes just before checking in this Mercure. I had stayed in countless hotels throughout my 30 years of travels in Europe and had never encountered this ”scalding water” issue. In any case, the solution was to let the water run an exceptionally long time till the very hot water ran out. Then I could adjust the temperature. I come from a place where people treasure fresh water and find this unacceptable. As the hotel take international guests, perhaps there should be notices/instructions in the bathroom on how to deal with this ”scalding water” issue. Second, the coffee provided in the room was below expectation. A 4-star hotel should do better than that. I was glad about the kettle in the room, though.

The location is a 10-15 min walk away from the train station due to the layout of the train tracks, however it is also served frequently by tram C. Upside is its in a good, quiet and clean neighbourhood away from the hustle and bustle. Very modern, clean and chic hotel. Comfortable sized rooms and toilet. Reception served by delightful and polite ladies.

Well-located and quiet place next to the Cité des Vins. Food market next door and many options along the riverbank. 10 minutes to the city center by tram. Good service and cleanliness. Breakfast is adequate but could be better (the only minor complaint...). Room with a view

Positive: fantastic location just off the main shopping street. Near shops, restaurants, pubs etc And less than 50m from a branch of Bordeaux’s famous caneles shop La Toque Cuivree. (Don’t leave with trying a few!) Slight negative: it’s in a pedestrian only street. We weren’t affected but if you need to handle bulky luggage, the taxis can’t drive up to the hotel’s doorstep and you have to walk 100m or so. Negative: the bathroom shower area was on a raised platform and wasn’t fully enclosed. The shower tile flooring became slippery once wet, and this made stepping up and down an exercise in caution.

The location is acceptable, in the central area of Bordeaux, 500 meters walk after getting off the airport bus, the gate entrance is on the side of the street, easy to find, arrive at more than 10 o'clock in the evening, there are many people at the entrance of the bar, and feel safe. The rooms are small, with good hygiene, comfortable bedding and average breakfast. The front desk was good, and the taxi was booked, a better experience.

The hotel is conveniently located next to the train station. It is very clean and quiet, so it’s easy to sleep at night. The only thing we didn’t like is that you can’t adjust aircon to be very cold, so we had to open windows to let in some cool air.

The hotel room was okay and the location was relatively remote. I stayed for 3 nights and received a deposit of 380 euros. I locked the credit card and confirmed it with the front desk when I left. Everything was fine. The deposit was refunded to me two days later. But they charged me 132 euros and called me to ask what happened. They said we had used the hotel breakfast, but we said no. In the end, the hotel took a minute to verify it and said it was a mistake. Now we have to refund the money. I have an IBAN account. Bank of China does not have such an account at all. Then they told me to send me the process of checking the account number. The first time I gave them my husband’s account number, I did not receive an email after an hour. The second time I called them, they sent my email again. I gave it to them, but I didn’t send an email. I sent an email to the hotel again, and I’ll see when they will get a reply. I feel like it was intentional.

Located in the center of Bordeaux City, the location was very good in about 15 minutes by tram from the TGV station. I was able to leave my luggage, there was an elevator, the toilet shower room was clean, and the roommate was quiet and very comfortable. If you want, it was better to have a towel and a dryer.

🟢 The location was very convenient and easy to travel around. We parked there and then used the tramway to get around. Convenient and easy. The inside of the building looks fresh and good. The rooms were quite big so we could spread everywhere. Surprised to see the toilets and showers separated, but enjoyable. Large choice for the breakfast for 18€ but had to wait sometimes for refill. 🔴 the staff wasn't really friendly except if you were the one to do your approach and talk to them. There was an alarm early morning during our stay and no-one was at the reception to greet us and tell us if we had to evacuate or anything. When we (other clients and us) told the réceptionnist it wasn't normal she got upset and replied back instead of apologising or anything. The staff didn't know what they were supposed to do in this case. Not reassuring if there's an actual fire someday. 🟡 cleaning wasn't amazing but could have been worse so no comment on that.