We had a great stay - part of a wedding group and dozens of family members staying in this hotel. Staff was very friendly and plentiful...especially important in the morning during breakfast! The food was good and they did a good job of keeping things full and hot. My only complaint was that our king room was quite small and the headboard of the bed was against the wall shared with the bathroom...so ”noises” were a problem in the morning.
The service was great! It was an elegant setting, clean and our stay was noise free. The food at the hotel restaurant was delicious! Our only concern was it was advertised as free breakffast included and it was not included. This was an added expense and inconvenience to go somewhere else that has comparable food for less.
I stayed here for two nights during the World Cup weekend and paid about $366. Unfortunately, I don’t feel the stay was worth the price.
When we arrived, the room key cards weren’t working, so hotel staff had to escort us upstairs and manually let us into our room after we had already carried all of our luggage. That was a frustrating way to start our stay.
The elevators were also malfunctioning. Each time we needed to use one, we had to call the front desk so an employee could operate it remotely. Having both the key card system and the elevators not functioning properly is a major inconvenience, especially for a hotel charging premium rates during a busy event.
What disappointed me the most was the way my concerns were handled. I asked whether the hotel would consider some form of compensation for the significant inconvenience. Instead of showing any empathy or offering a solution, I was essentially told that if I wanted my money back, I could leave. As someone who had driven 16 hours from out of town, that wasn’t a realistic option.
I later contacted Trip.com to express my concerns, and the overall experience left me feeling that customer service was lacking when guests raised legitimate issues.
The room itself was acceptable, but the combination of the broken key card system, unreliable elevators, and dismissive customer service made this a disappointing stay. I would not choose to stay here again.
We love Embassy Suites by Hilton! Number 1 reason for its safety and cleanliness! We stayed there for 6 nights, and it felt like home. They have a fridge, microwave, coffeemaker, TVs in the bedroom and living room, and the crib we requested for the baby! Plus points for the laundry on the second floor! Their breakfast is great, but, you know, six days with the same breakfast? I'd rather sleep. LOL! Seriously, we love how cozy our room is!
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Price per night from:₹ 13,211
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The average price for hotels in Bar in Johnson County is ₹ 20,458 on weekdays and ₹ 21,915 on weekends (Friday to Saturday).
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