Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jun 20, 2024
李李圓園
The location is good, just across the bridge is the Notre Dame Cathedral. However, if you drive by yourself, only licensed vehicles can enter the area near the hotel.
It is renovated on a historical building. The exposed wooden building is very unique and the experience is good. Although there is no elevator, there are staff who take the initiative to help carry luggage upstairs.
Street parking in Strasbourg is very expensive, 3.5 euros an hour; hotel parking lot 30 euros a day; the hotel introduced a nearby parking lot, parking for about 16 hours, 16 euros.
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Price per night from:€178
Posted on Jun 11, 2025
Guest User
Very close to the train station. A little far from the old city center, but it takes about 10 minutes to walk there. The attractions are relatively concentrated.
The room is not big. After all, why would you need a bicycle in this area? The hygiene is OK. There is no bottled water in the room. You can go to the lobby to get water in a glass bottle and bring it to the room. There is also free coffee.
It was written on Ctrip that the room has a small refrigerator, but I found that it was not there when I actually checked in.
The breakfast is OK. The breakfast at Mercure has always been OK, but I have to complain about the Asian female employee in charge of breakfast. She greeted all white customers with a smile and said hello after the meal, but when I left and passed by her, she seemed to see nothing.
The other service staff were very good, very warm and friendly, but they spoke French by default, hahaha
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Price per night from:€97
Posted on Jun 19, 2026
Achmad SyahrezaOne of the nicest value-for-money stays in Strasbourg. Modern rooms, great locations, and an easy walk to both the station and Petite France. Not quite in the heart of the old town, but close enough while being quieter and less touristy.
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Price per night from:€78
Posted on Jun 29, 2026
Yuriy Vasylenko
Overall, the hotel is definitely worth the price. However, there are a few things that other guests might want to know.
First, only one elevator was working, so there was quite a long wait, especially during check-in and check-out hours. Perhaps this was just a temporary inconvenience during my stay, as I was only there for one night.
Second, I was a bit surprised by the requirement to provide a credit card at check-in, even though all my details were already provided through the booking service. However, this was easily resolved by leaving a 115-euro cash deposit, which was returned upon check-out.
On the positive side, the room was comfortable, and the climate control and beds were of a good standard. I would also like to highlight the excellent soundproofing, which ensured a good rest. For the price, it is a very decent option.
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Price per night from:€78
Posted on Feb 8, 2026
Erika Haavisto
The single room was spacious enough for one person. The photos online are better than the reality, especially what comes to bathrooms. Carrelage was broken on the floor so I assume there will be humidity at one point. No shampoo or conditioner available. The heating / cooling system did not function properly in the room. The receptionist kindly found me an extra blanket. Ear plugs would have been useful, as neighbours were loud coming to hotel at night. The breakfast was ok, but not standing out.
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Price per night from:€77
Posted on Aug 7, 2026|Classic Room-1 Double Bed and 1 Double Sofa Bed
Guest User
This hotel is located inside a shopping mall with a supermarket and cafes...;thus, very convenient. There is a water system for guests to refill their bottles with cold filtered water which is a fantastic feature! There is an affordable bicycle rental nearby as well which is great for a short bike trip. The breakfast was good on the first day but the same exact items were served every single day. The chef can be slightly more creative and change an item or two. For example, instead of falafels everyday, maybe potatoes. There were lots of people working but still the peanut jars, honey jars and food plates were often empty with guests asking for refills. Except for the breakfast, everything was good at this Novotel. PS. Air-Con in rooms and hotel were excellent.
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Price per night from:€73
Posted on Aug 31, 2026|Deluxe King Room
Guest UserAlthough the decor is a bit dated, it's very clean. The location is convenient, close to the highway and not far from the cathedral and Petite France. The surrounding area is quiet and pleasant. Breakfast, however, was just so-so.
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Price per night from:€72
Posted on Aug 17, 2025
Kkaatteebb
This is a difficult hotel to review. The rooms we originally booked did not match the rooms that we were allocated. I understand that the hotel is an old building with a variety of styles of rooms, but the advertising is very misleading. With the help of the wonderful gentleman at the front desk, Noam(?), we shared our complaint and were given different rooms that were much better. Noam went above and beyond to make us feel accommodated and welcome throughout our stay. One thing to note is that the property doesn’t have USB charging points, so you will need an adapter. Finally, we did have a fire alarm that was very laissez faire (I ran down the WOODEN fire escape stairs in my socks to find the hotel staff (an older gentleman) not really doing a lot - and not really explaining what was going on) and the fire escape had A LOT of cleaning supplies and furniture that in a real situation would have cost lives - I do think this is something the property needs to rectify immediately.
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Price per night from:€98
Posted on Mar 28, 2026
Guest User
The hotel's location was good, but you need to reserve parking in advance. Since I was late, there was no parking available, and I had to park 500 meters away in a paid parking lot. It was a 15-minute walk to the hotel. The hotel is located right in the city center, which is a nice spot. Because it's a new hotel, they sent me back and forth to my room a couple of times as they had given me the wrong key card and hadn't loaded it into the system.
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Price per night from:€73
Posted on Jul 28, 2025
Guest User
Very comfortable hotel, the room is spacious and bright. The big sister at the front desk service is really friendly. The surrounding environment is also very quiet. Living here is very cost-effective and worth recommending
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Price per night from:€48